A registered letter must be received by mail. Is it possible to receive a parcel without notification from the post office? Sending registered letters

Publication date: 07.10.2018

According to the Rules for the Provision of Postal Services (POUPS), a registered postal item (RPO) can be received either directly by the addressee himself, to whose name the parcel, letter or remittance or his legal representative.

Legal representative - a person authorized to perform certain actions for another citizen. In our particular case, the legal representative should be entitled to receive mail instead of the addressee. The addressee can grant this right to any person on the basis of a power of attorney.

It is impossible to receive a parcel or letter for another person at the Russian Post without issuing a power of attorney, even if the potential recipient has the addressee's passport. The presence of some family ties in this case does not play a role. Therefore, it is impossible to pick up a parcel or a registered letter for a husband, wife, father or other relative! Naturally, in practice, cases when an operator issues RPO to other people are not uncommon. In small towns and villages, Russian Post employees often break the rules (POUPS) and issue postal items to relatives.

The only legitimate case when it is not necessary to issue a power of attorney to receive is if the addressee is a minor who has not yet received a passport (that is, children under 14 years old). In this case, one of the parents can pick up the RPO for the child, provided that there is a corresponding note about the child in the passport. If there is no such mark, then the RPO will also be issued to the parent, but already on the basis of a birth certificate, which contains the parents' data, and a father's or mother's passport.

How to write a power of attorney: sample

A power of attorney to receive mail from both an individual and a legal entity is written in free form. There are no strict requirements for its design, so it is not necessary to look for and print out any special forms.

The document must contain the following information:

• Full name of the principal (the person who is the addressee of the postal item and issues a power of attorney giving the right to receive the parcel or letter to another person);
• Full name and passport details of the authorized representative (a person who will be authorized to perform certain actions for the principal);
• list of powers (for example, the ability to receive RPO with);
• date of writing;
• Full name and signature (seal) of the person certifying the power of attorney.

The power of attorney can be:

• one-time (gives the right to an authorized person to perform a single operation: for example, to receive a parcel with a specific postal identifier);
• reusable (gives the right to perform certain actions in a certain period of time specified in the document).

As noted above, you can write a power of attorney in free form: “by hand” or type the text on a computer, and then print it out. An example of a self-written document is below:

You can also download a ready-made standard form to your computer, print it, and then enter all the necessary data:. Before printing this form, pay attention to the list of powers of the representative of the principal. At your discretion in this list you can make your own edits.

How to certify (certify) a power of attorney

According to clause 3 of article 185.1 of the Civil Code of the Russian Federation, a power of attorney to receive correspondence can be certified free of charge:

• the organization in which the principal works or studies;
• the administration of the medical institution in which the principal is undergoing treatment.

A document certified in this way entitles you to receive only ordinary and registered mail!

To receive valuable postal items(these include letters, parcels,) the power of attorney must be notarized or executed and certified directly at the post office (OPS).

Sending is carried out only through employees of post offices and has a number of distinctive features.

Features and differences of a registered letter

A registered letter is always delivered faster than usual, but in addition it has other fundamental differences:

1. The sender always has the ability to track a registered letter with Internet access, unlike a simple letter. However, the cost of simple letters is also the most inexpensive, so they can be used if your letter does not carry much value.
2. Delivery time usually ranges from one day to two weeks.
3. The sender can send such a letter with an acknowledgment of receipt, thanks to which you can find out when the addressee received the letter and whether he received it at all.
4. A registered letter, according to the rules of the post office, is stored in the office for five days from the date of delivery. Such a letter is not dropped into the addressee's box at the place of residence: the person, having received the appropriate notice, picks up the envelope himself.

This option is recommended when sending abroad: mail employees treat such letters more carefully than simple ones, because if necessary, the sender can track the location of the sent mail. There were precedents when, after the expiration of all possible delivery times, senders sued the Russian Post, and such cases were won in the vast majority of cases, so postal employees are interested in ensuring that there are no such excesses.

Limitation on the volume and weight of the letter

In terms of size, all letters sent by the Russian Post must comply with a certain size and weight, the maximum values ​​\u200b\u200bof which are 229x324 mm and 100 g, respectively. There is also a lower threshold for the size: the dimensions of the envelope cannot be less than 110x220 mm (in Russia) or 114x162 mm (for sending abroad).

The cost of sending depends on the weight of the letter. Despite the fact that this is not a lot of money, it must be remembered that if the addressee does not receive a letter within a month, it will be sent back to the sender, who will have to re-pay for sending at the same rates.

How to send a registered letter

Sending a registered letter occurs in the following order:

• the sender chooses an envelope, which can be an ordinary paper or a more expensive strong package;
• the addresses of the sender and recipient are indicated on the sealed envelope;
• a registration form is filled in, in which it is necessary to duplicate the data indicated on the envelope, and also indicate whether to deliver a letter with a notification;
• the postal employee glues stamps on the envelope and puts a registered letter stamp on it, after which it indicates unique number required for tracking.

How to track registered mail

The identification number (track code) is used for tracking, and since it is impossible to find out where the letter sent by mail is located in another way, the check issued at the post office with this number must be kept until the letter is received by the addressee.

This number, which consists of 14 digits, is used to enter in the appropriate section on the Russian Post website, where you can find out where the letter is located by the track code. You should not check such information immediately after you have sent it: during the day (sometimes more), the letter may be in post office until he and the whole party are corrected.

For example, if a letter is sent from St. Petersburg to Stavropol, most likely it will go through Moscow. In this case, on the first day, at best, you can get information on the website that the letter has left the “native” post office.

How to fill out a notice of delivery of a registered letter

The recipient is only required to sign in the appropriate field of the document, and the sender is required to take a responsible approach. The fact is that the notification has two sides: the recipient's data are indicated on the front, and the sender's data are indicated on the back. On the standard form, indications about this are made so unsuccessfully that senders are often confused and indicate information about themselves on the front side. This is not scary - after all, the letter will reach the addressee in any case. But you cannot be sure when this happened, and if it is impossible to contact the recipient in other ways, this can be critical.

Free legal advice:

For more information on how to fill out a notice of delivery of a postal item in the form 119 to a registered letter, you can find by clicking on the link.

Nuances

When tracking a letter, you can use not only the track code. Russian Post offers such Alternative option like SMS notifications. In this case, the track number is also assigned to the letter, but entered into the special mailing database, where it will be linked to the sender's phone number. Information about the intermediate stages of the letter's path is not received, however, the sender will receive a message about the receipt of the letter, and the addressee, if his phone number is indicated by the sender, will receive an SMS that the letter can already be picked up at the post office.

Sometimes, when receiving a registered letter, a person sees strange at first glance stamps with incomprehensible information on the envelope, for example, ASC DTI Moscow - what does this mean and how valuable information can such a mark be? In this case, it only indicates the fact that the envelope went through the automatic sorting center(ASC), where the letter was assigned an additional technical index (DTI).

Free legal advice:

Are postmen required to deliver registered mail to your home?

MINISTRY OF COMMUNICATIONS AND MASS COMMUNICATIONS OF THE RUSSIAN FEDERATION FEDERAL COMMUNICATION AGENCY FEDERAL STATE UNITARY ENTERPRISE "RUSSIAN POST" ORDER dated December 5, 2014 N 423-p ON APPROVAL OF SPECIAL RECEPTION CONDITIONS, VRU STORAGE, STORAGE AND RETURN OF POSTAL ITEMS OF THE DISTRIBUTION "JUDICIAL"

to the order of the Federal State Unitary Enterprise Russian Post

dated 05.12.2014 N 423-p

RECEPTION, DELIVERY, STORAGE AND RETURN OF POST PARTS

3.1. The delivery of postal items of the “Judicial” category is carried out in accordance with the Rules for the provision of postal services, in terms of the delivery (delivery) of written correspondence, as well as the Procedure for receiving and handing in internal registered mail items.

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3.2. Registered letters and parcels of the “Judicial” category are delivered to the address indicated on the postal item and handed over personally to the addressee (or his authorized representative) against receipt in the notice f. 22 upon presentation of one of the documents specified in the appendix to these Special Conditions.

3.3. In the absence of the addressee, such letters and parcels may be handed over to adults living together with the addressee without a power of attorney, upon presentation of one of the documents specified in the Appendix to these Special Conditions. At the same time, in the notification of delivery of the registered postal item f. 119 and in the notice f. 22 indicates the person to whom the shipment of the “Judicial” category was delivered, with the corresponding notes on the degree of kinship.

In the absence of the addressee at home, a notice f. 22 with the invitation of the addressee to the postal communication facility to receive the postal item.

3.4. In case of non-appearance of addressees for postal items of the “Judicial” category within 3 working days<1>after the delivery of primary notices, they are delivered and handed over against receipt of secondary notices f. 22nd century

<1>Working days means the working hours established by the Labor Code. Russian Federation, providing for a six-day work week with one day off.

Free legal advice:

If the day of delivery of the secondary notice f. 22-in coincides with the day off of the OPS, then it is delivered on the eve of the day off.

3.5. If the addressee refuses to receive a registered letter or parcel of the “Judicial” category, the postal worker delivering the postal item must record the refusal by putting a mark on this on the notification of delivery of the registered postal item f. 119.

3.6. Registered letters and parcels of the “Judicial” category not delivered to the addressees are stored in the post office for 7 calendar days. After the specified period, these postal items are subject to return by return address.

The calculation of the storage period must be made from the next day after the receipt of the postal item at the address post office<1>.

<1>Example 1: The shipment was received by the OPS on 02/02/2015.

Free legal advice:

On February 2, 2015, it was not possible to deliver the shipment and a notice f. 22.

02/05/2015 a secondary notice f. 22nd century

On February 10, 2015, the shipment is returned to the return address (in case of expiration of the storage period).

Registered letter with notification - what is it, how much does it cost, how to send it?

What does registered mail mean?

Registered mail is a postal item that has an identification number. Using this number, you can track the movement of the item on the website of the Russian Post. At each stage of the movement of correspondence, the identifier is entered into a single database, which is regularly updated.

Free legal advice:

Registered mail is handed over to the addressee or his representative, who has a power of attorney, in person. The addressee must sign the notice or statement upon receipt of the letter. If the recipient is not at home, the postman leaves a notice of registered mail. In this case, the addressee must come to the post office and receive correspondence after presenting the passport.

The weight of registered mail should not exceed 100 grams when sent within Russia or 2 kg when sent abroad. Registered letter can be of two types: simple or 1st class. Class 1 shipments are moved to the delivery point using aviation, so they reach the addressee much faster. Of course, the delivery of class 1 items is more expensive than ordinary ones.

Registered letter with notification - what is it?

Often, for registered mail, they also choose such an additional service as notification of delivery. This is a document confirming the receipt of the letter by the addressee. When sending important papers, it is official proof that the mail has been delivered to the recipient.

To apply for this service, you need to fill out a special notification form for the delivery of a registered letter, which can be obtained at the post office. The form filled out by the sender is sent to the destination along with the letter. After delivery of the correspondence, the recipient signs the notification, and it is sent back.

What is allowed in registered mail?

According to Order 114-p of the Russian Post, it is allowed to attach only written messages to any letters, including registered ones. The weight of the shipment should not exceed 100 g, and the size x 324 mm. Photos, manuscripts, printed publications should be sent in the form of a parcel. For them, the maximum allowable weight is 2 kg.

Free legal advice:

How to send a registered letter?

To send registered mail, you need to contact any post office. Depending on the size and weight of the letter, you should take an envelope of the required size, indicate the recipient's and sender's addresses on it, fill out the appropriate forms for additional services. The postal employee will calculate the cost of shipping, accept payment and issue a receipt.

Simple custom

If the sender does not need an acknowledgment of receipt, he can simply send a registered letter without any additional services.

Custom with notice

To send a registered letter with a notification, you must first fill out the notification form, give it to the employee along with the letter and tell what other Additional services You need.

Custom with a description of attachments

To forward a valuable postal item, use such an additional service as an attachment inventory. It is available only for shipment within the territory of Russia. The sender fills out a special form in two copies, which lists the items or documents to be sent, their quantity and declared value. The declared value is the amount that the sender will be able to receive if the registered item is lost or damaged.

The letter is handed over to the postal employee open, sealed after comparing the inventory and contents. One copy of the inventory remains with the sender. The addressee can open such a postal item in the presence of postal workers and check it against the inventory.

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If it turns out that the correspondence did not reach in full, the post office employee draws up an act. The act is sent to the main post office of the settlement, on the basis of it, an investigation is carried out within up to two months. Based on the results of the investigation, the recipient is compensated for the value of the items not received in accordance with the declared value. If the payment of compensation is delayed or refused to pay, you can use legal assistance.

How much does a registered letter cost?

The cost of sending a registered letter of the Russian Post depends on many factors: the weight of the letter, the distance between the points of departure and destination, the class of departure, etc. Tariffs for the delivery of letters and notifications are posted on the official website of the Russian Post. However, it is not easy to calculate the costs of a registered letter on your own, because you need to take into account many nuances.

To find out the approximate cost of sending, you can use the postage calculator on the Russian Post website. To do this, the online service indicates where and where the correspondence should be delivered, the weight or number of sheets in the letter, the method for delivery, select the desired additional services and calculate the price.

Delivery times for registered mail

The delivery time for a registered item depends primarily on the distance between the points of departure and destination. The deadlines for sending written correspondence between cities of regional and regional significance are given in Resolution No. 160 of March 24. 2006. From the regional or regional center to cities on the territory of subordination, letters should arrive in 2 days, from the regional center to other settlements - in 3 days.

FAQ

Since registered letters are rarely sent by ordinary citizens, they may have questions regarding this type of mail.

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What is the difference between a registered letter and a regular letter?

A registered letter differs from a simple departure by mandatory registration. regular letter the sender simply puts it in the nearest mailbox. Registered mail is handed over to the postal worker. The employee applies the so-called dashed line to the registered item mail ID(ShPI) and registers it in a single database. Then he weighs the letter, specifies the method of delivery, accepts payment and issues a receipt. Registered mail is handed over to the addressee in person, and the postman puts a simple letter in the mailbox with the apartment number.

How to fill out a notice of delivery of a registered letter?

The notification form for the delivery of registered mail can be obtained from the postal worker or printed from the site and filled out in advance to save time. On the front side you should indicate:

• type and category of shipment;
• Name and address of the recipient of the notification of delivery;

On reverse side form indicate:

• type and category of postal item;
• Name and address of the recipient of the registered letter.

Save the article in 2 clicks:

Forwarding mail by registered mail with acknowledgment of receipt is a guarantee that the letter will not be lost and will be handed over to the recipient personally, and the sender will be informed of the delivery.

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The answer to your question may be here

Free legal advice by phone (24/7, seven days a week):

(St. Petersburg and Leningrad Region)

Why doesn't the post office deliver registered letters to your home?

Shouldn't registered letters be brought home? Why do you have to follow them to the post office?

there are too many complaints about postmen that they throw registered letters into the box without signing about the receipt of the owners of the boxes themselves, thereby judicial letters that notify that you were summoned to court as someone you did not receive, and the case passed without you and a sentence or conclusion was passed and imagine that it is not in your favor and now how much you have to run now in order to protest the decision. something like this!

Free legal advice:

A registered letter must be brought to your home, and handed over personally, after filling out the notice. But if at the time of visiting your apartment the postman did not find you at home, he will leave a notice in your mailbox. In this case, you will have to go to the post office yourself.

P.S. Often the postman is heavily loaded with mail, so he simply does not take these letters and bothers only with throwing notices in the boxes, but there are those workers who simply simplify their work in this way.

In general, as it turned out, they should. But there is a problem that for this they simply do not have enough people. That is, for example, in the department where I receive parcels, four postmen work, and the territory, considering the new buildings, is simply huge. Once, about fifteen years ago, the leadership approved such a staff, and in those days it was normal. That is, there were about thirty ten-story houses in the area, and then there was a forest. Now several more streets have been rebuilt on the site of the forest, and they have been built up with huge houses from 17 to 25 floors. As far as I can see it, the area has increased at least five times. And the number of postmen and other workers in the department has not changed. No one is going to open another branch. Last year, even a local deputy tried to achieve this, but the Russian Post staunchly suppressed all these attempts. Therefore, it turns out that on the territory (almost all new houses are inhabited, there is no passage due to the number of cars, despite the huge number of parking lots, there are a lot of people), where even ten people will be few, four are still working (and then, provided that they are full staff, which, it seems, also never happens due to low salaries). In my opinion, even with all the desire, the postman will not be able to deliver all the letters to the house. It's just that if you take a moment to distract yourself from your discontent and imagine yourself in the postman's place, it seems to me that this is simply unrealistic. For example, he has fifteen high-rise buildings on his site (on average, we have more apartment buildings on nearby streets). And first he needs to spread the mail itself. Probably, in order to also deliver letters, he will have to walk around the clock. Therefore, it turns out, as always with us in Russia, the ambitions of the postal management are exorbitant, since they say that everything should be, but no one wants to allocate funds for this, because then you will have to cut the income of a huge army of parasite leaders. I think if there was a competitive salary and a reasonable number of posts of postmen, then everything would be fine, that is, letters would be delivered and other services would be provided properly. In the meantime, in the current conditions, almost any department is a complete mess, because people are simply not interested in holding on to their jobs, even in the conditions of the so-called crisis.

Our mail carriers are smart too. They pretend that they came, but I was not at home. They left a notice naturally, but it got lost somewhere.

I always track the number and go to the post office myself.

Free legal advice:

Before that there was a postman, so he always brought everything, and this lazy person.

Write a complaint to the head of the post office. And know that as soon as a registered letter arrives, it must be delivered to the address. Naturally, if the sorting was late, then the delivery is the next day.

Registered letters are usually brought home, but they can also just leave a notice if the person was not at home.

This year they sent me a registered parcel, the notice has not yet arrived, but I tracked the parcel on the mail site. When I came to the post office, the operator told me that registered parcels are brought to the house. About an hour later, a courier came and brought my parcel, filling out a notice. Accordingly, a registered letter must be brought home.

The postman must bring registered letters to your home on the first day the letter arrives at the post office! If the letter was brought, but you were not found at home, then you will be left with a notice with which you will have to go to the post office yourself with your passport. After filling out this notice, indicating your passport details and signing the receipt of the letter, you will be given a letter. Only the storage period is 30 days from the first day when the notice was brought to you! If you do not know when the notice was brought to you, look at the seal in the notice, the date will be printed there and count 30 days from this date! Court letters are kept for 7 days.

Free legal advice:

If the postman brought you home on the first day, you only notice-complain! It is not right! But the postman is obliged to bring the letter to your home only on the first day. After 5 days, he will bring you another reminder notice, but this is without a letter!

Registered letters

Previously, they brought it to the house.

Now only notifications are left.

You might think that the rules have changed, but on every letter I see an entry like this: "12/20/2010 8:20 am not at home."

Free legal advice:

I was tired of going to the post office and pushing pensioners-Russians in line in order to receive another "letter of happiness" from some Pension Fund.

Are there any rules about this?

I would go into querulism.

Decree of the Government of the Russian Federation of September 26, 2000 No. 725 "On approval of the Rules for the provision of postal services"

III. Delivery and delivery of postal items and postal money orders

96. The following items addressed to citizens at the place of residence are subject to home delivery:

a) postcards, ordinary and registered letters and parcels, notifications of delivery of postal items and postal orders;

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33. Postal items (postal orders) are delivered (paid) in accordance with the addresses indicated on them or issued (paid) at postal facilities.

The procedure for the delivery of postal items (payment of postal orders) to the address of a legal entity is determined by an agreement between it and the postal operator. [*]

11.3. Registered and insured letters and parcels, as well as registered notices, are issued to addressees against receipt on notices f.22, and parcels - against receipt from the addressee on the reverse side of the address part of the form for the parcel. [*]

But why then these marks about the absence of the addressee?

they must bring you a notice against signature, and not throw it in a box, which is why they write about non-delivery due to the addressee's absence at home

There is almost always someone at home. But over the past couple of years, I have not received a single registered letter.

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The last point, which indicates delivery in hand.

I contacted the delivery department in correspondence directly with the boss. For some time they began to call and bring, now they scored again

They will answer: "Come, we will give you."

This is your mail. I have to go to the post office only for letters with notifications.

Strange. They always bring home letters to me by registered mail, with notification. From the tax, pension, agenda, etc. In the event that I am not at home, they leave notices, then I have to go to the post office. The postman's mark shows whether I was at home or not. Moscow, if anything.

Free legal advice:

Judging by the text of the Government's decree, they have a right, but not an obligation. 🙁

Registered mail how to deliver

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postmen do not deliver a registered letter with notification to the organization

I sent a registered letter by mail with a notification to my employer, it contains sick leaves. Sent across Moscow from one end of the city to the other. Difficult situation with the employer: I am pregnant, the pregnancy is difficult, I have been on sick leave for a long time. and I actively offer to leave. The postal workers informed me that the organization is located on the territory of the business center, the postmen will not carry my letter to the addressee - it is difficult to search. Several notifications will be sent to the organization so that an authorized person comes from it and picks up the correspondence. As you understand, it is in the interests of the organization not to receive my letter. Accordingly, the letter will return at best back to me. and maybe even lost.

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Really in the organization registered letters with the notification should not deliver? What do i do?

2. A letter with a delivery notification, does it have my address and full name on it? Is not it?

3. The head of the post office, in an oral conversation on the phone, says that the courier rarely comes by notification from our organization (once a month), of course, this is most likely an excuse.

Previously, she herself worked as a secretary in this organization, although the office was located in another district of Moscow. The postman himself delivered similar correspondence to the office on the 6th floor, while the 1st floor had to go up the stairs (the elevator went only up to the 5th floor). And now the head of the post office refers to Art. 31, on which they don’t go further than the 1st floor, and now the office is just on the 1st floor. They are clearly trying to mislead me.

I called the post office where the letter is, the head said that under article 31, they do not go to business centers, further than the 1st floor. My organization occupies just 1 floor. And then it turns out a closed territory, general security, and then my organization. You can probably get to an authorized person by calling ( internal phone) and having a passport. Apparently I'm "footballed" not only by the employer, but also by postal employees

But the post office will not be able to forcefully deliver letters, and it doesn’t matter here whether the postmen deliver it or the employee has to go there with his feet. Similarly, you cannot force an organization to collect its mail.

Call the courier for courier delivery, the spine of the form will remain with you, the courier will PERSONALLY find and give your message to your employers against signature (you can track the path of the letter through their website, you will even see the time and name of the recipient).

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Not everyone knows how to send a registered letter on their own, despite the fact that most have received it themselves at least once.

In vain, because this type of departure allows you to make sure that it has reached the addressee, unlike a simple postal item, the further fate of which cannot be tracked.

Postal calculator

What is a registered letter

This is a postal item containing a written appeal to the recipient and is characterized by such features as:

• the presence of a track number with which you can track the delivery;
• delivery to the recipient personally in the hands or to another person only with a power of attorney.

The maximum weight in the Russian Federation is 0.1 kg; abroad - 2 kg.

Among custom-made, the following varieties are distinguished: ordinary, with a notification of delivery, with an inventory of the attachment.

Since sending is paid, this can only be done by mail.

How much is a registered letter by mail of Russia

How long does this shipment take? The speed of delivery depends on the location of both parties: the sender and the recipient.

You can determine it using the postal calculator, in which, in addition to the cost, the maximum delivery time is determined.

To do this, you must specify 2 addresses: where the correspondence is sent from and where it should be delivered.

Take note: if you want to reduce the time, it is better to send correspondence to the main post office so as not to waste time on delivery from regional post offices.

How much does a registered letter cost

The cost is directly related to the weight of the content and whether you want to use additional services, such as an acknowledgment of receipt or an attachment listing.

It is easy to find out the cost of sending on the official website of the Russian Post using the postal calculator.

To do this, you must specify the weight of the shipment, its type and additional services that you want to use. The total cost is calculated based on the provisions of the Order of the FAS Russia dated February 20, 2018 N 208/18.

So, the cost of a registered letter, which weighs less than 20 g, is 46 rubles. In addition, for every next 20 g (whether they are full or not), 2.5 rubles are added to the cost.

Registered letter with attachment description

The description of the attachment is a description of the contents of the mailing. Therefore, by opening the envelope, the addressee can immediately make sure that nothing was lost during the delivery process.

In a special form (form 107), the sender indicates the list and quantity of documents, papers or other items to be sent, as well as, if desired, their declared value.

The last characteristic can be omitted by putting a dash. The form is filled out twice: one copy is sent to the recipient, the second remains to the person who filled it out.

The envelope is presented to the postal employee unsealed. The employee checks the contents with the inventory. Then he affixes the seal, the post office index and his signature.

The addressee can open it immediately after receiving it at the post office. If something from the content is missing, you should immediately inform the postal employee. He will draw up an act for an investigation within no more than 2 months.

As a result of the investigation, the addressee may receive the value of the lost items if their price was indicated.

Registered letter with notice

A notice of delivery is a document by which the sender receives information that his letter has reached the addressee.

The system works as follows: when the recipient receives correspondence, the sender is immediately sent a delivery notification.

To do this, you need to fill out a form that is issued in any department. It is sent to the specified address along with the envelope. When it is handed to the addressee, the employee will fill in the empty fields of the notification and send it back to the sender.

Notification is of 2 types: simple and customized. A simple one will immediately be left in your mailbox. About the return registered notice in turn, a new notification will come to the mailbox, you can pick up the form back at your post office.

A simple notice costs 22 rubles, a registered one costs 52 rubles.

How to fill out an acknowledgment of receipt form

Form 119 is used as a form. It is issued free of charge. You just have to ask him. A sample entry is shown below.

The form must be filled out on both sides: front and back. On the front half, information is entered about:

• type of postal item;
• Name of the person to whom the notification is to be served;
• the address of that person;
• form of notification.

On the other side, write:

• once again the type of postal item;
• Name and address of the recipient.

What can be in a registered letter

In this way, any document is sent, which is usually handed personally to the recipient. As a rule, they come from government agencies.

For example, from the court, the Federal Tax Service, the Pension Fund, customs authorities, etc.

Responses to appeals to various organizations are also sent by registered mail. But, as is already clear from the article, ordinary citizens can send it with any correspondence.

Sending registered letters

So, you have decided to use the described method of sending messages.

Consider step by step the procedure:

1. 1. Decide what you want to send. Choose an envelope that is the right size, but not larger than 22.9 x 32.4 cm.
   2. Fill in the blank fields with all the requested information about the sender and recipient.

Helpful advice: do not forget to indicate the postcode so that the letter reaches its destination as soon as possible. You can find it out from the mail operator or on the Internet on special sites that contain information about the streets of the city and their corresponding indexes.

1. Inform the postal employee that you are going to use the service of sending a registered letter. Buy the required number of stamps. You have to glue them on the envelope yourself.
2. Get a check. The check contains special code, which helps to track the location of your shipment on the site. For example, AS710485047CN.
3. If you plan to send a notification letter, ask the operator for a free form. Fill it out with all the requested information about yourself and who the envelope is being sent to.

1st class registered letter - delivery time

Using registered first class mail speeds up delivery by sending it by airmail.

The speed increases by about 27-30%. In this case, the speed is also independent of seasonal restrictions.

To send a message in this way, you need to buy a special envelope with a yellow stripe on it. The maximum weight is 0.5 kg.

How much is a registered letter in the mail

It is stored in the post office for 30 days. The storage period can be extended up to 2 months by additionally paying for the corresponding service.

When the deadline expires, the letter is sent back to the sender at his expense.

If the sender also does not pick it up, then it is again stored for 30 days. After this period, it is considered unclaimed. Destroyed six months after being declared unclaimed.

Registered mail notice

If the postman does not find the addressee in person, then he leaves a notice in the mailbox. Now it must be received at the post office.

The notice must be filled out correctly in advance, and the necessary data must be entered about yourself. It is best to do this at home in a relaxed environment. With the completed paper, you should come to the post office.

In addition, it is possible to use a track number instead of a notification. It is enough to tell the number to the postal worker. In this case, the notice is issued by the employee and filled in on the spot.

How to receive a registered letter in the mail

To receive a letter in the mail, you must present an identity document (usually a passport), as well as a notice left by the postman or a track number of the postal item.

As mentioned earlier, not only the addressee, but also his authorized representative can receive the envelope.

In this case, in addition to the listed documents, it is necessary to present a power of attorney certified by a notary or by an organization where the principal works or studies.

What is the difference between a registered letter and a valuable

In addition to registered letters, valuable letters are sent by mail. Both types are registered mail items.

When choosing a type of shipment with a declared value, it is obligatory to draw up an inventory of the enclosed items.

In this case, the sender independently evaluates the cost of investments. In case of loss, the post office is obliged to reimburse the indicated cost.

It is permissible to send a custom order without specifying an estimate of the cost of investments.

How to send documents by mail

The choice of the type of postal item depends on the purpose and the items to be sent. And also whether you want it to be delivered faster or not.

If you need guaranteed delivery of documents in person, choose a registered letter. Take advantage of such an additional option as a notification of delivery if you want to make sure that the correspondence has reached the right person.

Making an inventory of the enclosed papers will allow the recipient to make sure that all the contents have been preserved along the way.

If you are sending valuable documents, then choose the appropriate type of shipment - with a declared value.

Thus, at the post office, you can send postal items for a fee, which are tracked using a track number, then handed over personally to the addressee.

The cost and speed of their delivery can be calculated with a special postal calculator. Additional options help reduce the risk that your message will not be delivered at all or will not be delivered safely.

According to the Internet, Russian Post is an "evil corporation". Her creed is chaos. Break everything and lose for your money! One branch - one window. Got in line? Write a will. Yes, just in case. “There are many of you, but I am alone” is the most polite thing you can hear from a postal employee. And why don't they still hang the portrait of the "haml of the month" in a conspicuous place?

But maybe it's not all that bad? Not everything is lost?

Transferring responsibility is easy. But what if we create some of the problems with Russian Post ourselves? What if we just don't know the rules and download non-existent rights?

Calmly! Do not rush to be indignant in the comments: “They don’t know the laws! Stand up for Russian Railways!” Just read to the end. We will tell you how to interact with Russian Post without unnecessary expenses and hassle.

Learning to distinguish a parcel from a parcel

According to Federal Law No. 176 "On Postal Communication", postal items include:

• letters;
• postcards (postcards);
• Money transfers;
• periodicals;
• small packages;
• parcels;
• parcels.

In the 21st century, many of them seem irrelevant. We do not read newspapers, but news agency tapes. We communicate and build business by email. We send money from card to card. But even geeks have to deal with small packages, parcels and parcels. What without them?

small package- international postal item containing small items. The maximum weight is 2 kg. Does not require special packaging.
Parcel- postage with an attachment in the form of printed publications (books, magazines, newspapers), business papers, manuscripts, photographs. The maximum weight is 2 kg. For parcels consisting exclusively of books - 5 kg.
Package- postage for sending things. Minimum dimensions: 114 x 162 mm or 110 x 220 mm.

All shipments are divided into simple And registered. Simple ones are accepted and delivered without any receipts and signatures. I bought an envelope with a stamp, sent a letter, and the addressee will look in the mailbox and receive it. In the second case, everything is documented: the sender receives a receipt, and the recipient receives a notification.

Registered postal items are:

1. Custom(letters, postcards, parcels, small packages) - delivered against signature, if desired, you can order a notification of delivery.
2. Valuable(letters, parcels, parcels) - when sending, an assessment of the cost of the investment is made, sometimes an inventory is drawn up.
3. With cash on delivery- Shipping fee is charged from the addressee upon receipt.

Why all these details? It’s just that the conditions, terms and cost of shipping depend on the type of shipment.

Pechkin knows his stuff! But, as you understand, according to the current rules, you can’t send a poker with a parcel post (only written correspondence and documents), and the parcel can weigh less than a kilogram. For example, you decide to send your beloved grandmother a book (500 grams) and a box of chocolates (300 grams) as a gift. Due to the sweet content, the shipment will be considered a parcel: it will be packed in a special plastic bag or cardboard box. And if there was only a book, it would pass for a parcel post.

But sometimes “non-standard” attachments are also issued as a parcel. For example, magnets, cosmetic samples or seeds. This is done when the investment is not heavy and every minute counts.

First class vs EMS

There are the following methods of sending postal items:

1. ground- letters and parcels are delivered by rail, road and other land transport.
2. Avia- air delivery.
3. Combined- part of the way the departure travels on the ground, and part flies.
4. Accelerated- delivery times are reduced by a few days.

In domestic mail, air forwarding is almost never practiced. As a result, shipments take quite a long time. The further, the longer. For example, the term for a simple letter from Ulyanovsk to Moscow is five days. Do you want to go faster? No problem! Choose first class.

First class mail- these are expedited domestic postal items, the delivery time of which is 25-30% lower than usual. In addition, the processing and collection of first class shipments is always a priority, and their delivery is not subject to seasonal restrictions. True, they cost more.

In other words, first class shipments are delivered quickly and anywhere. The main deadlines for their forwarding are in a special table.

But only letters and parcels are sent first class. Not parcels! And here comes the time for exceptions.

Solve the problem. You need to send seeds of rare plants to your forester uncle. But in autumn the road to his taiga village is washed away so that the only available transport is a helicopter. Arrives once a week. Question: how to deliver seeds to uncle without waiting for winter, when the thaw ends? Solution: ask the postal worker to issue the parcel as a first class parcel. Uncle will get the seeds with the first helicopter.

First class should not be confused with EMS delivery.

EMS(Express Mail Service) is a service for express delivery of items. She is engaged in a branch of the Russian Post - the EMS Russian Post service. Domestic express delivery is carried out throughout the country, and international express delivery operates in more than 190 countries around the world.

EMS is door to door delivery. The courier will pick up the parcel directly from your home or office and deliver it to any point. EMS Russian Post its transport network, here they guarantee safety and make it possible to insure the shipment against damage or loss. Express shipping is more expensive than expedited shipping.

How to determine the cost

Shipping costs are affected by:

1. Type of departure: letter / parcel / parcel; custom / valuable / simple / cash on delivery.
2. Delivery method: regular or expedited.
3. Value.
4. Distance.

In the case of a registered parcel, the payment is taken only for the weight, the distance does not affect the cost. The cost of a valuable parcel, as well as other valuable items, depends on the distance, weight and the amount of the assessment plus 4%. So, if you valued the parcel at one hundred rubles, then four more rubles will be added to the tariff for distance and weight.

Passport and other documents are sent only by valuable letters (parcels) with a mandatory list of attachments.

Senders often deliberately underestimate the amount of the estimate. If there is no difference, why pay more? But there is still a difference. When a parcel is lost, the sender is compensated for the amount of the assessment, regardless of the real value of the investment. One hundred rubles is one hundred rubles.

Do not swear if the operator calls a different amount: this is not a whim. The calculator does not take into account the regional features of the shipment, the cost of packaging and other additional services (more on them below). It is unlikely that you will be “cheated”: the calculation of the shipping cost is carried out by a computer, where the operator enters all the necessary parameters.

How to send

Step 1. Decide on the type of shipment

Parcel or small package? Custom or Valuable? Regular or expedited shipping?

Dance is worth what you want to send. Be careful: some items are prohibited for shipment by individuals. Here is the list. For example, sending a humidor with Cuban cigars to a friend in a neighboring city is no problem. And the same set for a friend abroad is no longer possible.

Step 2. Making out

Parcels sent across Russia without a list of attachments can be collected at home - put things in a box, shift them with a pimply film. At the post office, they will check everything, glue the parcel with branded tape and put down the details. If you want to make an inventory, then it is better not to worry about packaging at all. It is more convenient to collect the parcel directly at the post office: anyway, the operator will carefully check each attachment and enter it into the inventory.

Sending fragile breaking things, you can additionally secure. Ask the employee to put a “Caution!” label on the package. Then, according to the rules, it must be carefully packed and passed from hand to hand without throwing it away. You will have to pay extra for safety - plus 30%.

It is very important to write the recipient's address correctly. How to fill out the "where / to whom" form, read.

Packing mail, filling out accompanying forms, such as customs, compiling inventories of attachments, writing addresses and written messages - all these are additional services. They are paid separately and are not available in all post offices.

In other words, the operator is not obliged to write the address or fill out the customs declaration for you. If you cannot do it yourself, they will help you, but you will have to pay extra.

How to track

You can follow the movement of registered mail items. In the international message, there are track codes for this, in the domestic one - a 14-character identifier.

It is on the check issued in the mail. By entering the identifier in a special form on the site, you can find out where the package is.

You can also track postal items using the Russian Post application. Yes, they have an app!

The application is very convenient. You can find out at any time where the package is located, and if its status changes (“Left the sorting center”, “Received by the addressee”), the application will beep. You can also find the nearest post office, find out the postcode by address, and even chat with the support team! There is also a "unique" service for residents of Moscow and St. Petersburg. But more on that later.

Russian Post has another service that few people know about. These are SMS notifications about the arrival of a registered postal item or its delivery. To activate this service, you need to fill out an application by mail, indicating your phone number. The cost of one SMS is 10 rubles. You can pay for the service upon receipt of the parcel. A fly in the ointment is a one-time service.

How to receive

Step 1. We receive a notification

If a registered mail arrives in your name and address, you will be notified. A piece of paper with good news - a notice - will be dropped into your mailbox. From it it will become clear what kind of shipment was sent to you, when, from where, and also how much it weighs.

Notices are primary And secondary. The primary is issued, as a rule, the next day after the parcel arrives at the department (let's take this type of shipment as an example). That is, if the parcel arrived on the 1st, then the notice will most likely be issued on the 2nd. This is due to the fact that correspondence usually arrives at the departments after lunch and it takes time to process it.

From the moment the initial notification is issued, the countdown begins, during which the recipient must pick up the parcel. This is five business days. If for some reason you didn’t have enough of them and you didn’t pick up the parcel (you left, fell ill, there was no time), then a secondary notice will be written out in your name. It also happens that a person did not come, because he did not receive the initial notification. After all, it can fall out of mailbox, it can be stolen, it can go unnoticed by sticking to the wall of the box.

If you come for the package on the day of receipt of the secondary notice or the next morning, then no storage fee will be charged. But if you show up only on the 15th or 22nd, you will have to pay 5 rubles for each day of “downtime”.

Step 2. Go to the post office

The recipient must fill out the reverse side of the notice, indicating their passport details, surname, and putting a number and signature. At the post office you will need to present a notice and a passport.

According to the law, the main document proving the identity of a citizen of the Russian Federation on the territory of Russia is a passport (birth certificate). Equal legal force has a temporary identity card of a citizen of the Russian Federation (form No. 2-P). Passport, driver's license, record book, pension certificate and the like are not identity documents.

The postal employee will check the correctness of filling out the notice and the correspondence of the passport data. Then he will bring the parcel, weigh it in front of you (permissible error is 70 grams) and hand it over.

Many mistakenly believe that they can open the package on the spot and, if something is damaged inside, immediately demand compensation for harm. De jure, you can open a parcel at the post office in two cases:

1. Parcel with attachment description. In this case, the operator, with the consent of the client, must open the box and check if all the items are in place.
2. The outer shell is broken. If there are “traces of hacking”, you can ask to open the package. In this case, the head of the post office is invited and a special act is drawn up. If it turns out that something is missing in the package, an investigation begins.

We write a power of attorney

You can receive a registered postal item in person or through a trusted person. But, of course, they won’t just give the parcel to the post office, even if it’s your wife / mother / son, and even if they come with your passport. You need a power of attorney.

The power of attorney must be in writing. Write: “I, such and such, residing there, passport data such and such, trust such and such, residing there, passport data such and such, to receive registered mail coming in my name.”

It is better to write exactly "registered mail". If you specify a parcel, then a small package or letter will no longer be given, and the power of attorney will turn out to be virtually one-time.

The power of attorney must be authenticated. You don't have to go to a notary! You can certify the power of attorney to receive mail at the place of work or study, the place of treatment. It is important that the document is crowned with the main seal of the institution (organization) and endorsed by the signature of the head with a transcript. A power of attorney with a “seal for reference” and a stroke of some accountant will not work.

Will they bring it home?

People who value their time and hate queues can use this paid service Russian Post, like home delivery. There are two options.

1. Delivery of small packages. If the package weighs less than two kilograms, you can call the number indicated in the notice and order delivery. Delivery is made in work time postman at the address indicated on the item. The recipient must present a passport. The cost of the service is 100 rubles.
2. Delivery of parcels by courier. Remember, we said that residents of Moscow and St. Petersburg who use the Russian Post application have a privilege? So, with the help of the application, they can order courier (!) delivery of the parcel. Delivery will be carried out within two days from the date of the application (every day from 9:00 to 20:00). The parcel is handed to the addressee upon presentation of a passport. The cost of the service is 199 rubles.

I will complain!

Lifehacker has already written about what to do, and. Detailed articles - read, do not be lazy. Today we will tell you how to complain about a postal employee if, for example, he was rude to you (oh horror!) Or provided services inappropriately.

Method number 1

Every post office has a book of applications and offers. You can safely roll the slander right there. According to the rules, this book should be checked daily. When new record a copy is made and sent to the control and reference service of the Russian Post. The responsible person writes an explanatory note to the application.

Method number 2

Contact the Help Desk directly. Control and reference service Russian Post considers citizens' appeals, provides background information, and searches for postal items. Phone: 8-800-2005-888. Email: [email protected]

A little advice: before writing a complaint, remember that on the other side of the barricades there is a person with a very unenviable salary. But if your rights are really violated, be sure to defend them!

There is a great joke about Russian Post. But not everyone gets it.

Russian Post is more than just an organization. Nobody denies that there are problems. Big problems. But before scolding mail, try to make friends with it. As you can see, the rules there are simple. You will master and be able to save time, money and nerves.

Have something to add? Write comments!

This type of document is necessary in cases where the recipient of mail for some reason cannot pick it up on his own. A power of attorney to receive mail can be written on behalf of individual and on behalf of the organization.

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Who and to whom can issue a power of attorney

Any person residing on the territory of Russia and who has reached the age of majority can become a representative of the principal to receive mail. Organizations, as a rule, trust the receipt of correspondence to their employees - secretaries, personnel officers or specialists in the accounting department. A power of attorney is usually issued either by the secretary of the organization or by a lawyer, then the document is submitted for signature to the head.

The legislation of the Russian Federation stipulates cases when powers of attorney must be certified by a notary, but a power of attorney to receive mail is not included in this list.

Basic rules for writing a power of attorney to receive mail

There is no specially developed unified form for general use for such a power of attorney. Enterprises have the right to develop its template on their own or write a power of attorney in free form. Large companies often use letterhead for power of attorney, but this is not a requirement. A regular sheet of A4 format is also suitable for drawing up a document, the main thing is that it accurately reflects all the functions that the principal assigns to his representative. In addition, the content of the document must contain detailed information about the principal and personal information about the trustee, as well as the validity of the document and the signature of both parties.

Sometimes powers of attorney are issued with the right of substitution. But these are rather exceptional cases, since such documents must be certified by a notary, so it is easier for organizations to issue the same powers of attorney for several employees at once - the law quite allows this. At the same time, in the powers of attorney, you can specify both the same instructions for all, and individual ones for a particular employee.

When filling out a power of attorney, certain rules must be observed so that the employees of the institution to which it will be provided have no doubts about the authenticity of its writing.

Instructions for writing a power of attorney

The very form of writing this document from the point of view of office work is quite standard.

• The word is written at the beginning of the document "Power of Attorney" indicating the action, for which it is created. Next, specify city in which the document is drawn up, and date its compilation.
• Going a little lower basic information about the trustee: the full name of the legal entity (indicating its organizational and legal form), the position of the employee on whose behalf the power of attorney is issued (as a rule, the director or CEO enterprise, or any employee authorized to sign such documents from a senior level), his last name, first name, patronymic (first name and patronymic can be put in the form of initials).
• Then you should indicate on the basis of which documents the principal is acting (here, depending on the situation, you can write “Based on the Charter”, “Power of Attorney”, “Regulations”, etc.).
• After that, the document is trustee information. First, his surname, first name, patronymic are indicated, then the data of the identity document (name, series, number, by whom and when issued).
• Next, we indicate for what purposes the power of attorney is issued (in this case, “to receive documents”), as well as the specific institution in which these documents are supposed to be received. If there are any other actions that the principal authorizes his representative to perform, they must also be included in this power of attorney as a separate clause.
• After entering the basic information, you need to write for what period is the power of attorney issued. It should be noted that a power of attorney can be issued both for one-time orders, and for a certain period or indefinitely.

If the validity period is not specified, it is automatically considered issued for a period of one calendar year.

At the end of the document, the authorized person must put his personal signature, and the principal also certify it with his signature. Power of attorney must be certified company seal(Individual entrepreneurs initially have the right not to use a seal, and since the beginning of 2016, the presence of a seal is not necessary for legal entities. However, government and commercial structures working with organizations continue to require an imprint on documents).

After writing the power of attorney, the representative of the principal may present it within the entire period specified in it. If there is a need to cancel the document, then it is necessary to notify the structures concerned about the termination of its validity, and also return the document to yourself.