What does it mean to receive a shipment? Tracking the parcel of the Russian post. What does item arrived at OE in tne destination country mean?

Full list decoding the statuses of international mailings on our website site

Parcel delivered

The record means that the recipient has received the postal item.

Parcel returned

The postal item has been received by the sender. The main reason for the return is the expiration of the retention period, and the reason may also be an incorrect address or the name of the recipient.

The parcel is returned to the sender

The postal item has been sent back to the sender. The reason may be an incorrect address or name of the recipient, expiration of the storage period, or another circumstance.

Parcel information received

The sender (seller) assigned a number (track code) to the postal item on the postal website ( courier service), but the parcel has not yet been accepted by the post office. It can take up to 10-14 days from the moment of registration to the moment of the actual dispatch of the postal item.

Arrived at the destination

The postal item arrived at the post office (OPS) of the recipient. Further, the FSA sends a notice (notification) to the recipient's address that the shipment is at the department.
This status means that the recipient can independently apply to the GPT to receive the shipment without waiting for a notification.

Arrived at customs

By the decision of the customs inspector, the postal item can be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial batch, the fact that there is no customs declaration (filled in incorrectly). The postal item is opened by two operators in the presence of a customs inspector, after which a customs inspection certificate is drawn up and attached to the item.

Left customs

Package accepted

The postal item is accepted for processing at the local post office from the sender (or seller). It has been assigned a unique an identification number(track code, tracking number), by which you can further track the location of the shipment.

Unsuccessful attempt of delivery

This record means that the postal operator reported an attempt to deliver the postal item to the recipient and for some reason the delivery did not take place.
Upon receipt of this status, you must contact the post office delivering the shipment and find out the reason for non-delivery, or independently contact the post office to receive the shipment without waiting for notification.

On the way - Transit point

The postal item arrived at one of the sorting centers of the transit country for processing and further sending to the recipient.

Tracking resumed

For a long time, the statuses of the mail item were not updated, and after this period, new tracking information appeared.

The tracking code of the parcel has changed

The postal item has been assigned a new track code. This usually happens when the parcel is transferred to another postal service for processing and further sending to the recipient.

Delivery service changed

The postal item has been transferred to another postal service for processing and further sending to the recipient.

Arrived at the customs of the country of departure

After sorting, all parcels are sent to customs inspection, where they pass through an X-ray machine.

By the decision of the customs inspector, the postal item can be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial batch, the fact that there is no customs declaration (not fully completed). The postal item is opened by two operators in the presence of a customs inspector, after which a customs inspection certificate is drawn up and attached to the item.

Left the point of receiving the parcel

This status means that the parcel was sent along the recipient's delivery route.

Left the customs office of the country of departure

Customs checked the item and returned it to the postal service.

The package is being prepared for shipment to the country of destination

This entry means packaging, labeling, loading into a container and other procedures necessary for sending the mail item to the country of destination.

Transferred to the postal service

The postal item was handed over to the local postal service for processing and further sending to the recipient.

Parcel issued for delivery

The postal item arrived at the post office, the postman received a notice of the arrival of the item for delivery to the addressee.

The record may mean that a parcel has been sent to the recipient's address for home delivery, or a notice of the receipt of the parcel has been sent to his address.

The package is being prepared for delivery

Means the receipt of a postal item at the recipient's post office, which must deliver the item.

Information about further statuses is not provided

The postal item was sent with a track code (tracking number) that is not tracked on the recipient's territory.

Problems at customs

The postal item was detained by the customs authorities to carry out measures to determine the purpose of the postal item.

When receiving goods in international mail within a calendar month, the value of which exceeds 1000 euros and (or) the total weight of which exceeds 31 kilograms, it is necessary to pay customs duties, 30% of the customs value of the goods, but not less than 4 euros per 1 kilogram of their weight.

If information about the goods sent by mail is absent or does not correspond to the actual ones specified in the customs declaration, then it becomes necessary to conduct a customs inspection and document its results, which significantly increases the time spent on processing the items.

Error in the route of the parcel, the parcel will be redirected to the correct address

The parcel was sent to the wrong index or address, found an error and redirected the parcel to the correct address.

Package in transit

A status indicating that the postal item has been sent to the recipient's address.

The package has not yet been received from the sender

The seller registered the postal item on the website of the postal (courier service), but in fact the postal item has not yet been transferred to the postal service.

Tracking paused

After last update a lot of time has passed in tracking the postal item. And because of this long interval, the track code will not be automatically tracked. Also, the delivery service could inform that further tracking of the mail item will be stopped after it leaves the territory of the sender's country and enters the country of destination.

Generalized status, which may imply return, dispatch, temporary storage and other status.

On the way - Left the waypoint

The postal item was sent from an intermediate post office and is directed towards the recipient.

On the way - Arrived at the waypoint

The postal item arrived at an intermediate post office for sorting, route selection and sending to the recipient.

Export from the country of departure

Means the actual dispatch of the postal item to the country of destination.

The postal item is handed over to a foreign carrier, which, by land or air transportation, delivers it to the place of international postal exchange (MMPO) of the country of destination. The “Export” status is the longest and the transition to the “Import” status may take some time due to the choice and agreement of the most optimal (cheapest) route for the carrier of delivery of your mail item. At this stage, neither the sender nor the recipient can track the exact movement of the shipment over the Internet.
An export operation takes an average of 7 to 14 days, but sometimes this operation can take up to 60 days.
If more than 2 months have passed since the moment of receiving the “Export” status, and there are no visible changes and the postal item has not received the “Import” status, then the sender must contact the post office and submit an application for search.

Delivery to the addressee

Handing over to the recipient

Means the actual receipt of the postal item by the recipient indicated in the postal item.

Flew to destination country

The postal item will be handed over to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Departed from the airport

The next status will not be displayed immediately upon arrival at the airport of the country of destination, but after the postal item arrives and is accepted (unloaded, processed and scanned) by the postal service.
This may take 3 to 10 days.

The postal item departed from the airport of the country of origin and is being sent to the country of destination.

After the parcel leaves the territory of the country of the sender and arrives in the country of destination, such items are re-marked with untraceable track codes and are no longer tracked.

When the parcel arrives at your post office, you will receive a paper notice, with which you must come to the post office and receive the parcel.

Issued by customs

The customs clearance procedure has been completed, in the near future the postal item will be handed over to the mail of the country of destination for further delivery to the recipient's side.

Ready to ship

Means that the postal item is packed, labeled and will be sent as soon as possible.

Detained by customs

This operation means that the postal item was detained by the FCS employees for carrying out measures to determine the purpose of the postal item. Upon receipt of goods in international mail within a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in terms of such excess, it is necessary to pay customs duties and taxes using a uniform rate of 30% of the customs value of goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is absent or does not correspond to the actual ones, this significantly increases the time spent on processing the items, since it becomes necessary to conduct customs inspection and document its results.

Submission

The parcel was sent to the wrong index or address, found an error and redirected the parcel to the correct address.

Import of international mail

The operation of receiving a shipment in the recipient's country.

All mail arriving on the territory of the Russian Federation from flights begins its journey in the aviation department of mail transportation (AOPP) - a special postal warehouse at the airport. Within 4-6 hours from the plane, the shipments arrive at the AOPP, the containers are registered, their integrity and weight are checked. Mail is registered in an electronic database. When registering, a barcode is scanned, data is entered about where the container is addressed (for example, MMPO "Moscow"), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of AOPP.

The next operation after export from the country of origin, which is reflected on the site when tracking the shipment, is import to the country of destination. The import information appears after the shipment is handed over by the carrier to the postal operator of the country of destination. Operation "Import" means that the shipment entered the territory of Russia and was registered. International shipments arrive in Russia through the International Postal Exchange (MMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. Choosing the city where exactly will go international departure depends on the country of the sender. The choice depends on the availability of regular flights and free carrying capacity in one direction or another.

Unsuccessful attempt of delivery

It is assigned if the postal operator reported that an attempt was made to deliver the item to the recipient, but for some reason the delivery did not take place. This status does not reflect a specific reason for non-delivery.

Options for further action:

New delivery attempt
The parcel will be deposited on demand or until the circumstances are clarified
Return to sender

What to do if this status is received:

It is necessary to contact the post office delivering the shipment and find out the reason for non-delivery.
It is necessary to independently contact the post office to receive the shipment without waiting for a notification.

Treatment

Processing at a waypoint

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

Processing at the sorting center

The Processing status in the sorting center is assigned during the delivery of the item through the intermediate sorting centers of the postal service. V sorting centers mail is distributed along trunk routes. Parcels are reloaded from one transport to another, for further shipment to the recipient.

Processing completed

Generalized status, meaning the completion of the processing of the mail item before sending it to the recipient's side.

Awaiting delivery to the post office

Means that the postal item is packed, labeled and will be sent as soon as possible.

Awaiting shipment

Means that the postal item is packed, labeled and will be sent as soon as possible.

Awaiting quality control

Means that the package has not yet been completed and is in the seller's warehouse, awaiting content verification before shipment.

Shipment operation completed

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is on its way to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure is completed, the postal item has been handed over to the post office of the country of destination for further shipment to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller's warehouse and is moving towards the logistics company either post office.

Cancellation of shipment

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to terminal

The package is sent to the postal terminal at the airport for loading on the plane and sending to the country of destination.

Shipment ready to ship

Means that the postal item is packed, labeled and will be sent as soon as possible.

Sent by

Generalized status, meaning the sending of a postal item from an intermediate point towards the recipient.

Sent to Russia

The postal item will be handed over to the Russian Post for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Shipped to destination country

Mailing in the process of transferring to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Note!
The next status will not be displayed immediately, as soon as the parcel is in the country, but after the postal item is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the place of international postal exchange.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your package to the local post office.

Transferred for storage

Means the arrival of the item at the post office (OPS) of the recipient, and transfer to storage, until it is delivered to the recipient.

As soon as the shipment arrives at the department, employees issue a notice (notification) that the shipment is at the department. The notice is given to the postman for delivery. Delivery is carried out on the day the shipment arrives at the department or the next day (for example, if the shipment arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Transferred to customs

In the country of the sender

In the recipient country

Plane loading

Loading on the plane before departure to the country of destination.

Loading into transport

Preparation for shipment is complete

Means that the postal item is packed, labeled and will be sent as soon as possible.

Preparing for shipment

Means that the postal item is packed, marked for further shipment.

Export preparation

Packaging, labeling, container loading and other procedures required for shipment to the country of destination.

Left the airport

In the country of the sender
The postal item departed from the airport of the country of origin and is being sent to the country of destination.
The next status will not be displayed immediately upon arrival at the airport of the country of destination, but after the postal item arrives and is accepted (unloaded, processed and scanned) by the postal service. This can take from 3 to 14 days.

In the recipient country
The postal item is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The postal item was sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Left the place of international exchange

The shipment left the place of international postal exchange and then goes to the sorting center. From the moment the shipment left MMPO, the delivery times for shipment within Russia begin to operate.

According to the information received from the Russian post office, the status "Left the place of international exchange" can last no more than 10 days. If, after 10 days, the status has not changed, this is a violation of the delivery time, which can be reported to the Russian post office by phone 8 800 2005 888 (free call), and they begin to respond to this application.

Left the mail terminal

The postal item has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left the sorting center

The postal item left the sorting post center and is sent towards the recipient.

Left Sorting Center ShenZhen Yanwen

The postal item has left the sorting center of the logistics company Yanwen Logistics and is heading towards the recipient.

Left the country of transit

The postal item left the country of transit and is directed towards the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Left transit country

The postal item left the sorting center in the transit (intermediate) country, was sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Received information about the mailing

Received information about the postal item in electronic form

Means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to "Receiving" or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

The postal item is registered

Arrived

Generalized status, meaning arrival at one of the intermediate points such as sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The package arrived at the airport for unloading, loading, processing and further shipment to its destination.

Arrived at the international sorting center

Came to the place of delivery

Means the arrival of the shipment at the recipient's post office (OPS), which must deliver the shipment to the recipient. As soon as the shipment arrives at the department, employees issue a notice (notification) that the shipment is at the department. The notice is given to the postman for delivery. Delivery is carried out on the day the shipment arrives at the department or the next day (for example, if the shipment arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Arrived at the place of international exchange

Means the arrival of a mail item at an intermediate post office for sorting, route selection and sending to the recipient.

Arrived at the post office

Means the arrival of the postal item at the recipient's post office, which must deliver the item to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

Means the arrival of a mail item at an intermediate post office for sorting, route selection and sending to the recipient.

Arrived At Sort Facility ShenZhen Yanwen

Means the arrival of the postal item at the intermediate sorting center of the logistics company Yanwen Logistics, for sorting, route selection and sending to the recipient's side.

Arrived at the sorting center of the destination country

The mail has arrived at the sorting center of the country of destination for subsequent import / export operations.

Arrived in the destination country

The postal item has arrived in the country of destination at the place of international postal exchange for subsequent import / export operations.

Arrived in a transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further shipment to the recipient.

Arrived at the small package processing center

Means the arrival of the parcel at the mail distribution center, for sorting, route selection and sending to the recipient.

Arrived at the warehouse

Arrived at the carrier's warehouse

The parcel arrived at the warehouse for unloading, labeling, processing, loading and further shipment to its destination.

Arrived at the terminal

It means arrival at an intermediate terminal for unloading, loading, processing and further shipment to the destination.

Arrived on the territory of the Russian Federation

The postal item arrived on the territory of Russia for further import and sending to the recipient's side.

Reception

Means that the foreign sender (seller) brought your package to the local post office. At the same time, he filled in all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique mail ID- special barcode (Track number, Track code). It is in the check (or receipt) issued when the mail is received. Operation "Acceptance" shows the place, date and country of receipt of the shipment. After receiving the parcel, it moves on its way to the place of international exchange.

Reception at the customs service of the country of destination

The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control can be a violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Admission to customs

In the country of the sender
The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the recipient country
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a commodity enclosure undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control can be a violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Reception at customs

In the recipient country
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control can be a violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

The parcel has arrived at one of the sorting centers and is being processed. After a while, the parcel will leave the sorting center for further shipment to the recipient.

Customs clearance

In the recipient country
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control can be a violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Transportation of postal items from one sorting center to another, in the direction of the recipient. On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

Export (content check)

The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then you cannot track it (find out what exactly is happening to it), only at the import stage you will be able to see your shipment and monitor its further movement. Transit use and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but did not receive the "Import" status, then the sender must contact the post office and submit an application for search.

Export, processing

Means the actual dispatch of the postal item to the country of destination.

The "Export" status includes the transfer of a parcel to a foreign carrier, which transports it by land or air transportation to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50-100 tons.
On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

Electronic registration of postal items

Very often on the site, people ask what this or that parcel status means. And since they ask, then we need to figure it out.

Postal status and order status on Aliexpress are two different things!

This article will talk about about postal statuses we also have an article. These are two different things. The order status is tracked in your. And reflects information about the parcel within trading platform Aliexpress. And the status of the parcel is tracked in postal services (Russian Post, China Post, etc.). Don't be confused.

Not all orders can be tracked

Please note that not every package can be tracked during the movement from the seller to you. This is only possible if she has a trackable track. But how to find out about this BEFORE ordering?

In the case of Aliexpress - open, then click on Delivery

And after clicking you will have a menu with information about the delivery methods. The last column will display information about the availability of the track (Delivery Information).

If this field indicates Not available, then your order will not have a track when choosing this delivery, the package will not be tracked and the current postal status you will not be able to recognize the parcel.

How to track a parcel with Aliexpress

If this is your first time tracking your package and your package from Aliexpress, then read our article. If your package is not tracked at all, then read on.

Please note that the article describes the most common statuses. In fact, there are many more of them, but other statuses of parcels are much less common. And yet, for some private courier companies, especially in China, the same statuses can be denoted by different words. If you have any status that is not described in this article - ask in the comments, let's try to figure it out. Be sure to indicate where you saw this status!

Parcel statuses in the country of departure (for example, in China)

While the parcel is in the country of departure, it can have the following statuses:

Acceptance (Collection, Acceptance) - the parcel was handed over to the post office. It should be borne in mind that the parcel does not immediately begin to be tracked by the track number that the seller gave you. It takes some time to process the parcel entering the database. Usually the track starts being tracked within 10 days.
Opening (Parcel arrived at transit point) ... Usually, the postal code of the transit point is also written next to this status. There can be many such statuses. Moreover, their order is not always correct. Probably the operators of the transit points do not immediately clog the data. Therefore, one should not be surprised at the status of Opening after the Export.
Arrival at MMPO (Dispatching, Processing) ... In this status, the package is being prepared for export and shipment to the country of destination. For some shipping companies in China, this is the last status to be tracked.
Export ( Departure from outward office of exchange, Total Export) - means that the parcel has passed all the necessary procedures and has been sent to the country of destination.

After the last status, it may take a long time for the package to be tracked in the destination country. If the parcel was sent without an international track, then it may stop being tracked altogether.

Parcel statuses in the country of destination (for example, the Russian Federation)

Import (Import) - the parcel arrived in the country of destination. It is drawn up for transfer to customs.
Admission to customs - transfer to customs for registration.
Customs clearance. Customs release - the parcel has passed all the necessary customs clearance and is being prepared for release from MMPO
Left the place of international exchange MMPO - the parcel left customs and was handed over to the post office for further shipment.
Left the sorting center - the package has been sorted and sent to its destination.
Came to the place of delivery - the parcel arrived at the post office. In principle, you can already receive it. Or wait for a notification.
Delivery to the addressee (Product Delivered) - the parcel has ALREADY been delivered to the recipient.

Please note that in the interface for tracking the parcel at the Russian Post, on import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it can be seen that parcel goes not to your post office. If the parcel has changed several statuses, and the index is still not correct, then you should start to worry.

Unpleasant parcel statuses

The package statuses described above are pretty standard. They mean that the package is on its way. Sometimes a parcel can get stuck on statuses, sometimes miss some, but in most cases everything is fine. However, there are statuses that unambiguously mean problems:

Return. Other circumstances - means that there is something wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. It's best to start with hotline mail of Russia 8-800-2005-888. After finding out the reasons and finding the culprit, you can think about what to do next.
Return. Return customs - similar to the previous point. Usually means that the address is not legible.
Unsuccessful attempt of delivery - usually accompanied by a clarification of the reasons for the failure. Inaccurate address, Incomplete address, Addressee dropped out, etc. In this situation, the main thing is to have time to reach the post office before the storage time of the parcel has expired - this is 30 days. Also check if the parcel arrived at the post office at all. Well, sometimes in the mail such statuses are put in general from the lantern. But it's worth controlling.
Return. Expired shelf life - obviously, you forgot to receive the package on time and returned it.
Dosyl. Submission - the parcel arrived at the wrong post office and was redirected. That is, the parcel travels on. That is, this is not a problem, but you need to control the situation.

What do the letters at the end of the status mean (PEK, CAN, etc.)

These letters are often seen when tracking the status of a parcel in China Air Post... They mean the IATA designations of the airports in which the parcel was registered. Their designations can be seen either on any service for purchasing air tickets (SkyScanner for example;)).

What does the NULL status mean (NULL, PEK)

This status is visible when tracking the status of the parcel in China Post. These are just the internal statuses of China post that they did not translate into English. Therefore, where there should be a translation, it is not, and instead of it NULL. If you can't stand to find out what this status is - switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with Google translator. However, this method does not always work. Sometimes in Chinese version some statuses simply do not exist.

NULL, PEK means the package was at Beijing Airport. What she was doing there can be found in the Chinese version of China Air Post.

What does item arrived at OE in tne destination country mean?

OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means that the parcel has arrived at customs and is undergoing customs clearance.

The track (parcel status) has stopped changing, the parcel is not being tracked

Very often, anxious buyers start to worry when the status of the package suddenly stops changing. This often happens after export. It seems that quite recently the parcel moved briskly across China, changed statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and a similar track, the parcel stops moving ..

If you find out your situation, then we have analyzed this situation in detail in the article. In short, there are two options:

If your track is international and successfully tracked on the official website of your state post(Russian Post, UkrPoshta, Belpochta) and more than 2-3 weeks have passed since the last status update, then well - your fears are not without foundation.
If your track has never been tracked on the mail site. The status of the parcel you filmed in personal account Aliexpress or some specialized track verification site, or the track format is generally clearly different from the international one (the correct international one is something like this RR123456789CN). Then such a track often changes during export, if the parcel is transferred to your state mail. That is, in your country, such a package travels under a different track (which you do not know, and, as a rule, you cannot find out). Well, the old track remains in its last status. That is, there is nothing to worry about at all. This situation is a variant of the norm.

But be that as it may. Whether your package is tracked from Aliexpress or not, the main thing that you should do is control the protection period and extend it if necessary or open a dispute.

Seller check on Aliexpress

Most of the problems with orders on Aliexpress can be avoided by carefully choosing a seller on Aliexpress BEFORE buying. This is not difficult and you can figure it out. But if time is expensive and there is no time to sort it out, then use our service.

Finally

I have repeatedly written a personal opinion that when ordering goods from China, you need to be patient. Don't worry if the parcel doesn't change its status for three days, a week, or two. This is a common occurrence. And on holidays, of which there are many in China, everything stops at all. When ordering goods on Aliexpress, your packages are protected. It is much more important for a successful purchase to spend more time choosing a lot and then only control the expiration date of the protection. Than to monitor the movement of the parcel 20 times a day.

And use services and programs to control the movement of parcels. They are now quite different.

P.S. from February 2018:

In the comments, you often ask what this or that parcel status means. Most often, the ambiguity of the meaning of the status is associated with the crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel and to understand what your non-standard status means now is possible only by understanding how the parcel moved earlier. Therefore, if you want to ask something about your package:

Write the track number of your parcel.

And we will ignore or delete comments like "What does status XXX" mean. Forgive me, but I'm tired of copying and pasting "Write a track, we'll see" into the void.

The online service for tracking mailings, the site will help you track the status and location of your parcel delivered by Russian Post.

The national postal operator of the Russian Federation "Russian Post" accepts, dispatches and delivers postal items on the territory of the Russian Federation and other states. In the offices of this national postal operator, the sending and receiving of both domestic and international parcels is processed. If the sending of parcels and postal items is made within Russia, then the parcel is assigned a unique 14-digit identifier number consisting of numbers, and for international sending, an identification number of 13 characters (numbers and letters of the Latin alphabet) is assigned.

Both numbers comply with the S10 standard of the Universal Postal Union and can be tracked by both the sender and the recipient of the mail.

Features of tracking numbers of Russian Post parcels

The track number of the Russian Post differs in the types of parcels and differs in their appearance.

Packages, registered letters and small parcels have a 14-digit number.
Parcels and parcels are tracked by a 13-digit code (4 letters and 9 numbers).

Decoding:

- The first 2 letters of the code are the type of shipment
- 9 digits - departure code
- The last 2 letters are the country of departure of the parcel
EMS parcels - track number starts with letter E

Tracking parcels by type of shipment ZA..HK, ZA..LV (Aliexpress)

Thanks to the cooperation of the Russian Post given type parcels from Aliexpress is distinguished by a simplified processing system, which allows you to make shipment even faster and cheaper. It should be noted that this type of delivery can only be tracked on the territory of the sender's country, when the parcel arrives at the territory, the shipment will no longer be tracked, but after the parcel arrives at the place of delivery of the recipient, a similar status will appear. The approximate delivery time is 25-30 days from the date of departure.

Tracking ZJ..HK (JOOM) packages, shipments and deliveries

Parcels with a number containing the letter ZJ at the beginning are parcels from the Joom online store, which also cooperates with the Russian Post. This type of delivery is budgetary, and is used mainly for the delivery of cheap goods and at the same time has limited tracking functionality. The fact is that Joom parcels, when tracked, can have one of only three statuses:

Package sent
The parcel arrived at the department
The parcel has been received by the addressee

That is, your parcel cannot be tracked at all stages of delivery, but important information, that the goods have been sent or have already arrived at the post office will be known.

Problems with tracking parcels of Russian Post?

Sometimes there are problems with tracking Russian Post parcels. Most often this happens for the following reasons:

Not enough time has passed since the sending of the parcel and the tracking number has not yet managed to get into the database, as not enough time has passed since the moment of sending. It is worth remembering that the period can be up to 7-10 days.
The sender provided an incorrect tracking number. In this case, you should once again clarify the number with the sender and copy it correctly into the tracking line on our website.

How to track a parcel of Russian Post?

Track the status and location of the parcel postal company"Russian Post" is extremely simple: for this you need to enter a unique tracking code of the parcel in the tracking line. After specifying the number, click on the "Track" button and find out the most current information about the status of your shipment by Russian Post.

If you need to save data on several shipments by Russian Post at once, then register in the personal account of the online parcel tracking service website, and track several shipments at once and receive accurate information on each parcel.

In order to determine in which post office your package is located, use our

Tracking postal parcels sent by Aliexpress sellers from China is not a very interesting business. And first of all, the lack of interest is explained by the incomprehensibility of the statuses of international items.

Let's see what is meant by incomprehensible inscriptions on sites for tracking IGO tracking codes (international postal items).

Parcel information received

Aliexpress sellers often register parcels using an electronic service. Therefore, the receipt of the tracking code in the order card does not indicate that the shipment is already at the postal carrier.

If the parcel has not yet arrived at the department of the logistics company, but at the same time it has already been issued by the sender in electronic form, the status during its tracking will indicate that "Information has been received" about it. Sometimes it can take up to 7 days from the moment of registering a parcel to its actual arrival at the post office in China.

You can find information about tracking numbers on our website.

Package accepted

Another option: "Reception".

As soon as the seller or courier delivers the parcel to the logistics service, fills in all the necessary documents, including the customs declaration, the status of the shipment changes to "Acceptance". For more information, you can find out about the time and place of reception in the country of the sender.

Left the point of receiving the parcel

So, everything is fine - the departure began its long journey to Russia.

On my way

Shipments are periodically registered at intermediate points - sorting centers. In such postal hubs, parcels can be reloaded from one mode of transport to another, in general, they are distributed along the optimal trunk routes. At such "checkpoints" the recipient can receive data that his order is still moving in the direction of Russia.

Arrival at MMPO

In MMPO (places of international postal exchange), the items undergo customs procedures, inspection and registration, they are prepared for export from the country of origin. It is here that the dispatch is formed (grouped in boxes or large bags postal items) intended for the MMPO of the recipient country.

Export

The "Export" status is assigned to shipments that have already been handed over to the carrier for delivery to the country of destination. When shipping goods from China, this status usually does not change for a long time during order tracking. The explanation is simple: for international shipments from China or Singapore, it is required to fill airplanes with a carrying capacity of 50 to 100 tons with mail.

There are other reasons for delays, for example, transit routes of flights, implying the presence of one or more intermediate points during the flight. In each of them there will be delays in the unloading / loading of parcels.

During the export process, the package will not be tracked.

It is believed that export takes 1-2 weeks, but it happens that the procedure takes up to 2 months. Although there is a recommendation, when this process is delayed, to apply for the search for the parcel. In the case of an order with Aliexpress, you need to ask the seller to deal with the situation. You will either be refunded or extended the Buyer's Protection Period in order to find the lost items.

Import

This status appears only when the item is registered by the postal operator at the MMPO in the country of destination, that is, at the place of international postal exchange already on the territory of Russia.

Boxes (bags) with many parcels from the transit section of the aviation department are sent to MMPO. About a day after arriving at the center, the containers are opened and all shipments are registered, which is displayed on sites for tracking tracking codes. By the way, who arrived in Russia international parcels in the centers are already expected - information about them arrives before arrival from the country of departure.

MMPO is located in Moscow, Vladivostok, Orenburg, St. Petersburg, Bryansk, Kaliningrad, Samara, Petrozavodsk and other cities. The choice of the city where the parcel will arrive depends on which flight was the best to send it from China, as well as on the degree of congestion of the MMPO.

Sometimes it seems more logical to send a parcel to Moscow for a Moscow recipient, but it is sent to Bryansk, and then transported by ground transport to the city of destination. And, perhaps, the order will reach the addressee faster, due to the periodically low throughput of the Moscow center.

Transferred to customs

After registration at MMPO, the parcels are transferred for clearance to the Federal Customs Service. Then they go through customs transit, which means packaging by type and transfer to a specific site. All shipments go through an X-ray machine, where the operator examines their contents. By the way, dogs also work at customs - they sniff every parcel for drugs or spice.

If at least some suspicions arise, the parcels are opened by the operator in the presence of a responsible person - a customs officer. Reasons for autopsy:

availability (although it is not clear how with the help of an X-ray you can see through that counterfeit products are in the package);
the assumption that there are goods for commercial use (for example, a batch of nail polishes);
suspicion that prohibited goods are being shipped (weapons, drugs, chemical substances, plant seeds, etc.).

If the parcel has been opened, then an inspection certificate will be attached to it. Two operators work with one customs officer. Customs performs its functions around the clock.

Detained by customs

One of the most unpleasant statuses.

Real people work at customs, not robots, so they carefully look at the information about the goods being sent. The low cost of an IGO appraisal, if there is a smartphone inside, will immediately lead to suspicions that the seller is trying to cheat customs. The same is true, if there is simply no information about the shipment, such packages are often opened at customs.

Customs officers know how to use the Internet, so they can manually check the real value of the goods, perhaps using the information on the IGO, in which store it was purchased.

Still very important point: it is checked whether shopping by the same person is not exceeded, so far, set at 1000 euros. The limit on the weight of the goods is also taken into account, it should not exceed 31 kg. If the limits are exceeded, then a customs receipt for payment of 30% of the value of the goods is attached to the parcel. You can receive a shipment at the Russian Post only after paying the customs fee.

All of the above explains why goods periodically hang at customs: FCS employees need time to unpack suspicious IGOs, check the real value and other procedures.

Issued by customs

After checking by the customs service, the items are sent to the Russian Post for further shipment to the recipient. Where exactly the IGO is at the moment can be found from the post office index, which is written next to the next status of the shipment.

From the moment of transfer to the postal service, you can roughly calculate the arrival time of the order, taking into account the average delivery time of items across the territory of Russia.

Arrived at the sorting center

Traveling in Russia, parcels pass through numerous sorting centers, where the optimal main routes are determined. Numerous shipments are sorted and sealed in large boxes to prevent damage and loss.

The speed of sending IGOs across the territory of the Russian Federation is due to many factors, including such as:

travel by land or air;
the frequency of flights towards the destination city;
the degree of loading of mail planes (if the loading limit is exceeded, then the departure is waiting for the next flight);
other.

There may be more than one sorting center on the route. After the IGO is registered at the regional sorting center, you can safely wait for the parcel for 1-2 days. And it is not necessary to wait for the notification in the mailbox. By presenting documents and a tracking number in the mail, you can ask to check if the shipment has arrived. In any case, there are slight delays on tracking sites, due, among other things, to the fact that local postal operators may delay the registration of newly arrived mail at the office.

Submission

Sometimes, in sorting centers, parcels are sent “to the wrong place”. Another option is that the Aliexpress seller confuses something when writing the recipient's address. The wrong index affects the most, and the name of the city, region, and the name of the addressee do not have much influence.

After the receipt of the IGO at the wrong address, the operators of the post offices draw up a coupon "Submission" and send mail to the addressee. This is not a big deal, but it greatly lengthens the travel time of the departures.

Came to the place of delivery

After the local post office employees register the IGO, they write out a notice, which the postman will take to mailbox to the addressee. The presence of this notice speeds up the process of receiving the parcel.

If there is no notification (for example, the recipient did not wait for the postman after seeing the status change on the tracking site), then the post office operator will print it again. You need to have documents and tracking code with you.

Parcel delivered

Another option: "Handing over to the addressee."

The parcel was issued to the recipient at the post office specified in the status.

You can track parcels either on or in, which is installed in the browser. Take advantage of a convenient tool that allows you to control the movement of your orders from the moment they are sent from China to the moment they are received.