When it becomes necessary to send a parcel or make a purchase on the territory of another country, various postal services may be at your service. Among them are national operators of different countries, and courier delivery services. Our resource allows buyers and sellers to be sure of the integrity and safety of the sent and expected parcel, which can be tracked at any time.
If you are sending or expecting a parcel from Kazakhstan, Kazpost, the national postal operator of this state, will handle your mailing.
Kazakhstan Post follows an innovation-oriented development plan and offers its customers various services, primarily as a postal operator. Kazpost takes forwarding postal items both on the territory of the Republic of Kazakhstan and beyond its borders. With the help of the Kazakhstan Post, the sender can issue not only a letter or a parcel, but also oversized and / or heavy cargo. At the disposal of Kazpost customers post offices, parcel lockers and courier delivery service. A selection of useful services is available on the official website, including an index search, a tariff calculator, a virtual visit to the post office, an online postal store, and the ability to track a postal item. All shipments of Kazakhstan mail are assigned a tracking number, by which you can later track the movement of the parcel.
Tracking postal items of Kazpost on the website website
- if you need to track a single package from Kazakhstan, enter a unique identifier code in the search bar. In a few seconds, you will receive the latest information about the location of your mail;
- if you need to track several parcels of Kazpost, you should register with personal account. Passing fast and simple registration, you can save all the necessary track codes and subscribe to notifications about changes in the status of the expected package.
Kazpost is a Kazakh company, operator of the Kazakh national postal network. The headquarters is in Astana. Member of the Universal Postal Union.
Tracking parcels from China to Kazakhstan via 380+ delivery services at once, with the translation of statuses into Russian and the forecast of the delivery time of the parcel, is possible with our universal mail tracker!
Kazpost tracking parcels by number
All you need to find out the full path of the parcel going to Kazakhstan is the track number. Find the tracking number in the online store where you made the order, usually the track number is located on the order page. Sometimes sellers send a track number using the messaging system in the store or by email.
Track international parcel in Kazakhstan
It is very easy to track the parcel after arrival in Kazakhstan using the universal postal tracker, just enter the track number in the search field above.
KazPost is unique in that it allows you to track unregistered mail items like U..CN, U..GE, and so on. All other mails of the world do not scan such items within the country, KazPost, however, continues to scan unregistered items in waypoints and thus allows you to trace the full path of the parcel, up to the arrival at the delivery department.
Kazpost tracking parcels from Germany
Tracking packages from Germany to Kazakhstan works especially well in our ParcelsApp service. The services of the German Post, KazPost, and all intermediate services such as YunExpress, 4PX Express, through which parcels often go to Kazakhstan, are checked.
KazPost parcel delivery time
To find out the approximate delivery time for a parcel to Kazakhstan, track the parcel on our website, and we will show you the delivery time calculated on tens of thousands of parcels delivered in Kazakhstan.
We collect detailed statistics of delivery times between countries and by type of shipment, and therefore we can show the delivery time with an accuracy of 80-90%
Post.kz find a parcel
It is convenient to find a parcel going to Kazakhstan, as well as track its full path, using the ParcelsApp universal tracker.
About KazPost
Among the main services provided by Kazpost for 2013 are the delivery of written correspondence, simple items (packages and parcels), express delivery of EMS-Kazpost items, money transfers, issue and service of payment cards. Also, post offices accept and transfer utility bills, deliver pensions and benefits, distribute printed publications.
Since 1992, Kazakhstan has been a full member of the Universal Postal Union (UPU). On April 5, 1993, in accordance with the resolution of the Cabinet of Ministers of Kazakhstan “On improving the management structure of the communications industry of the Republic of Kazakhstan”, post and telecommunications were separated. November 1995 State Post became an independent economic entity, having transformed into the Republican State Postal Enterprise
During 2014, innovations such as the launch of the first automated postal station (post office) were introduced. Today, the number of parcel terminals is 131, by 2020 it is planned to increase the number to 240 units. Also, this year the first mobile app MyKazpost; launch of such new postal services like a hybrid Email and Print2Card, which provide the ability to send letters and postcards online and 24/7.
In December 2015, the first parcel supermarket was opened in Astana, which allows you to receive parcels on your own without the participation of an operator (today, from 600 to 1,500 parcels are issued through parcel supermarkets per day); opening networks of parcel lockers (automated postal stations for receiving and sending parcels); launching a bot in the Telegram messenger; modernization and development of the contact center; introduction of an electronic queue system; assigning a track number to international mail; SMS notifications to the client's number to notify about the delivery of the parcel; launch of air tickets and insurance through Kazpost offices
In the Republic of Kazakhstan, the national postal operator is Kazpost JSC, a company that provides the population and organizations with services for the delivery of domestic and international postal items, the issuance and maintenance of debit plastic cards, and money transfers.
Since 1992, the Republic of Kazakhstan has been a member of the Universal Postal Union (UPU) and is subject to its uniform rules and requirements. In addition, JSC "Kazpost" is a member of the EMS corporation and provides express delivery of incoming EMS items in the country.
Rules for receiving mail
When sending parcels or small packages by Kazpost, customers must take into account a number of restrictions on the weight, dimensions and contents of the postal item.
Weight restrictions
For small packages up to 2 kg, for parcels - up to 20 kg, for EMS shipments - up to 30 kg.
Size restrictions
For small packages: the minimum length-to-width ratio is 90x140 mm, no more than 100 mm in the largest dimension; the maximum sum of length, height and width must not exceed 900 mm, the length of the largest dimension must not exceed 600 mm.
For rolls: the minimum sum of the length and double the diameter is 170 mm, the maximum is 1040 mm (with the largest dimension not exceeding 900 mm).
For parcels: minimum - 90x140 mm, maximum - the sum of the length and the largest diameter should not exceed 2000 mm, the length of any measurement should not exceed 1050 mm.
For EMS shipments - no more than 1.5 m in the maximum dimension, no more than 3 m in the sum of the length and the largest diameter.
Content restrictions
Kazpost JSC does not accept for shipment international postal items containing weapons of all types, dangerous and poisonous substances, narcotic drugs, currency, bank notes and securities, live animals, as well as biological materials and valuable substances from animals and plants listed in Red Book of Kazakhstan. In addition, it is forbidden to send printed and other information prohibited for distribution; perishable foodstuffs; precious metals, precious stones and jewelry; other items and goods prohibited for import into the country of destination of the postal item. FROM complete list goods and items restricted and prohibited for shipment can be found on the official website of Kazpost JSC.
Shipment tracking
To track registered mail items, they are assigned a unique track number in the standard format of the Universal Postal Union. The number consists of 13 characters, where the Latin letter comes first R(for small packages), C(for parcels) or E(for EMS shipments). The second character is an arbitrary letter of the Latin alphabet to increase the uniqueness of the number, then a 9-digit numeric code, and finally a two-digit designation of the sender's country according to the S 10 UPU standard. Postal items from Kazakhstan have a track number ending with the letters KZ.
Information about the country of the recipient in the structure of the track number is not encrypted.
The mail tracking function is available on the official website of the company. To activate it, you must enter all 13 characters of the track number in the appropriate field, then click on the final action button. For incoming shipments, it is better to track them before crossing the border of Kazakhstan on the website of the postal operator of the country from which the parcel was sent.
Search for shipments
If the addressee does not receive the postal item within the expected period, claims are accepted in writing within 6 calendar months after the day the postal item was received by the postal operator. To the claim statement, which indicates full information about the item being searched, an identity document, a receipt or copies of the receipt of the shipment are attached. The application can be submitted both in person and remotely by registering on the website of Kazpost JSC.
How to find out where the package is online:
Enter the track code, click "track" and find where your package is.
The Kazakh company Kazpost JSC is the operator of the national postal network, which is responsible for the delivery of postal items both within the country and for the delivery of international mail correspondence. Kazpost is a member of the international postal union Express Mail Service and is the operator of delivery of EMS items from / to the Republic of Kazakhstan.
Basic principles of package tracking
International mail can be conditionally divided into two categories:
- Registered (they can be tracked);
- Unregistered (cannot be traced).
As for EMS parcels, they are always registered, unlike small packages (up to two kg.).
Registered international mail is always assigned unique number, which is necessary to control the movement of the parcel by tracking services.
How to track the parcel of Kazpost by track number
If you know the parcel number, you can easily track your postal item in the section.
In order to track the processing of the shipment, in the field "number of the postal item" you must enter a 13-digit number of the postal identifier, which, in addition to nine digits, contains 4 Latin letters. Next, you will need to enter the characters shown in the picture. If the track number and symbols are entered correctly, click on "Search".
Examples of tracking numbers:
- CQ548962584 US - package from the USA;
- RN125698745 US - small package from the USA;
- EE126598452 US - EMS shipment from the USA;
- RA265984256 CN - parcel from China;
- RJ365284578 GB - package from the UK.
The first 2 letters indicate the status of the shipment, the last two - the country of origin. It should be noted that according to mail ID it is impossible to track the recipient country. This procedure is not provided for by the structure of the track number.
The main stages of movement and tracking of parcels can be divided into two parts: moving around the country of the sender and moving around the country of the recipient. Accordingly, records in tracking systems will display all stages of movement - from the sender to the recipient. If the question concerns an incoming shipment, then until the parcel arrives in the territory of Kazakhstan, it is better to track it on the mail website of the sending country.
SMS parcel tracking
Recently, the service of searching for domestic shipments by means of SMS messages has become available. This service is available only to subscribers using the services cellular communication Kazakh operators.
By registering in the system, you will be able to carry out batch tracking of the shipment, and also, if necessary, file an appeal to search for the lost parcel. In order to instantly receive a notification of the receipt of a shipment in your name, it is recommended that you additionally indicate your email address in the column provided for the recipient's address on the postal item.
By activating the "SMS-notification" service, you will save yourself from unnecessary worries and constant visits to help systems postal services the current location of your package. In order to activate this function you need to send the track code to the short number 7337*. In response, you will receive an instant SMS with the information you are interested in. The cost of one message is 28 tenge.
The "SMS notification" service is available if you are a subscriber of the following mobile operators:
- Pathword;
- Dalacom;
- Tele2;
- Kcell;
- beeline;
- Active.
