23.08.2020

Arrived at destination country aliexpress which means. Tracking of “Wish Post. Seller check on Aliexpress


Many Russians place orders on the website of the AliExpress online trading platform. The product range available there is not only quite diverse, but also has very attractive price characteristics. With all the advantages of such purchases, they have one significant drawback - the purchased goods have to wait for weeks and months, and the process of tracking the status of the goods is no less exciting than the shopping itself. In this article I will talk about one of these statuses. "Arrived at destination country» , I will explain how it is translated into Russian, and also describe several related statuses of the location of the goods at this stage.

The logistics chain for the delivery of goods on AliExpress

As you know, the process of delivery of goods purchased on AliExpress begins after payment for the goods selected by the buyer. The seller books the goods, packs them, and after a few days (depending on the volume of the load) sends the goods using the Chinese postal system "China Mail" (China Post).


The goods themselves receive "Tracking number"- number by which the client can track the location of the goods on the way from the seller to the buyer

Depending on the country and destination, the goods go through many transit points, customs, post offices and other links in the logistics chain. In this case, there are situations when the goods get stuck at some point (or even at the initial stage of sending), therefore it is important to regularly track its location, and, if there is a significant delay in sending or delivery fraud, open a dispute with the seller for the return of the funds you spent ...

What is Arrived at destination country

Translated into Russian, the status of the item Arrived at destination country sounds like "The item has arrived in the destination country". In our case, this usually means that the goods have arrived in Russia, are awaiting customs clearance, and then will be moved to the distribution point from which they will go to Postal office at the buyer's place of residence.

At the same time, it can take a long time from arrival in the country of destination to receipt of the goods by mail (usually several weeks), therefore I would not recommend rejoicing in the arrival of the goods in Russia (there were cases when the goods arrived in Russia for a Russian buyer after passing through Russian customs went back to Finland to finally return to Russia from there).

Other similar statuses

After we figured out what it means arrived at destination country aliexpress, we will consider a few more related statuses of the delivery of your goods. Among such statuses, I would also note the following:

  • "Arrived to Russian Federation" - the goods arrived in Russia;
  • “Arrived at facility in destination country” - the goods arrived at the transshipment point in the country of destination;
  • “Arrived in the sorting center»- the goods have arrived at the sorting center;
  • "Awaiting customs clearance and delivery to post" - the goods are awaiting customs clearance and delivery to the post office;
  • “Receive at country of destination” - the goods were received in the country of destination;
  • "Shipment arrived at destination country" - the shipment has arrived in the country of destination.

You can read about other AliExpress statuses in special materials on our website (here, here, and here).

Very often people ask on the site what this or that parcel status means. And since they ask, then we need to figure it out.

Postal status and order status on Aliexpress are two different things!

This article will talk about about postal statuses we also have an article. These are two different things. The order status is tracked in your. And reflects information about the parcel within trading platform Aliexpress. And the status of the parcel is tracked in postal services (Russian Post, China Post, etc.). Don't be confused.

Not all orders can be tracked

Please note that not every package can be tracked while moving from the seller to you. This is only possible if she has a trackable track. But how to find out about this BEFORE ordering?

In the case of Aliexpress - open, then click on Delivery

And after clicking you will have a menu with information about the delivery methods. The last column will display information about the availability of the track (Delivery Information).

If this field indicates Not available, then your order will not have a track when choosing this delivery, the parcel will not be tracked and you will not be able to find out the current postal status of the parcel.

How to track a parcel with Aliexpress

If this is your first time tracking your package and your package from Aliexpress, then read our article. If your package is not tracked at all, then read on.

Please note that the article describes the most common statuses. In fact, there are many more of them, but other statuses of parcels are much less common. And yet, for some private courier companies, especially in China, the same statuses can be denoted by different words. If you have any status that is not described in this article - ask in the comments, let's try to figure it out. Be sure to indicate where you saw this status!

Parcel statuses in the country of departure (for example, in China)

While the parcel is in the country of departure, it can have the following statuses:

  • Acceptance (Collection, Acceptance) - the parcel was handed over to the post office. It should be borne in mind that the parcel does not immediately begin to be tracked by the track number that the seller gave you. It takes some time to process the parcel entering the database. Usually the track starts being tracked within 10 days.
  • Opening (The parcel arrived at the transit point) ... Usually, the postal code of the transit point is also written next to this status. There can be many such statuses. Moreover, their order is not always correct. Probably the operators of the transit points do not immediately fill in the data. Therefore, one should not be surprised at the status of Opening after the Export.
  • Arrival at MMPO (Dispatching, Processing) ... In this status, the package is being prepared for export and shipment to the country of destination. For some shipping companies in China, this is the last status to be tracked.
  • Export ( Departure from outward office of exchange, Total Export) - means that the parcel has passed all the necessary procedures and has been sent to the country of destination.

After the last status, it may take a long time for the parcel to be tracked in the destination country. If the parcel was sent without an international track, then it may stop being tracked altogether.

Parcel statuses in the country of destination (for example, RF)

  • Import (Import) - the parcel arrived in the country of destination. It is drawn up for transfer to customs.
  • Admission to customs - transfer to customs for registration.
  • Customs clearance. Customs release - the parcel has passed all the necessary customs clearance and is being prepared for release from MMPO
  • Left the place of international exchange MMPO - the parcel left customs and was handed over to the post office for further shipment.
  • Left the sorting center - the package has been sorted and sent to its destination.
  • Came to the place of delivery - the parcel arrived at the post office. In principle, you can already receive it. Or wait for a notification.
  • Delivery to the addressee (Product Delivered) - the parcel has ALREADY been delivered to the recipient.

Please note that in the interface for tracking the parcel at the Russian Post, on import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it may be seen that parcel goes not to your post office. If the parcel has changed several statuses, and the index is still not correct, then you should start to worry.

Unpleasant parcel statuses

The package statuses described above are pretty standard. They mean that the package is on its way. Sometimes a parcel can get stuck on statuses, sometimes miss some, but, in most cases, everything is fine. However, there are statuses that unambiguously mean problems:

  • Return. Other circumstances - means that there is something wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. It's best to start with hotline mail of Russia 8-800-2005-888. After finding out the reasons and finding the culprit, you can think about what to do next.
  • Return. Return customs - similar to the previous point. Usually means that the address is not legible.
  • Unsuccessful attempt of delivery - usually accompanied by a clarification of the reasons for the failure. Inaccurate address, Incomplete address, Addressee dropped out, etc. In this situation, the main thing is to have time to reach the post office before the storage time of the parcel has expired - this is 30 days. Also check if the parcel arrived at the post office at all. Well, sometimes in the mail such statuses are put in general from the lantern. But it's worth controlling.
  • Return. Expired shelf life - obviously, you forgot to receive the package on time and returned it.
  • Dosyl. Submission - the parcel arrived at the wrong post office and was redirected. That is, the parcel travels on. That is, this is not a problem, but you need to control the situation.

What do the letters at the end of the status mean (PEK, CAN, etc.)

These letters are often seen when tracking the status of a parcel on China Air Post. They mean the IATA designations of the airports in which the parcel was registered. Their designations can be seen either on any service for purchasing air tickets (SkyScanner for example;)).

What does the NULL status mean (NULL, PEK)

This status is visible when tracking the status of the parcel in China Post. These are just the internal statuses of China post that they did not translate into English. Therefore, where there should be a translation, it is not, and instead of it NULL. If you can't stand to find out what this status is - switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with Google translator. However, this method does not always work. Sometimes in Chinese version some statuses simply do not exist.

NULL, PEK means the package was at Beijing Airport. What she was doing there can be found in the Chinese version of China Air Post.

What does item arrived at OE in tne destination country mean?

OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means that the parcel has arrived at customs and is undergoing customs clearance.

The track (parcel status) has stopped changing, the parcel is not being tracked

Very often, anxious buyers start to worry when the status of the package suddenly stops changing. This often happens after export. It seems that quite recently the parcel was moving briskly across China, changing statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like, the parcel stops moving ..

If you find out your situation, then we have analyzed this situation in detail in the article. In short, there are two options:

  • If your track is international and successfully tracked on the official website of your state post(Russian Post, UkrPoshta, Belpochta) and from the moment last update status has passed more than 2-3 weeks, then well - your fears are not without foundation.
  • If your track has never been tracked on the mail site. The status of the parcel you filmed in personal account Aliexpress or some specialized track verification site, or the track format is generally clearly different from the international one (the correct international one is something like this RR123456789CN). Then such a track often changes during export, if the parcel is transferred to your state mail. That is, in your country, such a parcel travels under a different track (which you do not know, and, as a rule, you cannot find out). Well, the old track remains in its last status. That is, there is nothing to worry about at all. This situation is a variant of the norm.

But be that as it may. Whether your package is tracked from Aliexpress or not, the main thing that you should do is control the protection period and extend it if necessary or open a dispute.

Seller check on Aliexpress

Most of the problems with orders on Aliexpress can be avoided by carefully choosing a seller on Aliexpress BEFORE buying. This is not difficult and you can figure it out. But if time is expensive and there is no time to sort it out, then use our service.

Finally

I have repeatedly written a personal opinion that when ordering goods from China, you need to be patient. Don't worry if the parcel doesn't change its status for three days, a week, or two. This is a common occurrence. And on holidays, of which there are many in China, everything stops at all. When ordering goods on Aliexpress, your packages are protected. It is much more important for a successful purchase to spend more time choosing a lot and then only control the expiration date of the protection. Than to monitor the movement of the parcel 20 times a day.

And use services and programs to control the movement of parcels. They are now quite different.

P.S. from February 2018:

In the comments, you often ask what this or that parcel status means. Most often, the ambiguity of the meaning of the status is associated with the crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel and to understand what your non-standard status means now is possible only by understanding how the parcel moved earlier. Therefore, if you want to ask something about your package:

Write the track number of your parcel.

And we will ignore or delete comments like "What does status XXX" mean. Forgive me, but I'm tired of copying and pasting "Write a track, we'll see" into the void.

Singapore mail status "ARRIVAL AT DESTINATION POST" translates as "Arrived at the mail of the recipient country." This means that the shipment has arrived in the country of destination and there will be an export-import stage and customs clearance ahead. This is the longest part of the journey. Ideally, parcels go through it in 1-2 weeks. But, sometimes, a rather long period of time can pass, and the status of ARRIVAL AT DESTINATION POST does not change in any way.

What if your parcel is stuck with ARRIVAL AT DESTINATION POST status? When should you start worrying? How long can a parcel hang with this status?

The parcel stuck with the ARRIVAL AT DESTINATION POST status.

At the stage of export-import, you cannot influence its speed in any way. In the worst case, parcels can hang for 1-2 months. But at the Singapore Post it is very rare to lose parcels, therefore, even if your shipment is stuck somewhere, it will most likely continue to move after some time. Sometimes it is very long.

If the ARRIVAL AT DESTINATION POST status does not change for 1-4 weeks, then it's too early to worry. If the status hangs for more than a month, then you can write to the seller for reassurance, ask him to see what happened to the parcel. But, most likely, the seller will answer that your order is on the way and ask you to wait.

All that remains is to keep track of the timer and wait for the package to go through all the necessary procedures. If you do not receive your shipment, you will need to open a dispute 2-3 days before the delivery deadline.

Hello everyone. Have you ordered a parcel at some auction abroad and are now waiting for it? You wait, see the status, look, and then bam .. it says Arrive at destination country, waiting for customs clearance .. and what is it ..

In general, I began to look for information, but there is almost no information on the Internet. Therefore, I used my hidden technologies and what I managed to find out. This status means something like arrival in the destination country, and customs clearance is now expected.

By the way, on one site it is written that this status is like the customs does not give the go-ahead:


To be honest, I think this is an incorrect statement ...

Okay guys, let's translate the status Arrive at destination country, waiting for customs clearance into Russian, how can I do it? With the help of a Google translator. So, I went to translate.google.com and entered the status name there:


And this is what the translator gave me in the end:


My thought is that it really is, that is, the parcel has already arrived in the country of destination, now it only remains to be processed by the customs.

Delivery to the addressee

Handing over to the recipient

Means the actual receipt of the mailing by the recipient indicated in the mailing.

Flew to destination country

The postal item will be handed over to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Departed from the airport


The next status will not be displayed immediately upon arrival at the airport of the country of destination, but after mailing will arrive and will be accepted (unloaded, processed and scanned) by the postal service.
This may take 3 to 10 days.

The postal item departed from the airport of the country of origin, and is being sent to the country of destination.

After the parcel leaves the territory of the country of the sender and arrives in the country of destination, such items are re-marked with untraceable track codes and are no longer tracked.

When the parcel arrives at your post office, you will receive a paper notice, with which you must come to the post office and receive the parcel.

Issued by customs

The customs clearance procedure has been completed, in the near future the postal item will be handed over to the mail of the country of destination for further delivery to the recipient's side.

Ready to ship

Ready to ship

Means that the postal item is packed, labeled and will be sent as soon as possible.

Detained by customs

This operation means that the postal item was detained by the FCS employees for carrying out measures to determine the purpose of the postal item. Upon receipt of goods in international mail within a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in terms of such excess, it is necessary to pay customs duties and taxes using a uniform rate of 30% of the customs value of goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is absent or does not correspond to the actual ones, this significantly increases the time spent on processing the items, since it becomes necessary to conduct customs inspection and document its results.

Submission

The parcel was sent to the wrong index or address, found an error and redirected the parcel to the correct address.

Import of international mail

The operation of receiving a shipment in the recipient's country.

All mail arriving on the territory of the Russian Federation from flights begins its journey in the aviation department of mail transportation (AOPP) - a special postal warehouse at the airport. Within 4-6 hours from the plane, the shipments arrive at the AOPP, the containers are registered, their integrity and weight are checked. Mail is registered in an electronic database. When registering, a barcode is scanned, data is entered about where the container is addressed (for example, MMPO "Moscow"), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of AOPP.

The next operation after export from the country of origin, which is reflected on the site when tracking the shipment, is import to the country of destination. The import information appears after the shipment is handed over by the carrier to the postal operator of the country of destination. Operation "Import" means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the International Postal Exchange (MMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. Choosing the city where exactly will go international departure depends on the country of the sender. The choice depends on the availability of regular flights and free carrying capacity in one direction or another.

Unsuccessful attempt of delivery

It is assigned if the postal operator reported that an attempt was made to deliver the item to the recipient, but for some reason the delivery did not take place. This status does not reflect a specific reason for non-delivery.

Options for further action:

  • New delivery attempt
  • The parcel will be deposited on demand or until the circumstances are clarified
  • Return to sender
What to do if this status is received:
  • It is necessary to contact the post office delivering the shipment and find out the reason for non-delivery.
  • It is necessary to independently contact the post office to receive the shipment without waiting for a notification.

Treatment

Processing at a waypoint

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

Processing at the sorting center

The Processing status in the sorting center is assigned during the delivery of the item through the intermediate sorting centers of the postal service. In sorting centers, mail is distributed along trunk routes. Parcels are reloaded from one transport to another, for further shipment to the recipient.

Processing completed

Generalized status, meaning the completion of the processing of a mail item before sending it to the recipient's side.

Awaiting delivery to the post office

Means that the postal item is packed, labeled and will be sent as soon as possible.

Awaiting shipment

Means that the postal item is packed, labeled and will be sent as soon as possible.

Awaiting quality control

Means that the package has not yet been completed and is in the seller's warehouse, awaiting content verification before shipment.

Shipment operation completed

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is on its way to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure is completed, the postal item has been handed over to the post office of the country of destination for further shipment to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller's warehouse and is moving towards the logistics company or the post office.

Cancellation of shipment

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to terminal

The package is sent to the postal terminal at the airport for loading on the plane and sending to the country of destination.

Shipment ready to ship

Means that the postal item is packed, labeled and will be sent as soon as possible.

Sent by

Generalized status, meaning the sending of a postal item from an intermediate point towards the recipient.

Sent to Russia

The postal item will be handed over to the Russian Post for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Shipped to destination country

Mailing in the process of transferring to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Note!
The next status will not be displayed immediately, as soon as the parcel is in the country, but after the postal item is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the place of international postal exchange.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your package to the local post office.

Transferred for storage

Means the arrival of the item at the post office (OPS) of the recipient, and transfer to storage, until it is delivered to the recipient.

As soon as the shipment arrives at the department, employees issue a notice (notification) that the shipment is at the department. The notice is given to the postman for delivery. Delivery is carried out on the day the shipment arrives at the department or the next day (for example, if the shipment arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Transferred to customs

In the country of the sender

In the recipient country

Plane loading

Loading on the plane before departure to the country of destination.

Loading into transport

Preparation for shipment is complete

Means that the postal item is packed, labeled and will be sent as soon as possible.

Preparing for shipment

Means that the postal item is packed, marked for further shipment.

Export preparation

Packaging, labeling, container loading and other procedures required for shipment to the country of destination.

Left the airport

In the country of the sender
The postal item departed from the airport of the country of origin, and is being sent to the country of destination.
The next status will not be displayed immediately upon arrival at the airport of the country of destination, but after the postal item arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.

In the recipient country
The postal item is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The postal item was sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Left the place of international exchange

The shipment left the place of international postal exchange and then goes to the sorting center. From the moment the shipment left MMPO, the delivery time for shipment within Russia begins to operate.

According to the information received from the Russian post office, the status "Left the place of international exchange" can last no more than 10 days. If after 10 days, the status has not changed - this is a violation of the delivery time, which can be reported to the Russian post office by phone 8 800 2005 888 (free call), and they begin to respond to this application.

Left the mail terminal

The postal item has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left the sorting center

The postal item left the sorting post center and is sent towards the recipient.

Left Sorting Center ShenZhen Yanwen

The postal item has left the sorting center of the logistics company Yanwen Logistics and is heading towards the recipient.

Left the country of transit

The postal item left the country of transit and is directed towards the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Left transit country

The postal item left the sorting center in the transit (intermediate) country, was sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Received information about the mailing

Received information about the postal item in electronic form

Means that the seller has registered the postal item (track code) on the postal website ( courier service), but in fact, the mailing has not yet been sent postal service... As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to "Receiving" or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

The postal item is registered

Means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to "Receiving" or similar.

Arrived

Generalized status, meaning arrival at one of the intermediate points such as sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The package arrived at the airport for unloading, loading, processing and further shipment to its destination.

Arrived at the international sorting center

Came to the place of delivery

Means the arrival of the shipment at the recipient's post office (OPS), which must deliver the shipment to the recipient. As soon as the shipment arrives at the department, employees issue a notice (notification) that the shipment is at the department. The notice is given to the postman for delivery. Delivery is carried out on the day the shipment arrives at the department or the next day (for example, if the shipment arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Arrived at the place of international exchange

Means the arrival of a mail item at an intermediate post office for sorting, route selection and sending to the recipient.

Arrived at the post office

Means the arrival of the postal item at the recipient's post office, which must deliver the item to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

Means the arrival of a mail item at an intermediate post office for sorting, route selection and sending to the recipient.

Arrived At Sort Facility ShenZhen Yanwen

Means the arrival of the mail item at the intermediate sorting center of the logistics company Yanwen Logistics, for sorting, route selection and sending to the recipient's side.

Arrived at the sorting center of the destination country

The mail has arrived at the sorting center of the country of destination for subsequent import / export operations.

Arrived in the destination country

The postal item has arrived in the country of destination at the place of international postal exchange for subsequent import / export operations.

Arrived in a transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further shipment to the recipient.

Arrived at the small package processing center

Means the arrival of the parcel at the mail distribution center, for sorting, route selection and sending to the recipient.

Arrived at the warehouse

Arrived at the carrier's warehouse

The parcel arrived at the warehouse for unloading, labeling, processing, loading and further shipment to its destination.

Arrived at the terminal

It means arrival at an intermediate terminal for unloading, loading, processing and further shipment to the destination.

Arrived on the territory of the Russian Federation

The postal item arrived on the territory of Russia for further import and sending to the recipient's side.

Reception

Reception

Means that the foreign sender (seller) brought your package to the local post office. At the same time, he filled in all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique mail ID- special barcode (Track number, Track code). It is in the check (or receipt) issued when the mail is received. Operation "Acceptance" shows the place, date and country of receipt of the shipment. After receiving the parcel, it moves on its way to the place of international exchange.

Reception at the customs service of the country of destination

The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control can be a violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Admission to customs

In the country of the sender
The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the recipient country
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with merchandise attachments undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control can be a violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Admission to customs

In the country of the sender
The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the recipient country
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control can be a violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

The parcel has arrived at one of the sorting centers and is being processed. After a while, the parcel will leave the sorting center for further shipment to the recipient.

Customs clearance

In the country of the sender
The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the recipient country
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control can be a violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Transportation of postal items from one sorting center to another, in the direction of the recipient. On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

Export (content check)

The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then you cannot track it (find out what exactly is happening to it), only at the import stage you will be able to see your shipment and monitor its further movement. Transit use and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but did not receive the "Import" status, then the sender must contact the post office and submit an application for search.

Export, processing

Means the actual dispatch of the postal item to the country of destination.

The "Export" status includes the transfer of a parcel to a foreign carrier, which transports it by land or air transportation to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50-100 tons.
On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then you cannot track it (find out what exactly is happening to it), only at the import stage you will be able to see your shipment and monitor its further movement. Transit use and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but did not receive the "Import" status, then the sender must contact the post office and submit an application for search.

Electronic registration of postal items

Means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to "Receiving" or similar.


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