What to do if iPhone is frozen on apple

The situation when the iPhone freezes and does not reboot is familiar to many smartphone owners. Software errors happen when incorrect work applications and conflicts between programs. As a result, the phone starts to hang spontaneously, glitch, the power-on function disappears, it turns out to be inoperative.

Usually, when the device freezes iOS version do not turn off or reboot. Most often, the earlier ones hang. iPhone models(4.5). Modern iPhones of the sixth and seventh models start to fail much less often.

Reasons for spontaneous shutdown of the device

If the iPhone freezes and does not reboot, some reason contributed to this. Most often, problems with Apple technology arise due to the following reasons:

due to mechanical damage
software errors, configuration failures
contact with liquids
factory marriage

Under the influence of such negative factors, the iPhone may not turn on, hang, glitch, it may not have the function to turn off the device, the Device, Home, Power buttons may not work. In this case, you need to do a hard reset to turn off the phone.

Malfunction symptoms

There are several ways to restart your iPhone, depending on how disrupted normal operation is. Signs of a freezing device with an apple logo include:

IPhone does not work for more than 1 minute
I can't turn on the device
pressing the (Device, Home, Power) button gives no results
the device cannot be turned off

As practice shows, most software errors can be eliminated on their own, only some of them require professional intervention.

Self-service recovery methods for iOS devices

As a rule, if the iPhone starts to freeze and glitch, the owners try to restart the smartphone. But standard way rebooting (pressing the Lock / Power button) does not always give results. When the iPhone is frozen, it does not perform functions or commands, no matter how long the button is held down.

In this case, you need to apply a hard reboot. This reboot method allows you to turn on the device even if your phone is experiencing system errors... To get the phone out of the frozen state, you need to simultaneously press the Home button and the Power button. You should hold down the buttons until the Apple logo appears on the iPhone screen. A hard restart puts the smartphone into recovery mode and it should automatically turn on.

There is another way to hard reboot. In order to restart the iPhone and put it into normal operation, you must simultaneously press the Lock button and the Shutdown button. Wait for the iPhone to turn off. After turning off, you should pause for a few minutes and press the Power button. By pressing this button, you will see the Apple logo, which will indicate that the hard reset worked and your phone started up normally.

It should be noted that Home button and the Power button in the iOS version is responsible for more than just starting recovery mode. With their help, you can take a screenshot of the screen. But you need to hold down the Home key and the shutdown button no longer than 1 second, otherwise it will work restart iPhone... If, after pressing the button, the smartphone does not start to respond and turn on, you need to contact a specialist.

Benefits of qualified assistance

If you have tried all the reboot methods (pressing the Power button and the Home key), and you failed to turn on the iPhone, contact the professional masters. Experienced specialists will fix software bugs on smartphones of the iOS version, adjust settings and return a fully working iPhone to you.

Is your iPhone frozen and you don't know what to do? You press all the buttons, slide your finger across the screen, but nothing happens? This article is devoted to the question of how to "revive" your iPhone, determine the reason why freezes occur and prevent them in the future.

However, before starting, I would like to note that the reason why the iPhone freezes can be different and unique in each case. The malfunction can be caused by software malfunction or physical damage and, you guessed it, they are solved in different ways. So what to do if your iPhone is frozen?

The reasons why the iPhone can freeze are different (in fact, we talked about this at the beginning). The malfunction may be caused by problems with software or a malfunction of the device itself.

In most cases, the smartphone is malfunctioning due to software problems. As a rule, fixing this error is not resource intensive and takes very little time. You do not have to carry your device for repairs, because all this can be done without leaving your home.

In the case of a physical malfunction, things are much worse. We do not recommend that you carry out your own repair of the gadget without having certain skills and equipment for conducting preliminary tests. The safest and fastest option would be to contact Apple technical support, but there is also a minus - the price of repairs bites.

Bring your iPhone back to life with a hard reset

As a rule, you can "revive" the iPhone using a hard reset, which is what most articles advise. However, a hard reset is an emergency measure, not a solution. If the iPhone freezes due to a mechanical failure, then a hard reset may not work at all. Be that as it may, if we're going to fix your iPhone, then a hard reset is the first thing you need to do.

How to hard reset an iPhone

As everyone already knows, over time and the release of new smartphones from Apple, the company has constantly changed the way it hard reboots the smartphone. It started with the release of the iPhone 7 and continued after the release of the iPhone 8 and X. For more information on how to restart any version of the iPhone, check out the article: or look at the screenshot attached below.

After turning on the phone, everything should work, but we strongly recommend that you read the article to the end so that you can find out why freezes occur and prevent them from occurring. If a hard restart does not help and the phone freezes immediately after turning it on, then go to step 4.

Save iPhone data by making a backup

If your iPhone has restarted and is working, then we recommend using the backup data option. The phone freeze is not just a drop in the speed of its work, but an indication of a serious problem with the software. This is why it is a good idea to back up your data, especially if you are not sure when your phone will freeze next time. This will not fix the problem, but it will prevent data loss.

There are two ways to make a backup. The first is carried out using iTunes via a PC, the second using iCloud and is performed with iPhone help... Both methods do not make much difference, since at the end you get the same result, but there are minor differences, which we will talk about below.

How to back up using iTunes

In our opinion, this method is suitable if you do not have the opportunity to use backup iCloud and the smartphone are on the brink of life and death. Why? In fact, it makes no difference which method to use, but copying via a PC is safer due to the fact that you do not interact in any way and do not load the iPhone. Otherwise, it's a matter of taste.

1. Connect iPhone to PC using Lightning cable.

2. Go to the device control menu by clicking on the icon with the smartphone image.

3. Scroll down to the "Backups" item, choosing where you want to save the copy - on a PC or in iCloud.

4. Click Create A Copy Now.

5. Also, iTunes will offer to transfer all applications available on the smartphone to its library. If you confirm this action, the copying process will take a little longer, but in the future you will not have to restore all third-party programs.

6. Wait until the completion, you will see that in the field "Latest copies" are the current date and time - it means that the backup has been successfully completed.

How to back up using iCloud

In our opinion, creating an iCloud backup is easier. You do not need a second device in the form of a PC and, as a result, the need for a Lightning cable, but you will need an Internet connection (it does not matter whether it is WiFi or 3G / 4G).

1. Open "Settings" and find the section "iCloud", go to it (Before doing this, make sure there is enough space in iCloud).

2. Move the toggle switch to the "ON" position, opposite each application, the data of which you need.

3. Go to the "Backup" section.

4. Move the toggle switch to the "ON" position, opposite the function "Backup to iCloud", confirming your actions.

5. Click "Create Backup" and wait for the process to complete.

Check if the app is the source of the iPhone freeze

If your iPhone freezes, it is a sign that some service or application is not working properly. Services is a program that runs in the background and optimizes the performance of your device. For example, CoreTime is a service that keeps track of the correct date and time on your device. To successfully solve this problem, answer the following questions:

Have you used any apps before your iPhone froze?

Does your phone freeze every time you use this app?

Have you recently installed new apps?

Have you changed your iPhone's settings?

The solution to the problem is obvious. If the phone starts to freeze after installing a new application from App Store then uninstall this app.

What to do if your iPhone freezes when opening built-in Mail, Safari or other apps that you can't uninstall?

In this case, go to Settings and then find required application... Check if the settings are correct. For example, if a freeze occurs while the Mail application is running, then make sure the username and password are correct for account... If Safari freezes, try going into Settings and selecting “Clear All History and Website Data”. Usually, solving this problem requires some discernment.

Diagnosing memory usage

In many cases, the reason for your iPhone freezing isn't obvious. Open the memory statistics menu: Settings → Privacy → Analytics → Analytics Data. You will see a list of applications and services, both familiar and completely unknown to you.

Just getting on the list does not mean that any application is problematic. However, if you observe that a certain application is constantly on this list, and especially if it was in the list before the last hang, then there is a possibility that the problem lies in this particular application.

Reset all settings

Resetting all settings is applied in case you were unable to identify the application that is causing the phone to freeze. Resetting all settings returns your iPhone to factory settings, but it does not erase data.

You will have to re-enter your Wi-Fi password and set your app preferences, but a factory reset can indeed decide freezing problem, and it is much easier to complete than to erase data and restore it from the archive. To reset, follow the link: "Settings" → "General" → "Reset" → "Reset all settings" (Settings → General → Reset → Reset All Settings).

A more radical measure to fix the problem with freezing - reset iPhone to factory settings

If a hard restart did not help, or you tried the methods described above, but the iPhone continues to freeze, then it's time to move on to decisive action - restoring the smartphone to factory settings.

How to Factory Reset iPhone Using iTunes

1. Connect your phone to your computer and open iTunes. If your phone is not recognized by iTunes, then try performing a hard reset while your phone is connected to your computer.

2. Select the connected device as soon as it appears in iTunes (to do this, see the device in DFU mode).

3. In the "Overview" tab, click the "Repair [device]" button.

4. Click "Restore" again to confirm.

5. After restoring factory settings, the device will restart. Now you can set it up as new.

How to factory reset iPhone without resorting to a third-party device

1. First, go to "Settings", section "General".

2. Scroll down the page until you come across the "Reset" subsection.

Reset all settings. When using this function, all personal information (photos, videos, documents, contacts, books, etc.) stored on the smartphone will remain in place. Application settings will be rolled back to factory settings.

Erase settings and content. This method is ideal when selling a smartphone or if errors occur regularly with the OS. It erases all settings cleanly, returning the iPhone to the basic settings.

Reset network settings. The choice of this function can help when changing the SIM card, malfunctioning WiFi. Personal data will not be affected, but you will have to re-enter passwords from WiFi networks.

4. Choose the second option (Erase settings and content) and confirm our actions.

A factory reset is a last resort as iPhone recovery will delete all your data. If you have previously saved them to Cloud or iTunes, then you can restore data after reboot. Otherwise, they may be irretrievably lost.

Resurrecting iPhone with ReiBoot

How often have you encountered a problem when the iPhone does not just slow down, but freezes on the loading screen or does not turn on at all? If you encounter this problem, then the ReiBoot utility will ideal solution, which will solve all problems in 1-2 clicks.

All the same symptoms can appear when the smartphone falls from a large (sometimes small) height.

In this case, the most optimal solution will contact service center the store where you bought your smartphone or use official support Apple. It will take some time and will most likely cost a pretty penny. However, this option is the safest, I guarantee the correct operation of the device in the future.

Not everyone can successfully download and install iOS 12 on their iPhone and iPad. Some users have encountered issues during the update process. The most common problem is the iPhone is frozen on an apple, and will not recover normally after iOS updates 12. Don't worry about it, still not so bad. Here are 3 ways you can fix to fix iPhone stuck on Apple logo without data loss when upgrading to new system.

How to Get iPhone / iPad Out of Recovery Mode

Method 1. Force restart the device

The iPhone does not load - it hangs on the apple. The easiest way to develop iOS 12 stuck on the Apple logo is to reboot your device, although a little trick won't significantly fix this problem most of the time. Anyway, there is no harm in force restarting your iPhone.

On iPhone X or iPhone 8/8 Plus:

1. Press and quickly release the volume up button.

2. Press and quickly release the volume down button.

3. Press and hold the side button until the Apple logo appears.

On iPhone 7/7 Plus: You need to hold down the Power button and the Volume down button for about 10 seconds. You can release the buttons when the Apple logo appears on the smartphone screen.

On iPhone 6 and earlier, iPad or iPod touch: Press the two buttons at the same time - Home (round below the screen) + Power (on and off).

Without releasing them, wait until the iPhone or iPad turns off.

Method 2. Restore iPhone via iTunes

If you've backed up previously or just don't mind losing iPhone files, you can restore your iPhone via iTunes. How to put an iPhone into recovery mode.

Step 1: Connect your device with USB cable to your computer and open itunes (in case it doesn't open automatically when connected). Click "Restore iPhone ...", "Restore iPad ..." or "Restore iPod touch ..."

Note. If iTunes doesn't recognize the iDevice, you first need to manually put it into recovery mode:

Force restart the connected device by following the instructions, but do not release the buttons, when the Apple logo appears, wait for the Connect to iTunes screen.

IPhone X, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button. Press and quickly release the volume down button. Then press and hold the side button until the Connect to iTunes screen appears.

On iPhone 7 or iPhone 7 Plus: Press and hold the Side and Volume Down buttons at the same time. Keep holding them until the Connect to iTunes screen appears.
On iPhone 6s and earlier, iPad, or iPod touch: Press the Home and Top (or Side) buttons at the same time. Keep holding them until the Connect to iTunes screen appears.

Step 2: In recovery mode, click “Recover” on the pop-up window to restore from the backup.

Method 3. Fix iOS 11 No Data Loss Problem with Tenorshare ReiBoot

If the two options above do not work for any reason, as the buttons do not work, the iPhone cannot be entered into recovery mode or DFU manually, you do not have a previously saved backup, etc. good tool- developed by the Tenorshare team, allows you to restore an iPhone that is hanging in an apple with a few simple clicks, without the need to restore iOS devices without using the Home or Power buttons and without losing any files. It is fully compatible with all Apple device models: iPhone XS / XR / X / 8/8 Plus / 7/7 Plus, iPhone SE, iPhone 6s / 6s Plus / 6/6 Plus, iPhone 5s iPad Pro (9.7 inches) , iPad Pro (12.9-inch), iPad Air 2 / Air, iPad mini 4/3/2 / mini, iPad 4/3/2, and iPod touch. It is very easy to use for beginners.

Step 1: Download the program and connect the device to the computer with via USB- cable.

Step 2: The program will access the device, then the Enter Recovery Mode button is displayed. Click this button and start entering recovery mode.

Step 3: After successfully entering Recovery Mode, you can click Exit Recovery Mode to save your iPhone from having to recover and restart it successfully.

If the above methods did not solve the problem, click the "Resolve All Freezes" button, and then you will get to the recovery page, click "Fix it now".

Now you will be "Download Firmware Package" interface, click "Download" button to download the firmware package online.

After the firmware package has been successfully downloaded, click the "Start Repair" button to start the system restore.

In addition, it can help you completely solve various freezes (stuck on a black screen / during power on / on blue screen death), with iOS system (stuck in DFU mode / in recovery mode / in the HOME button) and with an error (iTunes crashed when syncing / updating / restoring device) on iPhone / iPad / iPod touch without data loss or damage.

If restarting your device, updating the firmware, and even performing a factory reset didn't work, the issue might be hardware related. In this case, it is best to contact a service that specializes in repairing Apple products.

In addition, Reiboot can also solve these problems -, etc.

To almost completely remove the frame at the bottom of the screen. Along with it, the fingerprint scanner disappeared, which Apple introduced fashion along with the iPhone 5s several years ago. Instead, the company taught its flagship to identify the owner by face using Face ID and give him access to the device. Amazing? Not really.

How does Face ID work?

iPhone creates a 3D face model and stores it encoded for security. The company claims that in order to unlock the smartphone, it is enough to turn on and look at it, and Face ID will identify the owner even in the dark. However, even when the first rumors about Face ID appeared, users suggested that in reality everything would not be so wonderful ...

Facepalm

The company tried to prove it wasn't, but when VP Craig Federighi tried to demonstrate face-unlocking the iPhone X on stage, the following happened:

"Unlocking the iPhone X is very simple - you just need to look at it," said Federighi, but the smartphone "did not recognize" his face. The screen prompts you to enter a numeric password to unlock the device. A similar message occurs when Touch ID fingerprint recognition fails.

A blow to the image

"Ohoho ...", - the vice president sighed and took another device from the table, which unlocked on the first try. It is clear that the function is in fact only being tested, Touch ID did not work perfectly right away either. but iPhone presentation X will be remembered by many for this: the main function of the novelty did not work at the right time. Against this background, Apple shares even lost in price:

How it was:

An error occurred during download.

Any iPhone 7 user can face a problem when their device freezes on the apple logo. This rarely happens, but it does happen sometimes. Usually, this nuisance is encountered after iOS update or system crashes. The logo is lit on the screen on a black background Apple and nothing happens. Naturally, it is impossible to use the telephone.

We will focus on a few effective solutions to help solve this problem for several different reasons. We will, of course, start with the most simple ways and smoothly move on to more complex and more efficient ones.

1. Force restart your iPhone

Simple helps in most cases. The device repeats the boot process from scratch.

If you have an iPhone 7 or a newer device, then hold down the "Volume Down" + "Power" buttons. Hold them until the smartphone reboots.

If you have an older device like iPhone 6S then do the following:

Did not help? Does your iPhone still hang on the apple after restarting? In this case, let's move on.

2. Try to update your iPhone through recovery mode

The next thing we suggest to try is to force a phone update through recovery. This will try to reinstall operating system iOS without erasing your data. If you have any problems after updating Athos, then this method will help you. If the device is out of order, that is, there is a problem with the hardware, then nothing will change.

To do this, you need a computer, an original Lightning cable, and installed application iTunes. It is available on all Macs, but if you have Windows, then install it manually after downloading iTunes from the official Apple website.

Open iTunes on your computer and connect your iPhone 7 via USB.
Put your smartphone into recovery mode by following these steps:
- If you have an iPhone 7, then press the Power and Volume Down buttons. Hold them until iTunes tells you that the connected device is in recovery mode.
- If you have an older device, then press and hold the power and Home buttons until you see a message on the computer screen that the iPhone is in recovery mode.
V iTunes select “Update”.

After that, the reinstallation of iOS will begin on the iPhone. If after completion nothing changes, then in this case try pressing the "Restore" button, but as a result the data on the phone will be lost. Before starting, make sure you have a saved backup copy in the cloud.

3. Restore iPhone via DFU mode

In the event that none of the above has helped, then we recommend using more effective methods. As a result of restoring iPhone through DFU mode, you will lose all data stored in its memory. This method is very effective if the gadget does not turn on after installing Jailbreak or some tweaks.

You can transfer iPhone 7 or more old model into DFU mode according to the instructions.

iPhone Still Won't Turn On? Keeps hanging on apple during startup?