For detailed information about the condition of your shipment, enter the receipt number (12 digits) in the form above.
Input example: 33-4322-3422.
1. international company Pony Express in the Russian Federation - provides express delivery services for various cargoes, as well as postal items and parcels to the CIS countries and to 220 countries of the world. The company is a branch of the international trade mark "Pony Express" and has more than 80 offices and representative companies in the cities of the Russian Federation, Ukraine, Belarus, Armenia and Kazakhstan.
2. Company "Pony Express" provides cargo tracking services. This service will give you the opportunity to track the location of the parcel or postal item in a few seconds.
3.
To track the parcel by number you need
1. Enter in the form above, the bar code identifier (track number), which is located on the invoice in the upper left corner
2. After entering the data, click the "Search" button
4. The number assigned to all parcels, cargo and packages is unique. It contains 12 characters separated by two hyphens, for example: 15-0302-1411
5.
Here are the most common cases why it is impossible to track the package
1. Wrong barcode ID entered. You need to check the number again with the written number on the invoice.
2. Perhaps the parcel has not yet been registered in the Pino Express database. Registration is carried out within a day, after the parcel arrives at the warehouse of the department, you need to try again the next day
6. Pony Express Co. makes it possible, when sending the goods, to order the "cash on delivery" service, that is, in order to pick up the parcel, you need to pay the full cost of the goods declared by the sender (in the national currency of the recipient or sender) and the amount for delivery.
7.
Pony Express has several payment options:
1. Cash payment - payment is made in cash upon receipt of the goods.
2. Cashless payment - payment is made by VISA, MASTER CARD payment cards or through a bank account.
8.
Delivery types:
- Parcel SML (sending parcels weighing up to 10 kg from the regions to Moscow and St. Petersburg)
- Timed delivery is Express 10:00, Express 13:00 and Express 18:00.
- Express mail delivery. Express delivery of mail weighing up to 20 kg.
- Economy mail delivery. Non-urgent delivery of mail weighing up to 20 kg in Russia and the CIS.
- Cargo-Express. Express delivery of cargo items over 20 kg.
- Economy cargo. Non-urgent delivery of goods over 20 kg.
- Direct car. Delivery of large volumes of goods.
9. To receive a parcel or postal item, you need to come to the specified - and present a document proving your identity. if the address of the recipient is indicated in the shipment, then the parcel, cargo or postal item will be delivered to the address to the door.
Rate this article:
This time, let's talk about one of the recently popular ways to deliver goods from China, namely the Pony Express courier delivery service. The history of the company's creation goes back to the USA, but we are primarily interested in its work on the Russian market of logistics solutions and the ability to track Pony Express from China to Russia. Despite the fact that the company has been operating for more than 20 years, its services could not be called a popular delivery method from China, until recently. The thing is that not so long ago, I started using the services of Pony Express to deliver goods to Russia and the CIS countries. Perhaps they also began to use a new method, but so far they have not had to deal with it.
In order to understand how Pony Express package tracking works, you need to understand the principle by which these packages are delivered. The method is in many ways similar to the delivery of goods from China,. After the actual shipment of the goods from the same, the parcels by Chinese logistics companies reach the border with Russia.
After your parcel successfully passes customs clearance and ends up on the territory of Russia, Pony Express takes over. The starting point of departure in case of delivery from China will always be Vladivostok, which will be reported to you by the tracking result of Pony Express, after which, depending on the final destination, the parcel starts its journey through the territory of Russia.
You can track your Pony Express parcel from China using the track code, you don’t need to know the invoice number, just go to the section. Considering that parcels from GearBest are sent first to one of the local logistics companies in China, they have their own unusual track code format. At the moment it looks like this:
- ETSSD1000488800YQ
Perhaps later, the letters in the track code will change, but at the moment such track codes begin with ETS, as they belong to the Chinese logistics company REST Express, and after that they are transferred into the hands of Pony Express.
When you enter your track code on the official website of Pony Express, information about the movement will be available only on the territory of Russia, if you want to track your package sent via Pony Express all the way from China, we recommend using which will display the entire path of the package from the store to you.
In this case, the parcel arrived in Vladivostok on the 19th and reached St. Petersburg on the 23rd, where it was successfully delivered to the recipient. It would seem very fast, but the full path was a little more.
In order to track the time it took for a package from GearBest to reach the Russian border, it is enough, as noted above. The tracker will automatically determine which of the Chinese logistics companies your package was sent to and will give you a route to the border with Russia.
In this case, the parcel from China to the border with Russia was transported by the logistics company ETS Express. It took 12 days from the moment of actual dispatch to handing over to the Russian customs. As soon as the parcel successfully passed customs, Pony Express tracking began, it reached the addressee in 4 days. The total delivery time from China to St. Petersburg was 16 days, in the case of Moscow it would have been 15.
You should not use these Pony Express delivery times from China as a standard. In this case, delivery was indeed very fast, but the average delivery time via Pony Express is anywhere from 15 to 25 days. In fact, everything will depend on your final location and how well the logistics are developed by those transport companies that deliver your package.
Today 4 directions (parcels) were trackedIn this section you will find a modern and convenient service for fast and accurate tracking of parcels, cargo and postal items delivered by the international courier company Pony Express LLC, which is a branch of the international trade mark PONY EXPRESS. Pony Express provides services for express courier delivery of parcels, cargo and postal items to more than 5000 cities of the CIS countries, as well as to 220 countries of the world. The structure of the Pony Express company includes more than 80 offices and 200 representative offices of the company in major cities of the Russian Federation, Ukraine, Armenia and Kazakhstan. The company provides the population with a wide range of courier, financial, postal and visa services. This enterprise is developing dynamically. It has earned great popularity for its high quality of cargo transportation and relatively short delivery times.
With the help of this service, in just a couple of minutes you can track the current exact location of the parcel or postal item delivered by the Pony Express courier service.
How to track by number?
Tracking the transportation and delivery of a parcel, cargo, postal item by the Pony Express courier service is quite simple: for this you need to enter a barcode identifier (track number) in the “# Tracking number” box. You can find this identifier or track number of the postal item on the invoice, it is located under the barcode in the upper left corner. After entering it, click on the "Track" button or press the "Enter" key.
What are tracking numbers
When registering a shipment by the Pony Express courier service, all parcels, cargo and packages are assigned a unique number. This number contains 12 characters, including numbers and two hyphens.
An example of the track number of the Pony Express company:
Why can't I track my package?
How to track by number if your tracking request failed? The Pony Express courier service works smoothly and reliably, so situations where it is impossible to track the parcel are quite rare and most often caused by two reasons:
The track number was entered incorrectly in the "# Tracking number" box. Carefully check the correctness of its introduction.
The parcel has not yet been registered in the Pony Express database. According to the rules of this courier service, a parcel, cargo or postal item must be registered in the database within a day after they arrive at the warehouse of the department. Try again to track the parcel by track number the next day.
C.O.D
When sending a parcel or cargo, you can order cash on delivery. This means that the recipient, in order to pick up the parcel, will have to pay its cost. The cost of the parcel indicated by the sender when sending it, after payment by the recipient, will be returned to the sender.
Amount payable
Upon receipt of the parcel or cargo, the manager will tell you the amount to be paid. It includes the amount of cash on delivery (if specified), as well as the cost of delivery of the goods or parcels by Pony Express. The amount payable will be calculated in the national currency of the country of the recipient or sender.
Payment option
Pony Express has two payment options:
Cash. To be made in cash upon receipt of a parcel or cargo from the company's warehouse or upon delivery by a courier to the specified address.
Cashless payments. In some branches of the Pony Express company, there is the possibility of cashless payments with Visa or MasterCard payment cards.
Delivery methods
There are such types of delivery by Pony Express courier company:
SML package. This is an economical way to send parcels in packages of three sizes and weighing up to 10 kg inclusive from the regions to Moscow and St. Petersburg.
Delivery on time. This is a guaranteed delivery of postal and freight items, maximally focused on the needs of the business. There are tariff options "Express 10:00", "Express 13:00", "Express 18:00".
Express delivery mail. This is an urgent delivery of postal items weighing up to 20 kg (inclusive) in Russia and the CIS.
Economy Postal Delivery. This is the most economical way of non-urgent delivery of postal items weighing up to 20 kg (inclusive).
Cargo-Express. This is an urgent delivery of cargo items weighing more than 20 kg in Russia and the CIS.
Cargo-Economy. This is an economical way of non-urgent delivery of cargo items weighing more than 20 kg in Russia.
Direct car. This is the delivery of large volumes of goods throughout Russia and the CIS countries. The service "Direct car" involves a full load of the car, freight forwarding and the ability to choose vehicles depending on the type of freight shipment.
How to receive a parcel or postal item?
In order to receive a parcel or postal item, you need to come to the Pony Express office indicated in the appointment and present a document proving your identity. This may be a civil passport, a foreign passport, a military ID, an exemption certificate, or another form of identification that temporarily replaces a passport. In some cases, it is possible to receive a parcel on a driver's or pensioner's license. If the address of the recipient is indicated in the shipment, then the parcel, cargo or postal item will be delivered to his address to the door.
To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.
Try it, it's not hard ;)
If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.
Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"
If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.
If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.
If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)
Rate this article:
This time, let's talk about one of the recently popular ways to deliver goods from China, namely the Pony Express courier delivery service. The history of the company's creation goes back to the USA, but we are primarily interested in its work on the Russian market of logistics solutions and the ability to track Pony Express from China to Russia. Despite the fact that the company has been operating for more than 20 years, its services could not be called a popular delivery method from China, until recently. The thing is that not so long ago, I started using the services of Pony Express to deliver goods to Russia and the CIS countries. Perhaps they also began to use a new method, but so far they have not had to deal with it.
In order to understand how Pony Express package tracking works, you need to understand the principle by which these packages are delivered. The method is in many ways similar to the delivery of goods from China,. After the actual shipment of the goods from the same, the parcels by Chinese logistics companies reach the border with Russia.
After your parcel successfully passes customs clearance and ends up on the territory of Russia, Pony Express takes over. The starting point of departure in case of delivery from China will always be Vladivostok, which will be reported to you by the tracking result of Pony Express, after which, depending on the final destination, the parcel starts its journey through the territory of Russia.
You can track your Pony Express parcel from China using the track code, you don’t need to know the invoice number, just go to the section. Considering that parcels from GearBest are sent first to one of the local logistics companies in China, they have their own unusual track code format. At the moment it looks like this:
- ETSSD1000488800YQ
Perhaps later, the letters in the track code will change, but at the moment such track codes begin with ETS, as they belong to the Chinese logistics company REST Express, and after that they are transferred into the hands of Pony Express.
When you enter your track code on the official website of Pony Express, information about the movement will be available only on the territory of Russia, if you want to track your package sent via Pony Express all the way from China, we recommend using, which will display the entire path of the package from the store to you.
In this case, the parcel arrived in Vladivostok on the 19th and reached St. Petersburg on the 23rd, where it was successfully delivered to the recipient. It would seem very fast, but the full path was a little more.
In order to track the time it took for a package from GearBest to reach the Russian border, it is enough, as noted above. The tracker will automatically determine which of the Chinese logistics companies your package was sent to and will give you a route to the border with Russia.
In this case, the parcel from China to the border with Russia was transported by the logistics company ETS Express. It took 12 days from the moment of actual dispatch to handing over to the Russian customs. As soon as the parcel successfully passed customs, Pony Express tracking began, it reached the addressee in 4 days. The total delivery time from China to St. Petersburg was 16 days, in the case of Moscow it would have been 15.
You should not use these Pony Express delivery times from China as a standard. In this case, delivery was indeed very fast, but the average delivery time via Pony Express is anywhere from 15 to 25 days. In fact, everything will depend on your final location and how well the logistics are developed by those transport companies that deliver your package.
(function(w, d, n, s, t) ( w[n] = w[n] || ; w[n].push(function() ( Ya.Context.AdvManager.render(( blockId: "R-A -184100-2", renderTo: "yandex_rtb_R-A-184100-2", horizontalAlign: false, async: true )); )); t = d.getElementsByTagName("script"); s = d.createElement("script "); s.type = "text/javascript"; s.src = "//an.yandex.ru/system/context.js"; s.async = true; t.parentNode.insertBefore(s, t); ))(this, this.document, "yandexContextAsyncCallbacks");
In this section you will find a modern and convenient service for fast and accurate tracking of parcels, cargo and postal items delivered by the international courier company Pony Express LLC, which is a branch of the international trade mark PONY EXPRESS. Pony Express provides services for express courier delivery of parcels, cargo and postal items to more than 5000 cities of the CIS countries, as well as to 220 countries of the world. The structure of the Pony Express company includes more than 80 offices and 200 representative offices of the company in major cities of the Russian Federation, Ukraine, Armenia and Kazakhstan. The company provides the population with a wide range of courier, financial, postal and visa services. This enterprise is developing dynamically. It has earned great popularity for its high quality of cargo transportation and relatively short delivery times.
With the help of this service, in just a couple of minutes you can track the current exact location of the parcel or postal item delivered by the Pony Express courier service.
How to track by number?
Tracking the transportation and delivery of a parcel, cargo, postal item by the Pony Express courier service is quite simple: for this you need to enter a barcode identifier (track number) in the “# Tracking number” box. You can find this identifier or track number of the postal item on the invoice, it is located under the barcode in the upper left corner. After entering it, click on the "Track" button or press the "Enter" key.
What are tracking numbers
When registering a shipment by the Pony Express courier service, all parcels, cargo and packages are assigned a unique number. This number contains 12 characters, including numbers and two hyphens.
An example of the track number of the Pony Express company:
Why can't I track my package?
How to track by number if your tracking request failed? The Pony Express courier service works smoothly and reliably, so situations where it is impossible to track the parcel are quite rare and most often caused by two reasons:
The track number was entered incorrectly in the "# Tracking number" box. Carefully check the correctness of its introduction.
The parcel has not yet been registered in the Pony Express database. According to the rules of this courier service, a parcel, cargo or postal item must be registered in the database within 24 hours after they arrive at the warehouse of the department. Try again to track the parcel by track number the next day.
C.O.D
When sending a parcel or cargo, you can order cash on delivery. This means that the recipient, in order to pick up the parcel, will have to pay its cost. The cost of the parcel indicated by the sender when sending it, after payment by the recipient, will be returned to the sender.
Amount payable
Upon receipt of the parcel or cargo, the manager will tell you the amount to be paid. It includes the amount of cash on delivery (if specified), as well as the cost of delivery of the goods or parcels by Pony Express. The amount payable will be calculated in the national currency of the country of the recipient or sender.
Payment option
Pony Express has two payment options:
Cash. To be made in cash upon receipt of a parcel or cargo from the company's warehouse or upon delivery by a courier to the specified address.
Cashless payments. In some branches of the Pony Express company, there is the possibility of cashless payments with Visa or MasterCard payment cards.
Delivery methods
There are such types of delivery by Pony Express courier company:
SML package. This is an economical way to send parcels in packages of three sizes and weighing up to 10 kg inclusive from the regions to Moscow and St. Petersburg.
Delivery on time. This is a guaranteed delivery of postal and freight items, maximally focused on the needs of the business. There are tariff options "Express 10:00", "Express 13:00", "Express 18:00".
Express delivery mail. This is an urgent delivery of postal items weighing up to 20 kg (inclusive) in Russia and the CIS.
Economy Postal Delivery. This is the most economical way of non-urgent delivery of postal items weighing up to 20 kg (inclusive).
Cargo-Express. This is an urgent delivery of cargo items weighing more than 20 kg in Russia and the CIS.
Cargo-Economy. This is an economical way of non-urgent delivery of cargo items weighing more than 20 kg in Russia.
Direct car. This is the delivery of large volumes of goods throughout Russia and the CIS countries. The service "Direct car" involves a full load of the car, freight forwarding and the ability to choose vehicles depending on the type of freight shipment.
How to receive a parcel or postal item?
In order to receive a parcel or postal item, you need to come to the Pony Express office indicated in the appointment and present a document proving your identity. This may be a civil passport, a foreign passport, a military ID, a certificate of release or other identification card that temporarily replaces a passport. In some cases, it is possible to receive a parcel on a driver's or pensioner's license. If the address of the recipient is indicated in the shipment, then the parcel, cargo or postal item will be delivered to his address to the door.
