26.04.2019

A reliable smartphone brand at a low price. Rating of the most reliable phones


One day I felt that someone was wrong on the internet. In fact, this often happens to me, but the conversation is not about that. The conversation was about which smartphones are more reliable than others.

It turned out that the most recent study dates back to the 1st year, followed by the 1st. And these studies were carried out by Big Serious Companies, which have access to Big Data.

The source of the data is obvious for an ordinary person: the experience of the same ordinary people. Overshadowed by this idea, I opened the well-known w3bsit3-dns.com forum and plunged into it headlong.

The story itself about how I filled out the plate in Google Dox, of course, will not be interesting to anyone, so I will say frankly that I took the number of pages in the discussion of the device (which, in theory, is proportional to its popularity) and the number of pages in the discussion of the marriage of the device (which , theoretically, inversely proportional to the quality of its manufacture), and then divided the second into the first and received a certain abstract coefficient of marriage. Actually, it took much less time than trying to get scatterplot in Google Sheets and LibreOffice Calc to display dot labels. As you can see from the following graph, which is not a scatterplot, these attempts ended in complete failure:

By the way, I had to throw out from the table Samsung Galaxy S6, because its rejection rate was seven times higher than that of the next smartphone, which clearly indicates an error (and once again reminds that such a method of assessing reliability did not go so far from sticking a finger previously removed from the nostril into the sky ).

In general, the results are slightly different from what I expected. There are big doubts that data on different platforms can be compared with each other: perhaps the high rejection rate of Apple products is caused by the fact that users who paid a lot of money are much more demanding and are not ready to put up with even minor flaws, and the leadership of smartphones is not Windows Phone can be explained by the fact that the topics devoted to them are mainly filled with holivars, and not with reviews of the owners. In any case, we see a noticeable drop in quality in the latter iPhone generation... This was not the case under Stalin.

Nevertheless, the results for Android smartphones are quite entertaining. Outspoken Chinese like Zopo suddenly show very, very good results (though, of course, they can have a crooked firmware and slow down a lot, but this is no longer a marriage), the more eminent Chinese in the person of Meizu are not much behind them, the Japanese from Sony are clearly visible the failure in quality in the region of 2013-2014, which is now being actively liquidated, the Koreans represented by Samsung and LG are frankly upset.

Hopefully this graph, while it smells a bit like coffee grounds, will help someone pick a hassle-free smartphone.

What should be the smartphone you are going to buy? Some people focus on performance, for others the appearance is the nicest, while others cannot imagine a device without a long-lasting battery and a good camera. But for experts Blancco Technology Group (the world's leading supplier of diagnostic tools for mobile devices and secure erasure solutions) reliability comes first. They identified most unreliable and most reliable smartphones after analyzing the performance of mobile devices under Android and iOS.

It found that 85% of system crash messages in the last quarter of 2015 were sent by Android devices. The definition of "system failure" included battery problems and errors initiated not by the OS, but by the user, and errors in loading applications.

Rating of manufacturers of the most reliable smartphones in 2016

5. Samsung

The number of error messages from the total is 27%.

The South Korean manufacturer commented on the results of the study, saying that its gadgets ranked first in reliability and quality ratings in different countries the world. For example, in 2015 Samsung surpassed Apple in the American Consumer Satisfaction Index, an annual survey of American consumer satisfaction with smartphones.

However, given the recent "incendiary" problems in Galaxy Note 7, user satisfaction with the company's products may decline significantly.

Samsung has proudly emerged from this embarrassment by dramatically improving the quality of its smartphones, which has put the company at the top of the list. The honorary title went to the flagship Galaxy models S8.

4. Lenovo

The number of error messages from the total is 21%.

A company that makes reliable budget smartphones, is famous for its successful design solutions, ergonomics of devices, high-quality materials used in the assembly. However, in many reviews Lenovo smartphones users speak negatively about the mass unnecessary applications that "clutter" the memory.

3. Motorola

The number of error messages from the total is 18%.

In the third place among the most reliable smartphones (2016 rating), Blancco Technology Group placed devices of the brand, which Russian consumers strongly associate with phones. In 2016, the company returned to the Russian market “under the wing” of Lenovo, which is also responsible for service maintenance Moto smartphones.

2. Xiaomi

The number of error messages from the total is 11%.

The reliable ones are Xiaomi. Everything is good in the company's products: battery capacity, cameras, screen resolution and "juiciness", performance and price. Smartphones of this brand, starting from Mi1 / Mi1S, run MIUI firmware, based on Android OS but closed source. She combines best solutions taken from Android and iOS, but still not without errors.

1. Asus

The number of error messages from the total is 8%.

The Taiwanese brand, founded in 1989, is present in the market not only for smartphones, but also for laptops, coolers, motherboards and other computer components. His smartphones are rarely criticized, but they are often praised for their value for money, long charge battery, good sound, bright displays and build quality. The criticism is caused by the firmware, in which there are many unnecessary programs occupying memory, and frequent crashes.

1. Apple iPhone

The number of error messages from the total is 15%.

Another number one on our list of reliable smartphones. year could not do without a representative of Apple, this brand is too popular, elitist and advertised. Already from the first version, the iPhone won the glory of an expensive, but very reliable gadget. In 2015, Apple's OS accounted for only 15% of the problems.


However, the leader of the top 5 was not without sin. According to the latest report State of Mobile Device Performance and Health report, published by Blancco Technology Group, is having issues with Wi-Fi connectivity and smartphone performance. The iOS OS failure rate increased to 58% in the second quarter of 2016, up from 25% in the previous quarter.

Of those 58%, iPhone 6 had the highest crash rate (29%), followed by iPhone 6S (23%) and iPhone 6S Plus (14%). At the same time, total iPhone 6S and iPhone 6S Plus sales were 15.1% in Q2 2016, according to statistics compiled by Kantar Worldpanel Comtech. This combined data suggests that the updates software, hardware bugs and an increase in the market share of an Apple-powered smartphone may have contributed to the high failure rate of iOS.

Richard Steennon, chief strategy officer, Blancco Technology Group said his company's data suggests that the results of the performance battle between iOS and Android are constantly changing. So, perhaps the day will come when Android will push Jobs's brainchild off the pedestal of reliability.

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This top 10 most reliable smartphones of 2016 is compiled on the basis of two criteria. It is the robustness of the case and the reliable software.

10 HTC One M8 Dual Sim

Monolithic body made of protective glass and a brushed, scratch-resistant aluminum alloy. Technical indicators (TP): screen - 5 inches; resolution - 1920 x 1080 P; OS - Android 4.4; battery capacity - 2600 mAh. Memory - 16 GB permanent and 2 GB operational. Equipped with quad core Qualcomm processor Snapdragon 801 and GPU Adreno 330. The smartphone is a dual SIM model and has a 128 GB memory card slot. Price - 25,000 rubles.

9 Sony Xperia Z5 Premium



Water resistant case with special design that protects the internal chip from damage during drops. TP: 4K screen - 5.5 inches; resolution - 3840x2160 P; OS - Android 5.1; battery capacity - 3440 mAh. Memory - 32 GB of permanent and 3 GB of RAM. Equipped with an eight-core Qualcomm MSM8994 Snapdragon 810 processor. Has a slot for a memory card of 200 GB. Price - 46,000 rubles.

8 LeEco (LeTV) Le Max 2 32Gb



The body of the smartphone is made of durable metal, which gives the device durability. TP: screen - 5.7 inches; resolution - 2560x1440 P; OS - Android 6.0; battery capacity - 3100 mAh. Memory - 32 GB of permanent and 4 GB of RAM. Equipped with a Qualcomm MSM8996 Snapdragon 820 quad-core processor. Price - from 17,000 to 27,000 rubles.

7 Lenovo Vibe X3



Monolithic body made of aluminum and durable plastic. The curved shape of the back panel allows you to firmly hold the phone in the palm of your hand. TP: screen - 5.5 inches; resolution - 1920 x 1080 P; OS - Android 5.1; battery capacity - 3500 mAh. Memory - 32 GB of permanent and 3 GB of RAM. Equipped with a six-core processor Qualcomm Snapdragon 808 and quite reliable stereo speakers. The camera is a 21 MP main camera and an 8 MP front camera. Has a fingerprint scanner and a slot for a memory card of 128 GB. Price - 25,000 rubles.

6 Microsoft Lumia 950 XL Dual SIM



The monolithic body is made of polycarbonate, and the screen is hidden under impact-resistant glass. TP: screen - 5.7 inches; resolution - 2560x1440 P; battery capacity - 3340 mAh. Memory - 32 GB of permanent and 3 GB of RAM. Equipped with an eight-core Qualcomm Snapdragon 810 processor. Has a slot for a memory card of 200 GB. Price - 37,000 rubles.

5 Apple iPhone 7 Plus 32Gb



The body of the smartphone is endowed with waterproof properties. TP: screen - 5.5 inches; resolution - 1920 x 1080 P; OS - IOS 10; battery capacity - 2900 mAh. Memory - 32 GB of permanent and 2 GB of RAM. Equipped with quad core Apple processor A10. Advanced camera with professional opportunities and settings. The Renita HD display with an extended color spectrum adds to the quality of color reproduction in video shooting. Price - 63,000 rubles.

4 HTC 10 32Gb



The body is made of aluminum with a protective tempered glass coating. TP: screen - 5.2 inches; resolution - 2560x1440 P; OS - Android 6.0 Lollipop; battery capacity - 3000 mAh with technology fast charging Qualcomm QuickCharge 3.0. Equipped with a Qualcomm MSM8996 Snapdragon 820 quad-core processor and an Adreno 530 GPU. Memory - 32 GB of storage and 4 GB of RAM. The camera is a 12 MP main camera with an f / 1.8 aperture and a 5 MP front camera. The camera is complemented by laser focusing, optical stabilization and dual LED flash. Price - 27,000 rubles.

3 Samsung Galaxy S7 Edge 32Gb



TP: screen - 5.5 inches; resolution - 2560x1440 P; OS - Android 6.0; battery capacity - 3600 mAh. Memory - 32 GB of permanent and 4 GB of RAM. Equipped with eight-core Samsung processor Exynos 8 Octa 8890. 12 MP main camera with f / 1.7 aperture. The smartphone is a dual SIM model and has a 200 GB memory card slot. Price - 60,000 rubles.

2 ASUS Zenfone 3 ZE552KL 64Gb



The body of the smartphone is made of metal and protective glass, which makes it a "heavyweight". TP: screen - 5.5 inches; resolution - 1920 x 1080 P; OS - Android 6.0; battery capacity - 3000 mAh. Memory - 64 GB permanent and 4 GB operational. Equipped with an eight-core Qualcomm Snapdragon 625 processor. The camera is equipped with TriTech triple autofocus system. Price - 28,000 rubles.

1 LG G5 SE H845



TP: screen - 5.3 inches; resolution - 2560x1440 P; OS - Android 6.0; battery capacity - 2800 mAh. Memory - 32 GB of permanent and 3 GB of RAM. Equipped with a Qualcomm Snapdragon 625 processor. There are as many as 3 cameras: main; wide-angle (with a viewing angle of 135 degrees) and front. The smartphone is a dual SIM model and also has a 200 GB memory card slot. Price - 31,000 rubles.

If you value quality and durability, then our top 10 will help you choose the most reliable smartphone.

The third place in reliability among Nokia mobile phones was taken by the C2-01 model. This is a simple and fairly budget device with a 3.2 Megapixel camera, a memory card slot and a 3G module. Of all the tests carried out on him, he could not stand only one - a fall onto a hard surface from a height of two meters. But even after the fall, he continued to work, only the screen cracked.

The second well-deserved place was given to everyone familiar Nokia model 6303i. This is a classic phone, the body of which is made of stainless steel, so it is not afraid of overheating or falling at all. The only drawback of this mobile phone is that the body is not very tightly sealed.

Well, the first place went to two devices from the Nokia brand at once. These are models 2330 and 1616. They passed the tests with the same results. Both are budget models, with a minimum of features. It should be noted that the cheaper a phone from Nokia is, the more reliable it is, at least it follows from the passed tests.

The most reliable phones from LG and Samsung

Monoblock LG GX200, according to the results of passed tests, is the most reliable phone among lineup companies. This device works with two SIM-cards, its battery lasts for two weeks of use, with an average load. The phone passed the tests with drop, humidity and overheating, but you should protect it from voltage surges.

Sensory Samsung phone The C3300K is capable of operating for many years. It is not afraid of moisture, shock and dust, shows an excellent level of signal reception cellular network, even in remote areas, but it is worth taking care of the display glass, which is prone to scratches.

The Samsung GT-5722 phone proved to be quite good. It works with two SIM cards and also has a touchscreen display. But he lost the race for reliability, because his under installed screen dust and moisture gets in.

Reliable phones from Alcatel

The most reliable mobile phones from the Alcatel corporation are two models - the OT-708 touchscreen device and the OT-808 female phone. Phone OT-708 is practically the most affordable touchscreen phone, with a 1.3 Megapixel camera. After many tests, the phone's casing was slightly shabby, but the device did not lose its functionality. But Alcatel OT-808 is better protected from sand and dust, but it is not afraid of shock and moisture, although it looks like a woman's powder compact.

Equipped with a QWERTY keyboard and camera, the Alcatel OT-606 phone withstood high and low temperature tests well, but failed the moisture and dust tests.

The most reliable phone

According to all the tests carried out, as well as studies, one of the flagships among the phones turned out to be the most reliable. Apple, iPhone 4. In relation to all other mobile phones, this device has surpassed its rivals in almost all respects. The only weakness of the iPhone is the glossy finish, which is easy to scratch, but its functionality always remains at its best.

For a person who often changes his smartphone to a newer model, such a selection criterion as reliability may not be in the first place. However, if you choose mobile phone, which should serve for several years, then you will surely take an interest, which smartphones are the most reliable in 2017.

We present the rating of the most reliable smartphones, which is based on research carried out in a large German test center and data on customer satisfaction with product quality from. The best model was selected from each manufacturer.

Can be purchased for RUR 12,490.

Robust body, user-friendly interface, camera with optical stabilization, the presence of NFC, high-quality sound recording in video, a small size of 4.5 inches, which makes the smartphone easy to hold even for a child - these are just a small part of the Lumia 1020's advantages.

During testing, the experts of Roskachestvo gave the smartphone a score of 4, it was formed from the aggregate of points obtained when studying 250 different parameters of the quality and safety of the device.

Nokia is focused on the production of smartphones of medium and low price segment... She has developed a solid reputation as a manufacturer of "unkillable" phones, which by technical specifications may not reach other devices, but in terms of case strength and energy efficiency they will give odds to many eminent brands.

On sale can be found for 52,314 rubles.


The XL is a larger version of the Google Pixel, with a 5.5 "screen size versus a 5" Pixel.

  • Capacious 3450mAh battery, large user data memory size, powerful Snapdragon processor 821 and excellent 12MP and 8MP cameras allowed the device to stand in line with such mobile masterpieces as the Samsung Galaxy S8 and Apple iPhone 7.
  • Alas, this similarity applies to the price, it is far from budget.
  • At the same time, the delivery set does not include headphones, and the radio signal deteriorates if you touch the back of the phone with your finger. Due to these shortcomings, experts from Roskachestvo gave Google Pixel XL an overall rating of 4 points.

Google is well known not only for its mobile phones, but also for its other devices and gadgets. She releases glasses virtual reality, smart watch, smart home devices, etc. Pixel is a new Google brand, and HTC collects them, and the famous search engine is positioning itself as its own development. A distinctive feature of the line is a high-quality camera, for which the smartphone was awarded the 2nd line this year.

The average cost is 19,990 rubles.


One of the most reliable smartphones of 2017 is the flagship model of the OneTouch line.

  • The peculiarity of its configuration is the box, which, with a slight movement of the hand, turns into VR glasses.
  • The 5.5 ″ display has an excellent 2560 × 1440 resolution and a 3000 mAh battery lasts two days.
  • On the right side of the device there is a Boom key button, to which you can configure the desired functions.

The testers did not find any flaws in this model; in total, it scored 4.2 points of reliability.

Alcatel focuses on technological innovation and CSR (Corporate Social Responsibility) in order to provide the best possible products to our customers. It ships around 50 million smartphones annually.

The average price is 25 480 rubles.


Moto Z is known as one of the thinnest phones in the world, with a body thickness of 5.19 mm. Compared to it, the Samsung Galaxy S7 is "obese" with its 7.7mm body.

  • The manufacturer did not skimp on the resolution of the 5.5-inch screen, it is 2560 x 1440. This puts the device on a par with flagships from other brands, such as the Samsung Galaxy S7 or Google Pixel XL.
  • The latest games on Moto Z “fly, thanks to the Qualcomm Snapdragon 820 chipset and 4GB random access memory.
  • But Lenovo engineers forgot about the button illumination. Minus them for this from Roskachestvo and as a result - 4.2 points.

And if you want the most indestructible smartphone for extreme conditions, then check out the Moto Z Force. This is a top-end shockproof model in full metal case. with water repellent nano-coating protection.

Lenovo is a subsidiary of Motorola and has a strong financial support research and development. Most of the company's operations are focused on the design and manufacture of mobile phones.

Worth - 13,990 rubles.

According to the results of research by Roskachestvo, this smartphone earned an overall rating of 4.2.

One M8 cannot be called new model, it has been on the market since 2014. But it can rival many of this year's innovations thanks to:

  • high-quality metal body;
  • ease of use;
  • battery performance (2600 mAh);
  • as well as the sound quality, especially at low frequencies.

The device has such useful options as NFC, GPS / Glonass and LTE 4 support.

The HTC brand is associated with high quality assembly. This company uses good materials in their devices, which makes them comfortable to hold smartphones in the hand, gives them a great look and makes them durable. The downside to HTC-made devices is that they are overpriced, so you can get "a little more" for your money if you prefer a different brand. HTC has surpassed LG in customer satisfaction to rank 4th on J.D. Power.

Sold for 28,990 rubles.


In fifth place in the ranking of smartphone reliability is a sturdy device in a metal case.

  • It weighs 165 grams, which is quite weighty in the hand, but not heavy enough to pull the pocket down.
  • The smartphone has IP68 water resistance, a 5-inch display with good viewing angles, and a 23MP camera.
  • On the side there is a dedicated button for quick launch cameras.

At the same time, the researchers noted that the quality of the camera is significantly inferior to other top-end Sony models and scratches easily remain on the metal cover. They did not find any other shortcomings in the device. In terms of reliability, he earned 4.28 points.

Sony is one of the companies focused on technological innovation in order to provide the very best products to its customers. This allows the corporation to ship about 30 million smartphones per year.

Price - 35 752 rubles.


It's 5.5 inch smartphone with curved edges, and a physical home button. It is only available in white or silver, the latter with excellent fingerprints.

  • Equipped with a Kirin 960 quad-core processor (2.4GHz), a Mali-G71 GPU and a 4000mAh battery.
  • As part of its collaboration with Leica, Huawei has equipped the device with a dual camera system. This means it has one 12MP color camera and one 20MP black and white camera with f / 2.2 aperture and 27mm equivalent focal length.

The testers had no complaints about the usability of the camera, touchscreen and phone menu. However, they noticed a weak radio signal from the model. The overall reliability score was 4.29 points.

Huawei has a strong presence in segments such as smartphones, computers, tablets and broadband. In the corporation, 75,000 people are exclusively engaged in scientific research, and this helps to understand why the company produces such good devices... Huawei sells about 100 million units of smartphones a year.

You can buy it for 47,799 rubles.


The iPhone 6 Plus has challenged many of the rules of the mobile market.

  • It is almost identical to the iPhone 6 Plus in terms of styling and proportions, but thicker due to the 3D Touch layer and weighs more (190g vs. 172g). And it's significantly larger than the iPhone 5s and absolutely dominates the dimensions of the 4S and earlier.
  • Many competitors from the Android space have switched to minimal screen bezels, their idea is that all attention should be focused on the display. But the iPhone 6S Plus is not the case, it has a lot of space at the top and bottom of the screen, as well as physical Home button with integrated Touch ID sensor.
  • The curved aluminum sides and rounded corners are a departure from the iPhone 5 and 4 Series, and a neat solution that feels like a glove in your hand.
  • There is NFC function, but it can only be used for Apple Pay.
  • Apple continues to stubbornly ignore the possibility of expanding memory. And if you buy a 16GB model, you will be limited in terms of applications, games, music, movies, photos and videos. We'll have to lay out more money for a model with 64 GB "on board", although this is still not a lot by modern standards.

High expert assessments were awarded to: good camera 8 MP with image stabilization, bright display with high resolution 1920 × 1080 and audio quality when recording video and through the supplied headphones. The overall score is 4.44.

And unpleasantly surprised by the lack of button illumination.

V mobile world Apple sets the standard for usability appearance, camera quality and the speed of smartphones. In terms of satisfaction with product quality, this brand ranks first (according to J.D. Power statistics).

2. LG G6

Cost - 35 790 rubles.


The successor to the ill-fated G5 looks very solid with its glass panels on the front and back, metal sides and a large 5.7-inch 2880 × 1400 display. Add to appearance:

  • long-lasting 3300mAh battery;
  • fast Snapdragon 821 chipset;
  • and a 13MP dual camera system with a standard 71mm lens and a 125mm wide-angle lens that captures stunning photos in virtually any lighting condition.

The result will be a device about which German experts can say "will give ist fiction". The only thing they could find fault with was the inability to use with one hand, due to big size... The final score of the LG G6 is 4.45 points lower than the winner of the rating.

LG is known for its innovations in the smartphone segment (it developed the world's first flexible mobile phone and modular phone) and inexpensive devices with very good batteries... It ranks fifth in the customer satisfaction rating, which is a very decent result, given the abundance of competing companies.

You can buy for 43,990 rubles.


This is the most reliable smartphone(overall score - 4.5), as stated by German experts who tested the devices on behalf of Roskachestvo. The S8 also tops the list in terms of price / quality.

It has a long list of benefits:

  • premium design;
  • a pair of gorgeous 12MP and 8MP cameras;
  • long battery life with a capacity of 3000 mAh;
  • waterproof and dustproof according to the IP68 class, which means half an hour of the phone's operation when immersed in water to a depth of 1.5 meters;
  • powerful processor Snapdragon 835 and latest version Android;
  • full package of useful options, including an iris scanner, wireless and fast charging functions.

What the testers were unhappy with: the huge 5.8 inch display with a resolution of 2960 × 1440, the phone is not very comfortable in the palm of your hand and for some it may feel like a shovel.

Samsung has a solid reputation for making phones with great cameras and great features. Although this is mainly due to devices from the top segment. Whenever Samsung announces a new flagship device, you know it will be a smartphone with more RAM. the best processor and one of the most large screens that are in the mobile market. However, in design and build quality, Samsung lags slightly behind HTC, Apple and even Nokia. According to J.D. Power. Samsung products scored 839 points of satisfaction out of 1000 possible and is only 1 point behind Apple.

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