23.08.2020

The dispatch status has left the country of departure. Arrived in the country of destination - what does it mean? Arrived in a transit country


Delivery to the addressee

Handing over to the recipient

Means the actual receipt of the mailing by the recipient indicated in the mailing.

Flew to destination country

The postal item will be handed over to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Departed from the airport


The next status will not be displayed immediately upon arrival at the airport of the country of destination, but after the postal item arrives and is accepted (unloaded, processed and scanned) by the postal service.
This may take 3 to 10 days.

The postal item departed from the airport of the country of origin and is being sent to the country of destination.

After the parcel leaves the territory of the sender's country and enters the country of destination, such items are re-marked with untraceable track codes and are no longer tracked.

When the parcel arrives at your Postal office You will receive a paper notice with which you need to come to the post office and receive the parcel.

Issued by customs

The customs clearance procedure has been completed, in the near future the postal item will be handed over to the mail of the country of destination for further delivery to the recipient's side.

Ready to ship

Ready to ship

Means that the postal item is packed, marked and will be sent as soon as possible.

Detained by customs

This operation means that the postal item was detained by the FCS employees for carrying out measures to determine the purpose of the postal item. Upon receipt of goods in international mail within a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in terms of such excess, it is necessary to pay customs duties and taxes using a uniform rate of 30% of the customs value of goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is absent or does not correspond to the actual ones, this significantly increases the time spent on processing the items, since it becomes necessary to conduct customs inspection and document its results.

Submission

The parcel was sent to the wrong index or address, found an error and redirected the parcel to the correct address.

Import international mail

The operation of receiving a shipment in the recipient's country.

All mail arriving on the territory of the Russian Federation from flights begins its journey in the aviation department of mail transportation (AOPP) - a special postal warehouse at the airport. Within 4-6 hours from the plane, the shipments arrive at the AOPP, the containers are registered, their integrity and weight are checked. Mail is registered in an electronic database. When registering, a barcode is scanned, data is entered about where the container is addressed (for example, MMPO "Moscow"), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of AOPP.

The next operation after export from the country of origin, which is reflected on the site when tracking the shipment, is import to the country of destination. The import information appears after the shipment is handed over by the carrier to the postal operator of the country of destination. Operation "Import" means that the shipment entered the territory of Russia and was registered. International shipments arrive in Russia through the International Postal Exchange (MMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. Choosing the city where exactly will go international departure depends on the country of the sender. The choice depends on the availability of regular flights and free carrying capacity in one direction or another.

Unsuccessful attempt of delivery

It is assigned if the postal operator reported that an attempt was made to deliver the item to the recipient, but for some reason the delivery did not take place. This status does not reflect a specific reason for non-delivery.

Options for further action:

  • New delivery attempt
  • The parcel will be deposited on demand or until the circumstances are clarified
  • Return to sender
What to do if this status is received:
  • It is necessary to contact the post office delivering the shipment and find out the reason for non-delivery.
  • It is necessary to independently contact the post office to receive the shipment without waiting for a notification.

Treatment

Processing at a waypoint

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

Processing at the sorting center

The Processing status in the sorting center is assigned during the delivery of the item through the intermediate sorting centers of the postal service. In sorting centers, mail is distributed along trunk routes. Parcels are reloaded from one transport to another, for further shipment to the recipient.

Processing completed

Generalized status, meaning the completion of the processing of the mail item before sending it to the recipient's side.

Awaiting delivery to the post office

Means that the postal item is packed, marked and will be sent as soon as possible.

Awaiting shipment

Means that the postal item is packed, marked and will be sent as soon as possible.

Awaiting quality control

Means that the package has not yet been completed and is in the seller's warehouse, awaiting content verification before shipment.

Shipment operation completed

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and goes to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure is completed, the postal item has been handed over to the post office of the country of destination for further shipment to the recipient.

Shipment from the seller's warehouse

The package has left the seller's warehouse and is moving towards the logistics company or the post office.

Cancellation of shipment

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to terminal

The package is sent to the postal terminal at the airport for loading on the plane and sending to the country of destination.

Shipment ready to ship

Means that the postal item is packed, marked and will be sent as soon as possible.

Sent by

Generalized status, meaning the sending of a postal item from an intermediate point towards the recipient.

Sent to Russia

The postal item will be handed over to the Russian Post for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Shipped to destination country

Mailing in the process of transferring to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Note!
The next status will not be displayed immediately, as soon as the parcel is in the country, but after the postal item is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the place of international postal exchange.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your package to the local post office.

Transferred for storage

Means the arrival of the item at the post office (OPS) of the recipient, and transfer to storage, until it is delivered to the recipient.

As soon as the shipment arrives at the department, employees issue a notice (notification) that the shipment is at the department. The notice is given to the postman for delivery. Delivery is carried out on the day the shipment arrives at the department or the next day (for example, if the shipment arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Transferred to customs

In the country of the sender

In the recipient country

Plane loading

Loading on the plane before departure to the country of destination.

Loading into transport

Preparation for shipment is complete

Means that the postal item is packed, marked and will be sent as soon as possible.

Preparing for shipment

Means that the postal item is packed, marked for further shipment.

Export preparation

Packaging, labeling, container loading and other procedures required for shipment to the country of destination.

Left the airport

In the country of the sender
The postal item departed from the airport of the country of origin and is being sent to the country of destination.
The next status will not be displayed immediately upon arrival at the airport of the country of destination, but after the postal item arrives and is accepted (unloaded, processed and scanned) by the postal service. This can take from 3 to 14 days.

In the recipient country
The postal item is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The postal item was sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Left the place of international exchange

The shipment left the place of international postal exchange and then goes to the sorting center. From the moment the shipment left MMPO, the delivery times for shipment within Russia begin to operate.

According to the information received from the Russian post office, the status "Left the place of international exchange" can last no more than 10 days. If after 10 days, the status has not changed - this is a violation of the delivery time, which can be reported to the Russian post office by phone 8 800 2005 888 (free call), and they begin to respond to this application.

Left the mail terminal

The postal item has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left the sorting center

The postal item left the sorting post center and is sent towards the recipient.

Left Sorting Center ShenZhen Yanwen

The postal item has left the sorting center of the logistics company Yanwen Logistics and is heading towards the recipient.

Left the country of transit

The postal item left the country of transit and is directed towards the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Left the transit country

The postal item left the sorting center in the transit (intermediate) country, was sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Received information about the mailing

Received information about the postal item in electronic form

Means that the seller has registered the postal item (track code) on the postal website ( courier service), but in fact, the mailing has not yet been sent postal service... As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to "Receiving" or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

The postal item is registered

Means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to "Receiving" or similar.

Arrived

Generalized status, meaning arrival at one of the intermediate points such as sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The package arrived at the airport for unloading, loading, processing and further shipment to its destination.

Arrived at the international sorting center

Came to the place of delivery

Means the arrival of the shipment at the recipient's post office (OPS), which must deliver the shipment to the recipient. As soon as the shipment arrives at the department, employees issue a notice (notification) that the shipment is at the department. The notice is given to the postman for delivery. Delivery is carried out on the day the shipment arrives at the department or the next day (for example, if the shipment arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Arrived at the place of international exchange

Means the arrival of a mail item at an intermediate post office for sorting, route selection and sending to the recipient.

Arrived at the post office

Means the arrival of the postal item at the recipient's post office, which must deliver the item to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

Means the arrival of a mail item at an intermediate post office for sorting, route selection and sending to the recipient.

Arrived At Sort Facility ShenZhen Yanwen

Means the arrival of the mail item at the intermediate sorting center of the logistics company Yanwen Logistics, for sorting, route selection and sending to the recipient's side.

Arrived at the sorting center of the destination country

The postal item has arrived at the sorting center of the country of destination for subsequent import / export operations.

Arrived in the destination country

The postal item has arrived in the country of destination at the place of international postal exchange for subsequent import / export operations.

Arrived in a transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further shipment to the recipient.

Arrived at the small package processing center

Means the arrival of the parcel at the postal distribution center, for sorting, route selection and sending to the recipient.

Arrived at the warehouse

Arrived at the carrier's warehouse

The parcel arrived at the warehouse for unloading, labeling, processing, loading and further shipment to its destination.

Arrived at the terminal

It means arrival at an intermediate terminal for unloading, loading, processing and further shipment to the destination.

Arrived on the territory of the Russian Federation

The postal item arrived on the territory of Russia for further import and sending to the recipient's side.

Reception

Reception

Means that the foreign sender (seller) brought your package to the local post office. At the same time, he filled in all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique mail ID- special barcode (Track number, Track code). It is in the check (or receipt) issued when the mail is received. Operation "Acceptance" shows the place, date and country of receipt of the shipment. After receiving the parcel, it moves on its way to the place of international exchange.

Reception at the customs service of the country of destination

The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Admission to customs

In the country of the sender
The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the recipient country
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Reception at customs

In the country of the sender
The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the recipient country
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

The parcel has arrived at one of the sorting centers and is being processed. After a while, the parcel will leave the sorting center for further shipment to the recipient.

Customs clearance

In the country of the sender
The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the recipient country
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Transportation of postal items from one sorting center to another, in the direction of the recipient. On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

Export (content check)

The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then you cannot track it (find out what exactly is happening to it), only at the import stage you will be able to see your shipment and monitor its further movement. Transit uses and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but did not receive the "Import" status, then the sender must contact the post office and submit an application for search.

Export, processing

Means the actual dispatch of the postal item to the country of destination.

The "Export" status includes the transfer of a parcel to a foreign carrier, which transports it by land or air transportation to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50-100 tons.
On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then you cannot track it (find out what exactly is happening to it), only at the import stage you will be able to see your shipment and monitor its further movement. Transit uses and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but did not receive the "Import" status, then the sender must contact the post office and submit an application for search.

Electronic registration of postal items

Means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to "Receiving" or similar.

The online service for tracking mailings, the site will help you track the status and location of your parcel delivered by Russian Post.

The national postal operator of the Russian Federation "Russian Post" accepts, dispatches and delivers postal items on the territory of the Russian Federation and other states. In the branches of this national postal operator, the sending and receiving of both domestic and international parcels... If the sending of parcels and postal items is made within Russia, then the parcel is assigned a unique 14-digit identifier number consisting of numbers, and for international shipment it is assigned an identification number of 13 characters (numbers and letters of the Latin alphabet).

Both numbers comply with the S10 standard of the Universal Postal Union and can be tracked by both the sender and the recipient of the mail.

Features of tracking numbers of Russian Post parcels

The track number of the Russian Post differs in the types of parcels and differs in their appearance.

  1. Packages, registered letters and small parcels have a 14-digit number.
  2. Parcels and parcels are tracked by a 13-digit code (4 letters and 9 numbers).

Decoding:

    • The first 2 letters of the code are the type of shipment
    • 9 digits - departure code
    • The last 2 letters are the country of origin of the parcel
  1. EMS parcels - track number starts with letter E

Tracking parcels by type of shipment ZA..HK, ZA..LV (Aliexpress)

Thanks to the cooperation of the Russian Post given type parcels from Aliexpress is distinguished by a simplified processing system, which allows you to make shipment even faster and cheaper. It should be noted that this type of delivery can only be tracked on the territory of the sender's country, when the parcel arrives at the territory, the shipment will no longer be tracked, but after the parcel arrives at the place of delivery of the recipient, a similar status will appear. The approximate delivery time is 25-30 days from the date of departure.

Tracking ZJ..HK (JOOM) packages, shipments and deliveries

Parcels with a number containing the letter ZJ at the beginning are parcels from the Joom online store, which also cooperates with the Russian Post. This type of delivery is budgetary, and is used mainly for the delivery of cheap goods and at the same time has limited tracking functionality. The fact is that Joom parcels, when tracked, can have one of only three statuses:

  • Package sent
  • The parcel arrived at the department
  • The parcel has been received by the addressee

That is, your parcel cannot be tracked at all stages of delivery, but important information, that the goods have been sent or have already arrived at the post office will be known.

Problems with tracking parcels of Russian Post?

Sometimes there are problems with tracking Russian Post parcels. Most often this happens for the following reasons:

  1. Not enough time has passed since the sending of the parcel and the tracking number has not yet managed to get into the database, as not enough time has passed since the moment of sending. It is worth remembering that the term can be up to 7-10 days.
  2. The sender provided an incorrect tracking number. In this case, you should once again clarify the number with the sender and copy it correctly into the tracking line on our website.

How to track a parcel of Russian Post?

Tracking the status and location of a parcel by the postal company "Russian Post" is extremely simple: for this you need to enter a unique parcel track code in the tracking line. After specifying the number, click on the "Track" button and find out the most current information about the status of your shipment by Russian Post.

If you need to save data on several shipments by Russian Post at once, then register in personal account online parcel tracking service website, and track several shipments at once and get accurate information on each parcel.

In order to determine in which post office your package is located, use our

After you have made an order for Aliexpress, the seller packs it and sends it to the post office or to a courier company. And in the tracking status of the track number, an inscription will appearCollection or Accept.This means that the post office has accepted your package. Moreover, the first record in the tracking system will be available no earlier than 6-10 days, since mail employees need time to register it and enter the data into the database.

Then the parcel will go to intermediate points, which will tell us about the status Opening (Arrived at transit point). Some parcels go through several intermediate points. This is normal and should not be scared. For transit points, there may be tracking records of when they entered and when they left. The parcel may "hang" in transit points up to 10-14 days pending further shipment.

Arrived at Sort Facility - the parcel arrived at the sorting point.

NULL- the parcel goes through intermediate points in China.

After the parcel has passed all the intermediate points, it may have a status Dispatching. At this stage, the parcel arrived at MMPO, where the shipment is processed and prepared for export. The timing depends on the workload of the customs. But the standard is about 3-10 days. Not less.

If the goods have successfully passed all customs procedures, then we see a status that pleases us. Departure from outward office of exchange (Export)... This means that the package has been sent to the country of destination. And it will take at least 10 days before the information appears in the database that the parcel has arrived in the country of destination. As soon as you saw this status, then after 5 days you can start tracking the parcel on the mail site of the recipient country.

As soon as the package arrives at the destination country, you will see the status Import ( Arrival at inward office of exchange). Average time between export and import: 2-3 weeks. If the terms are longer, this means that your parcel simply lies and waits for its turn.

After import, the goods are sent to customs, which we learn about from the statuses Reception at customs, Customs clearance ( Held by Customs). As soon as the parcel goes through all the necessary procedures, it will have a status Issue or Customs clearance processing complete ... And further tracking status Left MMPO ( Departure from inward office of exchange) .

After it arrives at the desired post office, you will see the status Came to the place of delivery... This means that you need to take your passport with you and pick up your package at the post office.

And the last entry that may be- Granted to the addressee... This means that the package has been received.

Have a question? Write it in the comments or contact the chat

The package has been added to the site
Means that the parcel does not yet have any status either from the mail of the sending country or from the mail of the recipient country.

Information about the parcel arrived electronically
The seller assigned a track number to the parcel and registered it on the mail website. But the parcel has not yet been delivered to the post office.
It may take from 2 to 14 days before it starts being tracked.

Received by mail
The package arrived at the post office, i.e. the seller brought it to the post office, there it was registered and sent to the recipient.

Transferred to customs
The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

Customs clearance completed, released by customs
If the parcel has passed the customs check successfully, then it will be sent to the country of destination.

Left mail (Export)
Operation "Export" means that the shipment has been handed over to the carrier. The delivery time from export to import is usually the longest and it can take quite a long time before the postal item arrives at the territory of the recipient country.
Reasons: transit routes of flights, gaining a certain weight for sending by cargo planes. For example, China and Singapore transport mail by cargo planes that can carry a weight of 50 to 100 tons. While the shipment is in export, neither the country of the sender nor the country of the recipient can track the shipment on the Internet.
Delivery times for international shipments between export and import are not established (not regulated by documents). The delivery route is determined by the country of origin of the shipment, depending on the existing agreements with air carriers and the availability of carrying capacity. During delivery, transit flights are used, which leads to an increase in transportation times and the time between export and import operations.

Import
The parcel is registered in the country of destination. The period of 30 days between export and import is normal.

Transferred to customs
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Detained by customs
This operation means that the postal item was detained by the FCS employees for carrying out measures to determine the purpose of the postal item. Upon receipt of goods in international mail within a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in terms of such excess, it is necessary to pay customs duties and taxes using a uniform rate of 30% of the customs value of goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is absent or does not correspond to the actual ones, this significantly increases the time spent on processing the items, since it becomes necessary to conduct customs inspection and document its results.

Customs clearance completed
This operation means that the customs have checked the shipment and returned it to the Russian Post. In many MMPOs, customs work around the clock: this is the only way to check the colossal volume of incoming mail from abroad in due time. Each customs officer is assisted by two postal operators.

Left MMPO (place of international postal exchange)
The shipment left the place of international postal exchange and then goes to the sorting center. From the moment the shipment left MMPO, the delivery times for shipments across Russia begin to operate, they depend on the type of shipment http://www.russianpost.ru/rp/servise/ru/home/postuslug/termsdelivery

Arrived at the sorting center / Left the sorting center
After leaving the IMPO, shipments through large sorting centers of postal services follow through the territory of the recipient country to their destination. In the sorting center, mail is distributed along the main routes of the country. The parcels are again sealed in containers and sent to the place of delivery, to the waiting recipient.

Arrived at the place of delivery
The shipment arrived at the recipient's post office (OPS). As soon as the shipment arrives at the department, employees issue a notice (notification) that the shipment is at the department. The notice is given to the postman for delivery. Delivery is carried out on the day the shipment arrives at the department or the next day (for example, if the shipment arrived at the department in the evening).

Dosyl. Submission.
Submission - the parcel was sent to the wrong index.
Dosyl - found an error and redirected the parcel to the correct address.

Handing over to the recipient

Means the actual receipt of the mailing by the recipient indicated in the mailing.

Flew to destination country

The postal item will be handed over to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Departed from the airport

The postal item departed from the airport of the country of origin and is being sent to the country of destination. The next status will not be displayed immediately upon arrival at the airport of the country of destination, but after the postal item arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take 3 to 10 days.

Departed from the airport (not further tracked)

The postal item departed from the airport of the country of origin and is being sent to the country of destination. After the parcel leaves the territory of the sender's country and enters the country of destination, such items are re-marked with untraceable track codes and are no longer tracked. When the parcel arrives at your post office, you will receive a paper notice, with which you must come to the post office and receive the parcel.

Issued by customs

The customs clearance procedure has been completed, in the near future the postal item will be handed over to the mail of the country of destination for further delivery to the recipient's side.

Ready to ship
Ready to ship

Means that the postal item is packed, marked and will be sent as soon as possible.

Detained by customs

This operation means that the postal item was detained by the FCS employees for carrying out measures to determine the purpose of the postal item. Upon receipt of goods in international mail within a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in terms of such excess, it is necessary to pay customs duties and taxes using a uniform rate of 30% of the customs value of goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is absent or does not correspond to the actual ones, this significantly increases the time spent on processing the items, since it becomes necessary to conduct customs inspection and document its results.

Submission

The parcel was sent to the wrong index or address, found an error and redirected the parcel to the correct address.

Import of international mail

The operation of receiving a shipment in the recipient's country. All mail arriving on the territory of the Russian Federation from flights begins its journey in the aviation department of mail transportation (AOPP) - a special postal warehouse at the airport. Within 4-6 hours from the plane, the shipments arrive at the AOPP, the containers are registered, their integrity and weight are checked. Mail is registered in an electronic database. When registering, a barcode is scanned, data is entered about where the container is addressed (for example, MMPO "Moscow"), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of AOPP. The next operation after export from the country of origin, which is reflected on the site when tracking the shipment, is import to the country of destination. The import information appears after the shipment is handed over by the carrier to the postal operator of the country of destination. Operation "Import" means that the shipment entered the territory of Russia and was registered. International shipments arrive in Russia through the International Postal Exchange (MMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of the city where exactly the international shipment will arrive depends on the country of the sender. The choice depends on the availability of regular flights and free carrying capacity in one direction or another.

Unsuccessful attempt of delivery

It is assigned if the postal operator reported that an attempt was made to deliver the item to the recipient, but for some reason the delivery did not take place. This status does not reflect a specific reason for non-delivery. Options for further actions: A new attempt at delivery The parcel will be deposited on demand or until the circumstances are clarified Return to the sender What to do if this status is received: You must contact the post office delivering the item and find out the reason for non-delivery. You must contact the post office yourself. post office for receiving the shipment without waiting for notification.

Treatment
Processing at a waypoint

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

Processing at the sorting center

The Processing status in the sorting center is assigned during the delivery of the item through the intermediate sorting centers of the postal service. In sorting centers, mail is distributed along trunk routes. Parcels are reloaded from one transport to another, for further shipment to the recipient.

Processing completed

Generalized status, meaning the completion of the processing of the mail item before sending it to the recipient's side.

Awaiting delivery to the post office

Means that the postal item is packed, marked and will be sent as soon as possible.

Awaiting shipment

Means that the postal item is packed, marked and will be sent as soon as possible.

Awaiting quality control

Means that the package has not yet been completed and is in the seller's warehouse, awaiting content verification before shipment.

Shipment operation completed

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is on its way to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure is completed, the postal item has been handed over to the post office of the country of destination for further shipment to the recipient.

Shipment from the seller's warehouse

The package has left the seller's warehouse and is moving towards the logistics company or the post office.

Cancellation of shipment

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to terminal

The package is sent to the postal terminal at the airport for loading on the plane and sending to the country of destination.

Shipment ready to ship

Means that the postal item is packed, marked and will be sent as soon as possible.

Sent by

Generalized status, meaning the sending of a postal item from an intermediate point towards the recipient.

Sent to Russia

The postal item will be handed over to the Russian Post for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Shipped to destination country

Mailing in the process of transferring to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations. Note! The next status will not be displayed immediately, as soon as the parcel is in the country, but after the postal item is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days, depending on the workload of the place of international postal exchange.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your package to the local post office.

Transferred for storage

Means the arrival of the item at the post office (OPS) of the recipient, and transfer to storage, until it is delivered to the recipient. As soon as the shipment arrives at the department, employees issue a notice (notification) that the shipment is at the department. The notice is given to the postman for delivery. Delivery is carried out on the day the shipment arrives at the department or the next day (for example, if the shipment arrived at the department in the evening). This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Transferred to customs
Plane loading

Loading on the plane before departure to the country of destination.

Loading into transport
Preparation for shipment is complete

Means that the postal item is packed, marked and will be sent as soon as possible.

Preparing for shipment

Means that the postal item is packed, marked for further shipment.

Export preparation

Packaging, labeling, container loading and other procedures required for shipment to the country of destination.

Left the airport

In the country of the sender The postal item departed from the airport of the country of the sender and is being sent to the country of destination. The next status will not be displayed immediately upon arrival at the airport of the country of destination, but after the postal item arrives and is accepted (unloaded, processed and scanned) by the postal service. This can take from 3 to 14 days. In the country of the recipient, the postal item is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The postal item was sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Left the place of international exchange

The shipment left the place of international postal exchange and then goes to the sorting center. From the moment the shipment left MMPO, the delivery times for shipment within Russia begin to operate. According to the information received from the Russian post office, the status "Left the place of international exchange" can last no more than 10 days. If after 10 days, the status has not changed - this is a violation of the delivery time, which can be reported to the Russian post office by phone 8 800 2005 888 (free call), and they begin to respond to this application.

Left the mail terminal

The postal item has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left the sorting center

The postal item has left the sorting postal center and is headed towards the recipient.

Left Sorting Center ShenZhen Yanwen

The postal item has left the sorting center of the logistics company Yanwen Logistics and is heading towards the recipient.

Left the transit country

The postal item left the sorting center in the transit (intermediate) country, was sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Received information about the mailing
Received information about the postal item in electronic form

Means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to "Receiving" or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

The postal item is registered

Means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to "Receiving" or similar.

Arrived

Generalized status, meaning arrival at one of the intermediate points, such as sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The package arrived at the airport for unloading, loading, processing and further shipment to its destination.

Arrived at the international sorting center
Came to the place of delivery

Means the arrival of the shipment at the recipient's post office (OPS), which must deliver the shipment to the recipient. As soon as the shipment arrives at the department, employees issue a notice (notification) that the shipment is at the department. The notice is given to the postman for delivery. Delivery is carried out on the day the shipment arrives at the department or the next day (for example, if the shipment arrived at the department in the evening). This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Arrived at the post office

Means the arrival of the postal item at the recipient's post office, which must deliver the item to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia
Arrived at the sorting center

Means the arrival of a mail item at an intermediate post office for sorting, route selection and sending to the recipient.

Arrived At Sort Facility ShenZhen Yanwen

Means the arrival of the mail item at the intermediate sorting center of the logistics company Yanwen Logistics, for sorting, route selection and sending to the recipient's side.

Arrived at the sorting center of the destination country

The postal item has arrived at the sorting center of the country of destination for subsequent import / export operations.

Arrived in the destination country

The postal item has arrived in the country of destination at the place of international postal exchange for subsequent import / export operations.

Arrived in a transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further shipment to the recipient.

Arrived at the small package processing center

Means the arrival of the parcel at the postal distribution center, for sorting, route selection and sending to the recipient.

Arrived at the warehouse

The parcel arrived at the warehouse for unloading, labeling, processing, loading and further shipment to its destination.

Arrived at the terminal

It means arrival at an intermediate terminal for unloading, loading, processing and further shipment to the destination.

Arrived on the territory of the Russian Federation

The postal item arrived on the territory of Russia for further import and sending to the recipient's side.

Reception
Reception

Means that the foreign sender (seller) brought your package to the local post office. At the same time, he filled in all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is in the check (or receipt) issued when the mail is received. Operation "Acceptance" shows the place, date and country of receipt of the shipment. After receiving the parcel, it moves on its way to the place of international exchange.

Reception at the customs service of the country of destination

The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Admission to customs

In the country of the sender, the postal item has been handed over to the customs service of the country of origin for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination. In the recipient country, Status means that the shipment was handed over to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Reception at customs

In the country of the sender The postal item has been handed over to the customs service of the country of origin for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination. In the recipient countryStatus means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Receiving from the sender

Means that the foreign sender (seller) brought your package to the local post office. At the same time, he filled in all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is in the check (or receipt) issued when the mail is received. Operation "Acceptance" shows the place, date and country of receipt of the shipment. After receiving the parcel, it moves on its way to the place of international exchange.

Accepted by the carrier

Means that the sender (seller) has transferred your order to the local carrier. At this time, the shipment is assigned a unique postal identifier - a special barcode (Track number, Track code). It is on the check (or receipt) issued when the shipment is accepted.

Sorting

The parcel has arrived at one of the sorting centers and is being processed. After a while, the parcel will leave the sorting center for further shipment to the recipient.

Customs clearance

In the country of the sender The postal item has been handed over to the customs service of the country of origin for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination. In the recipient countryStatus means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Package

Means that the parcel is packed, marked for further shipment.

Export
Export (content check)

The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

Export (packaging)

The postal item has been successfully screened, packed and ready to be shipped to the country of destination.

Export of international mail

It means the actual dispatch of the postal item to the country of destination. The "Export" status includes the transfer of the parcel to a foreign carrier, which transports it by land or air transportation to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China can be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days. is in the "Export" status, then you cannot track it (find out what exactly is happening to it), only at the import stage you can see your parcel and track its further movement. Transit uses and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but did not receive the "Import" status, then the sender must contact the post office and submit an application for search.

Export, processing

It means the actual dispatch of the postal item to the country of destination. The "Export" status includes the transfer of the parcel to a foreign carrier, which transports it by land or air transportation to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China can be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days. is in the "Export" status, then you cannot track it (find out what exactly is happening to it), only at the import stage you can see your parcel and track its further movement. Transit uses and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but did not receive the "Import" status, then the sender must contact the post office and submit an application for search.

Electronic registration of postal items

Means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to "Receiving" or similar.


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