Apple is concerned about the security of user data, and in order to protect information on all iOS devices, it is possible to set a password. Its input can be configured every time the device is unlocked or after a certain time interval of its inactivity. By setting a password, the owner of an iPhone, iPad or iPod can forget it. Providing this, Apple invites users to try to enter the correct password 6 times. If none of the attempts are successful, the device will be blocked, and the user will see a message that he will be able to try entering the password again only after a certain time. Having made a mistake 4 more times, an inscription will appear: “ iPhone disabled, connect to iTunes. "
Restore iPhone or iPad
Apple recommends that you perform a device recovery if the "iPhone (iPad) is disconnected, please connect to iTunes" error occurs. This can be done with preservation of data in the event that previously backed up copies were created using iTunes. In situations where this has not been done, it will be possible to restore the iPhone or iPad after incorrectly entered passwords and an error occurred only with the loss of data.
To restore iPhone after ten wrong passwords, you need to do the following:
After completing the device recovery procedure, the password will be reset and you will be able to use your iPhone or iPad again.
Remote password reset on iPhone and iPad
One more efficient way getting rid of the error "iPhone is disconnected, connect to iTunes" is to reset it remotely. This can be done if the device was activated before the problem occurred. It allows you to track the device, as well as perform some remote manipulations with it, including erasing all information from the device.
You can reset the password on the iPhone using the service from any computer, tablet, smartphone and other gadgets with Internet access. This requires:
All information from the device will be deleted and the error "iPhone is disconnected, connect to iTunes" will disappear. You will be able to restore the device from existing copies or configure it as a new device.
Additional password attempts on iPhone or iPad
If the error “iPhone (iPad) is disconnected, please connect to iTunes” appears on the screen, there is a possibility to bypass it and get 10 more attempts to enter the password. The method is as follows:
If you succeed in resetting the attempts to enter the password in the specified way, you can do this indefinitely, repeating the steps described above from time to time and getting 10 additional attempts to enter the password.
The Apple company, which was founded in America, is engaged in the production of quality products. The smartphone of the company called iPhone is very popular. It contains a variety of functions that help life modern man... Thanks to optimization and features operating system working with such a device is a pleasure. At the same time, iPhone owners have some problems. For example, not everyone understands how to implement certain functions. Some errors and malfunctions in the gadget can be confusing.
Today we will focus on a very common mistake. Under certain circumstances, users see a message like "iPhone is disconnected. Connect to iTunes". How to unlock the device in this case? What needs to be done to bring the idea to life? The first step is to find out why such a problem occurs.
Reasons for failure
As a rule, the human factor becomes the main source of problems with gadgets. Especially forgetful users are at risk of encountering the above message.
The point is that the iPhone implies the work of the subscriber in a special account. It's called AppleID. For authorization, you must enter a login (identifier), as well as a password for accessing the device. If you use the available data incorrectly, then a person will see the inscription on the screen: "iPhone is disabled. Connect to iTunes." How to unlock 4S or any other device model? It is important to understand that all iPhones will behave the same. Therefore, the same tips and tricks apply to all devices.
Sometimes the error is caused by the theft of the smartphone. Detractors try to access the device, but after unsuccessful attempts, a study message appears. In general, a similar error occurs on all Apple devices. It shouldn't cause panic.
Correct password
It should be noted that the user will not immediately see the inscription "iPhone is disabled. Connect to iTunes". How to unlock a gadget? You will have to think about this only after the owner incorrectly enters the password from the device several times. Any system allows users to be wrong. Therefore, the owner of the iPhone has a chance to remember the "password".
It follows that you can sit down and remember the data for authorization in the smartphone system. It is likely that the correct combination has simply been forgotten. Remembering your real password is the only unlocking method that does not require additional manipulations. In all other cases, you will have to resort to hardware assistance.
Today, as already mentioned, the message "iPhone is disconnected. Connect to iTunes" does not immediately appear. How to unlock iOS 9 or any other? You can think about this only when the subscriber has entered the password incorrectly several times. More precisely, the number of attempts is 6-10 (depending on the OS).
Flash and lock
It should be noted that the smartphone's firmware plays a lot important role to unlock your iPhone. The point is that it can be conditionally divided into several types. The first one has a certain duration of the screen lock before the next password entry. The second - increases the duration of the blocking by a certain amount of time after each error. The latter type of firmware is considered the least attractive. It has a limited number of attempts to enter the password, and then displays the message: "iPhone is disconnected. Connect to iTunes." How to unlock your smartphone?
From all of the above, it follows that the type of device firmware is an important point. In addition, the need for data preservation will play an important role. If you do not want to lose information on your smartphone, it is better to try to remember the password. Otherwise, you will have to try pretty hard to unlock the device. What to do when the user sees the inscription "iPhone is disabled. Connect to iTunes"? How to unlock 4S or any other smartphone? If the data is not important, you can simply perform a factory reset. All this will be discussed further.
Reset attempts
The real owner of the smartphone is unlikely to be able to forget the password issued for the use of "apple" products. If there were not enough of all the proposed attempts, and the subscriber still flatters himself with the hope that he will be able to remember the access code to the smartphone, you can try to reset the attempts counter.
This method will not unlock the phone. It will simply allow the owner to manually guess the password for the iPhone. Not the easiest, but quite a real chance of unlocking the gadget without losing data!
How does it reset attempts when the message "iPhone is disconnected. Connect to iTunes"? How to unblock mobile device? This will require:
- Connect your smartphone to your computer using a special cable.
- Turn on iTunes. It is desirable that the user previously worked with the iPhone through the application.
- Click on the detected smartphone and select the "Synchronize" function.
- Close the process during synchronization. To do this, click on the cross next to the loading strip.
Ready! The number of attempts to enter the iPhone passcode has been restored. This option, as already mentioned, helps well when there is a chance that a person will remember the password.
Backup copy
I got the message "iPhone is disconnected. Connect to iTunes" on the phone screen? How to unlock without losing data if the password could not be remembered?
The method proposed below is relevant only when the owner did backup at iTunes help... If he neglected this opportunity, then it will not be possible to restore information on the phone. We'll have to unlock with data reset.
Restoring a backup copy is carried out as follows:
- Connect the smartphone to the computer. It is recommended to use a wire for this idea.
- Launch iTunes. Wait until the device is detected in the application.
- Go to the "General" tab. Click on the "Restore iPhone ..." button.
- Select a backup to recover data.
As a rule, after these actions, the system will again request a password from the device. Therefore, the method is good when the subscriber has reset the smartphone settings, and then remembered the secret combination.
Password reset
The person faced the warning "iPhone is disabled. Please connect to iTunes"? How to unlock without a computer? If the gadget has not yet turned off, it is recommended to reset the password. But without a PC, it will not work to bring the idea to life.
You are offered to reset the password in the following way:
- To plug mobile phone to the computer using a wire.
- Press the "Home" button and wait a while. After a few seconds, the smartphone will switch to Recovery mode Mode.
- Launch iTunes. Click on "Ok", then on "Check".
- A system scan will be performed. Next, you need to click on "Restore and Update". When the OS warns you, click on "I Accept".
This method will reset all smartphone settings to factory settings. Now you can get the user's information back using a backup.
It turns out that the warning "iPhone is disabled. Connect to iTunes" is not so scary. How to unlock the phone in this case? This has already been said. If you have any questions or problems, it is recommended to take the device to service center... In fact, every user is able to restore an iPhone after locking it. But the data can be saved only if there is a backup copy.
If you are the proud owner of an iPhone or iPad, then, of course, you will do everything to protect your device. The developers at Apple have built in quite a few ways to do this, and one of these ways is to set a password on the lock screen. And it is using this blocking that you may sooner or later see the inscription "iPhone is disconnected, connect to iTunes."
Reasons for the error
Everything is extremely simple. If you enter the wrong password several times when trying to unlock the screen, the device will first give you a temporary warning, and then completely lock the iPhone. This was done, of course, for security purposes, so that an attacker could not turn on your device simply by guessing the password by trial and error. But sometimes you can make a mistake yourself, forgetting the password, or letting children come to the phone who, without realizing their actions, will bring your device to such a lock.
There is a way to solve this problem, and not even one.
"The device is disconnected, connect iTunes" - we solve the problem through iTunes
This method will help you save files on your phone, but it will still require you to remember the password for the locked device. It is really useful if you know the password and the blocking was not your fault. Do the following:
This and subsequent solutions apply to any version of the iPhone, iPad, and iPod touch.
Unfortunately, this method only works if your Windows or MacOS computer is already linked to your iPhone. If the linked device does not exist, iTunes will first ask whether to give access to this computer, and then ask for confirmation directly from the phone screen.
Of course, you cannot give this confirmation. However, for such cases, there are other ways to solve this problem.
Restoring from a backup device
If you've been smart about backing up your device from time to time, then it's time to give yourself some credit. After all, even though a rollback to a backup copy will deprive you of some of the data that was created after receiving a copy of the device, most of the data should remain with you. If the condition of the copy suits you, you should proceed to iPhone recovery from a backup. We'll look at restoring from an iTunes backup, although there are other ways to do this:
If the copy is also protected with a password or access to this method was not possible for any other reason, all that remains is to reset the device from complete removal all data.
Hard reset your iPhone, iPad or iPod Touch
By using this method, you will lose all data on your iPhone.
If it has already come to this method, it means that the previous ones did not help you and you have no choice. Fortunately, there is special program, which can help you to reduce losses at least a little. So, the iFunbox program will help you to throw off some multimedia files (photos, videos) from your device, even if you do not have access to it.
After all the files that can be saved have been saved, do the following:
ITunes may require you to turn off Find my iPhone to restore your device. You can do this on the iCloud website by logging into your account.
How to avoid such blocking in the future
In order not to get into a similar situation in the future, or to make the solution to this problem easier, you just need to follow a few simple rules:
- Don't forget your password. After all, any such blocking is necessary so that you and only you can access the device. Therefore, remembering the password created for blocking is extremely important.
- Keep strangers and small children away from your device. Apple devices are quite expensive, and blocking due to the wrong password is far from the worst thing that can happen to your device in case of negligence.
- Create backups regularly. This will help you avoid losing data.
- Connect your device to a computer with iTunes installed, even if you don't need it. This will give you more options when access to the device is lost.
Now you know what to do if your iPhone, iPad or iPod touch displays a blocked message and asks to connect to iTunes. And although anyone can get into this situation, only you can make it so that from a minor nuisance it does not become a big problem.
Almost all of us have had such cases when we forgot passwords from our own devices. This not very pleasant situation can happen to any owner of iPhone, iPad and iPod Touch. The message appears on the screen: “iPhone is disconnected, connect to iTunes”. What to do in this case? More on this below.
Everyone knows that Apple devices are reliably protected from those who try to crack the password. And with several incorrect key entries, the phone or tablet can go into this state.
If we have forgotten the password from the device, then we begin to iterate over everything possible options, but under this condition can easily lock iPhone or iPad. What does this mean? After entering the wrong code more than six times, you will no longer be given attempts, and the following warning will be displayed on the device screen "IPhone is disconnected repeat after 1 min.".
And after entering the wrong password for the ninth time, you will be asked to connect to iTunes or try again after a longer amount of time - "IPhone disconnected connect to iTunes / iPhone disconnected please try again after 60 minutes"... All the following actions with devices were carried out when iOS version 9.2. In other versions, if the password is entered incorrectly, after a certain number of times, the device constantly increases the time for the next attempt. This means that the user has to wait longer and longer, and not solve the existing problem.
Here is how the mechanism works:
- 5 incorrect attempts in a row - iPhone is disabled, repeat after 1 min
- 7 incorrect attempts in a row - iPhone is disabled, repeat after 5 minutes
- 8 incorrect attempts in a row - iPhone is disabled, repeat after 15 minutes
- 9 incorrect attempts in a row - iPhone is disabled, repeat after 60 minutes
- 10 wrong attempts in a row - iPhone is disconnected connect to iTunes (or all data will be reset)
If you are faced with such a situation, do not despair. This can happen to anyone, and Apple has provided a course of action for users. You can restore the device to work pretty quickly if you follow one of the options described below. The methods are relevant for iPhone X, iPhone XS, iPhone XR, iPhone 8, iPhone 7. Older models are also suitable.
iPhone is disconnected connect to iTunes - how to unlock?
So what to do when the iPhone says: “iPhone is disconnected, connect to iTunes” or “iPhone is disconnected, please try again after (a certain amount of time)?
If you have not backed up your device on your computer in advance, but it is important for you to save personal data on your iPhone, iPad and iPod touch, then this method will come in handy. You will have to do a password reset using manual brute-force through iTunes.
For this method to work correctly, the program needs to recognize the iPhone. If the device was not recognized, then zeroing will fail. Also, nothing will come of it when you connect to someone else's device. The fact is that with such a connection, you need to confirm permission to read information from the device, both on the computer and on the iPhone. And in order to confirm the action on the phone, you need to unlock it, therefore, nothing will come of it.
In order for everything to work correctly, connect your phone to the same computer that the iPhone previously worked with. If this is not possible, you can immediately proceed to the method described as follows.
If everything works, then follow the further instructions:
Launch iTunes on your computer and connect your iPhone to it. Right-click on the phone icon or on the special "sync" button. As soon as the synchronization process is started, immediately close it with the help of a small cross. However, sometimes, to complete the synchronization, you need to click on the arrow that appears immediately after clicking on the cross.
The password counter on the lock screen has now been reset. An iPhone or iPad that previously asked to re-enter the password after an hour or more has now reset the counter so you can keep trying. This procedure can be carried out as long as you like, until you remember the desired combination.
Even if the message about the request to connect to iTunes is displayed, we do everything the same. This is not the only option for what you can do if it says “iPhone is disabled”.
The second way is to reset your password
If your device is already disabled or has not yet managed to do this, but still asks for a password, then you should proceed in a more restrictive way. All information on your device will be erased. If there is a pre-made backup, that's good. If not, you will have to sacrifice all the data to unlock the device.
The password is reset as follows. You need to put the iPhone into recovery mode. Using this mode, you can completely reset your iPhone or iPad to factory settings. Here's how it's done:
Connect your iPhone to your computer and launch iTunes.
- iPhone 6s and older, iPad, or iPod touch: Hold down the power button and Home button simultaneously. When the Apple logo appears on the screen, hold down the buttons. Keep holding them until recovery mode is activated. Recovery Mode.
- iPhone 7 or 7 Plus: Hold down the power button and volume down button at the same time. Keep holding them until recovery mode is activated.
- iPhone 8, 8 Plus, X / XS / XS Max / XR: Press and release the volume up button, then the volume down button. Now hold down the side button. until recovery mode is activated.
ITunes will then detect your iPhone in recovery mode. It will take some time to restore, and then you will need to set up your smartphone again or restore your data from a backup.
Method three: how to fix the problem via iCloud
- On your computer, go to icloud.com/find.
- Log in with Apple ID and password.
- At the top select All devices.
- Select the one that is currently disabled.
- Click on EraseiPhone and confirm the action.
Causes of sudden disable iPhone or iPod.
If a message appears on the screen of your iPhone stating that it is disabled, you may not know what is happening. Worse, the message may also say that you will not be able to use your iPhone yet 23 million minutes. Fortunately, things are not as bad as they seem. If your iPhone (or iPod) is disabled, read this article and find out how to fix it.
Any iOS device- iPhone, iPad, iPod touch- can be disabled, but you can see several different messages.
Sometimes you get either a simple message "This iPhone is disabled" or in addition to it, it says that you need to repeat after 1 or 5 minutes. Sometimes the message says the iPhone or iPod is disabled and you need to retry after 23 million minutes. Of course, you can't wait that long - 23 million minutes is almost 44 years. Chances are, you will need your phone much earlier.
But whatever message you receive, the reason is the same. iPod or iPhone shuts down when someone enters the wrong password too many times.
Password is a security setting that you can enable in iOS so that a person must enter a password to use the device. If an incorrect password has been entered 6 times in a row, the device will lock itself and you will not be able to enter the password again. If you enter the wrong password more than 6 times, you will receive a message about 23 million waiting minutes.
But you really won't have to wait that long. This message simply forces you to pause between password entries.
Fix a disabled iPhone or iPod
Fixing a disconnected iPhone, iPod or iPad is relatively easy. In fact, you will have to follow the same steps as if you did.
- First, you need to try to restore your device. To do this, connect your iOS device to the computer it is syncing with. In the iTunes app, click Restore... Follow the instructions on the screen and you will be able to use your device again in a few minutes. But keep in mind, by performing a restore you are replacing the data stored on your phone with an older backup, and you will lose all data received later than the backup date.
- If this method does not work, or you have never synced your device with iTunes, you should try Recovery Recovery Mode. However, you too can lose all data from the date of the last backup.
- One of these two methods usually works, but if not, try DFU mode, a more advanced version of the recovery mode.
- One more good way- Use iCloud and Find My iPhone to erase all data and settings from your phone. Sign in to iCloud or download the Find My iPhone app (opens in iTunes) on your second iOS device. Then login to the app using his iCloud username and password (not under the name of the owner of the device you are using). Use the Find My iPhone function, and then perform the Remote Wipe action. In doing so, you will delete all data on your device, therefore, only use this method if you have a backup of your data, and all settings will be reset to allow you to access your phone again. If you've backed up your data to iCloud or iTunes, you can then restore it and use your device in peace.
What to do after fixing iPhone disconnection?
Once your iPod, iPhone, or iPad starts working again, you need to think about two things: Install New Password which will be easier for you to remember so as not to get into this situation again and / or to trace your device to make sure that someone else is not trying to get your information.
