Not so long ago, an auction was held at which frequencies for the introduction of 4G Internet were sold, in which all three large market participants predictably took part. mobile communications Ukraine:, and. Each of the operators won their lot (there is no point in talking about the details of the auction now) and everyone immediately started working on launching the new item in their network.
The result was not long in coming: as of March 31, 2018, lifecell and Vodafone have already reported on the launch of 4G in the largest cities of Ukraine, and Kyivstar promises to do this in the near future, citing the lack of necessary permits at the moment. Nevertheless, many subscribers are now worried about the question: how to know if their phone supports 4G-technology and do I need to change the SIM card for this?
How to know if a phone (smartphone) supports 4G
It is important to know that 4G (the name LTE is also often mentioned) in Ukraine operates at frequencies of 1800 MHz and 2600 MHz, and this in the international classification is denoted by such names as Band 3 and Band 7, respectively (they can also be called b3 and b7). This is important for the reason that in the characteristics of your phone, support for the 4G network will be indicated precisely by the list of ranges in which the mobile device can operate. All you need to do: find this information on the official website of the manufacturer of your mobile device or in its documentation.
There is a simpler option, but it is not suitable for all smartphone models. Most often, the choice of the mobile Internet option is made in the "Network mode" section (or similar). There you can find modes such as LTE / 2G / 3G / auto. In this case, LTE is 4G. But in some models of smartphones there is support for 4G, but in the settings it is not so easy to find it ... Therefore, it is better to find information in the documentation or on the Internet.
And what about the SIM card? Do I need to change it?
In the case of a sim card, everything is quite simple. Each of the operators offers their subscribers a simple USSD request, by which you can understand whether to change the SIM card or not. These codes are:
- for Kyivstar network users, just enter the code *245*4# and press the call key.
- for Vodafone subscribers (former MTS-Ukraine) request *222#
- for lifecell subscribers: *455#
We hope that you are now fully ready for the next generation of mobile Internet.
SIM card supports 4G network.
SIM card does not support 4G network. You can change it at any Tele2 service point free of charge.
The phone number was entered incorrectly. Command to check the number: * 120 #
The phone number was entered incorrectly. The command to check the number: * 120 #.
- Old SIM cards do not support 4G
Useful information:
- To set up 4G Internet on your phone, use the page. If 4G mode is not automatically activated, then dial the command * 184 * 46 * 1 #
- 4G Internet in the Tele2 network operates at a frequency of LTE 1800 MHz (you need to check that your phone supports this frequency).
- Checking the device by IMEI code is indicative. For successful sessions in 4G, check that the given frequency and network mode are supported by your phone and SIM card.
What is 4G?
4G or LTE is the fourth generation of mobile communications, developed in 2012 and allows data transmission at speeds exceeding 100 Mbps for mobile and 1 Gbps for fixed subscribers. The main difference between LTE and 3G is the higher data transfer rate. In 3G, the limit is 42 Mbit / s, this is the peak data download speed in the most modern modification of the 3G standard - HSPA +. The real one is still 2-3 Mbit / s.
Thanks to the short response time, the 4G Internet is much more convenient than the 3G currently used. In addition, it provides advanced technical capabilities for the provision of multimedia services, for example, high-quality mobile TV, Internet telephony and video calls.
Not all users are well versed in communication technology and standards. At the same time, advertising on the Internet, on television and radio is replete with various slogans and slogans that a particular smartphone supports a particular function and has certain capabilities. The situation is quite everyday, the firms that are engaged in sales must make a profit and actively promote their products.
4G mobile phones are especially popular. Technologies do not stand still, and in addition, they are becoming cheaper and easier to manufacture and maintain due to their scale.
So how do you know if your phone is 4G capable? - hereinafter in the text.
What it is?
Before answering the question of how to find out if a phone is 4G capable, it is important to determine what it is about. As a rule, this term means a modern communication standard that provides increased data transfer speed when using mobile Internet and high quality for regular calls.
As expected - HSDPA mode. Scroll below, and in the item "Set the preferred network type" set the value LTE only.
Watching the network indicator ... and hurray. Shows LTE connection!! We look at the information:
The same, everything is fine: the presence of a signal - yes, LTE connection - yes ...
Now confuses the cross on the network indicator. This is because there is NO possibility to CALL !! Well, of course, no one will get through to you)) You are on the Internet)) Yes, this is a minus of the current implementation of 4G LTE from operators. What to do, we were interested in the Internet - we check that with speed ... Here are some statistics on ping requests to the Google DNS server:
In order to check whether your device will support 3G and 4G technology in the ALTEL 4G: GSM network, just enter first 8 digits IMEI code of your device.
For example: 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5
What is IMEI?
IMEI is a unique serial number for each mobile device, usually 15 to 18 digits long.
How do I find out the IMEI of my phone?
Method 1:
Dial * # 06 # and press the call button on your device.
Method 2:
Look under the battery or on the box of your device.
A new type of communication - 4G (LTE) - will soon start working in Ukraine. One of these days already on the frequencies required for such networks. Operators promise that the first LTE icons on smartphone screens will appear among users very soon. At the same time, only about 15% of smartphones in networks are ready to work with 4G. The editors tell you how to check if your smartphone supports this technology.
You can pick up a phone with 4G support from the partner of this material MOYO.UA.
#1. What happened?
Active preparations are underway for the introduction of 4G. Three frequency operators in the 2600 MHz range, next in line is a tender for 1800 MHz. According to the statements of mobile companies, 4G in large cities is already in the coming months. However, not only operators but also subscribers need to prepare for 4G, since not all smartphones support the new communication standard.
# 2. What do you need to know about this?
First of all, you need to remember that the frequencies of the 1800 MHz and 2600 MHz bands, at which the technology will operate in Ukraine, in the international classification correspond to the names Band 3 and Band 7, respectively (sometimes they are denoted as b3 and b7).
This is important, since this terminology is used in the documentation, in many online stores and official sites. Ideally, a smartphone should support both bands. Then in Ukraine 4G will work wherever there is coverage.
# 3. And how do I know if my smartphone supports 4G?
The easiest way to find out about LTE support is to look in the smartphone settings. If in the "Network mode" tab (or similar) there is 4G in the options, then your smartphone supports the technology. But this is not a reliable method - not all phones in this section display 4G, although they support this type of connection.
The next thing to do is check the information in online stores and on the official website. It is better to take a look at the official site, as often there is information about those very ranges. You will find out if your smartphone supports LTE, and if so, what kind of "bands".
#4. Can't find information anywhere. Where else can you see it?
As a last resort, visit the GSMArena website. Find your smartphone using the search above and take a look at the NETWORK section. If the desired "bands" are indicated opposite the LTE column, then = the phone supports the communication standard. Important: pay attention to the model of your smartphone (depending on this, the supported frequencies may differ), as well as the region - you need Europe or the EMEA region.
#5. With this sorted out. And what about the SIM cards? Will they also need to be changed?
Yes, for those who still have regular SIMs. 4G support requires new USIM cards that run 4G. Kyivstar subscribers can find out about the compatibility of SIM cards with 4G by the number indicated. If the SIM card does not fit, the operator offers to change it for free at any branch.
Vodafone said it will soon also introduce a "convenient way to test" the card's 4G compatibility. The operator's customers who have not bought or changed their card since the beginning of 2017 will have to change their SIM card. This can be done free of charge at the nearest service center.
# 6. My smartphone does not support 4G. What to do?
There is only one way out - to buy a new one. Fortunately, now there are a lot budget smartphones that support this type of communication. For example, inexpensive smartphone with LTE you can choose on the website MOYO, our partners in the preparation of these cards. Available options can be viewed
Many people are interested in the question of how to find out if the Phone supports 4g. A large number of people use mobile devices, which provide the ability to access the Internet. But, here we are talking about the fourth generation technology. How to find out if a SIM card supports 4g - you also have to figure it out.
What opportunities does technology provide?
In Russia, such a product is in great demand, although it appeared relatively recently. A few years ago, it was difficult to believe in the possibilities that are available today. For example, data is transmitted at a speed of approximately 150 megabits / s. The vast majority of resources are loaded instantly. A movie in excellent quality will load in about 10-15 minutes.
But to enjoy these benefits, you need to know which phones support 4G LTE.
Find out if the device supports the technology
Such information should be indicated in the technical specification. In the document, as a rule, you can read what kind of data reception and transmission standards are provided. If it is noted that the LTE module is provided, then the phone can function in the latest generation network.
You can check on the phone itself. Go to its settings and select the parameters of the mobile connection. In the "Network Type" item, you will see all the networks that are available on your gadget.
Not all smartphones offer the option to choose LTE, although they do support it. Samsung Galaxy S4 Active belongs to such models. Use the ShowServiceModeForGalaxy LTE program to connect.
If the gadget and SIM card are ok, and high speed communication is still not observed, check the coverage area map or check with the operator if they support fourth-generation technologies.
What if the phone doesn't support 4g?
There is only one way out of the situation - to buy another model. Often, store sellers themselves tell about the presence of such a function. They understand that a large number of consumers will pay attention to this argument. In the office of any cellular company, they will tell you how support for 4g lte networks is carried out - what it is, what are the advantages of the technology. You can also purchase here modern Phone,... Competent consultants will help you with choosing a model. You can also contact directly using the voice call function.
If the sim does not support 4g lte, then you need to change the sim card. If it does not have the inscription "4G LTE" or the SIM card was released before 2013, then almost certainly it does not have the ability to connect to the network at high speeds.
SIM card, number, tariff
- on the site: select new tariff, click the button "Switch to tariff" on the page;
- in the MegaFon application or in the Personal Account.
- How to unblock a number?
- If you run out of money on the account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
- If you have not used the number for more than 90 days, it may be blocked. To restore the number, apply to the MegaFon salon with your passport. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
Find out if it is possible to restore the number by sending a free SMS from a valid MegaFon SIM to. In the message, indicate the number you want to restore, the full name of the owner. - If the number is blocked after losing the SIM card, you can get a new SIM card with the same number for free by applying to the MegaFon salon with your passport.
- If you have set the blocking, the number will be unblocked automatically on the day you selected the blocking end.
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- How do I get a new SIM card while keeping my phone number?
Apply with your passport to any MegaFon salon in the Home region, on the territory of which the contract has been concluded. You can get a new SIM card for free and continue using your number. The tariff and all conditions of service remain the same, you do not need to conclude a new contract for the provision of communication services.
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- How can I keep my number?
The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, access to the Internet. If you do not use communication services for more than 90 calendar days in a row on tariffs for calls and for more than 180 calendar days in a row on tariffs for the Internet, the subscription fee for maintaining the number begins to be debited daily.
In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services regarding this subscriber number is considered terminated at the initiative of the subscriber.
The amount of the subscription fee for maintaining the number, the conditions for its cancellation and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs section or Tariff Archive.
If you do not use communication services for more than 90 days with a zero or negative balance of your Personal Account, the agreement is considered terminated on your initiative. If the number was not transferred to another person, it can be restored by filling out an application in the MegaFon salon.
If you plan not to use mobile communication for a long time (more than 90 days), block your number.
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- Use the service Telephone codes of mobile operators. Enter interested mobile number in the search bar and click the "Check" button. The name of the service provider and the region will be displayed below the search bar.
- Type the command * 629 # ... Then enter in any format the mobile number you want to check. Operator and region information will be displayed on the screen.
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- How to renew the contract or change the number?
You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
Choose a beautiful, easy-to-remember number in the online store or in the MegaFon salon.
The cost of the room depends on the class of the room: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More information about the cost of the room in the description of the service Number selection.
The service operates in two modes:
- one-way: the caller will hear the message “The subscriber's device is turned off or is out of the network coverage area”;
- two-way mode: the caller will receive an SMS with your new number.
In any mode, you will receive an SMS with the number of the person who called your previous number.
The service does not work if the balance on the old number is negative or zero, as well as if the old SIM card is blocked.
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To find out the name and conditions of the current tariff, go to your Personal Account and select the "Tariff" section or dial a free command * 105 * 3 #
You can change the tariff
You can switch to any tariff except archive. The cost of the transition is indicated on the page of the selected tariff.
When the tariff is changed, the bundles of minutes, SMS and Internet connected within the current tariff will "burn out" and will not operate on the new tariff. The written-off subscription fee is not recalculated.
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Services, options
- Go to the section Balances by service packages in your Personal Account.
- Open the section Balances by service packages in the MegaFon application.
- Customize the widget.
Use any convenient way:
Widget - an element of the MegaFon application Personal Area... It is not necessary to enter the application - the remaining minutes, SMS, megabytes, and the balance of the Personal account will be displayed on the screen of your smartphone.
For the widget to work, install the MegaFon application on your smartphone / tablet Personal Account. For OS Android app must be installed in smartphone memory, not SD memory. Go to the settings of your smartphone and activate the widget.
The appearance of the widget and the amount of residues that will be simultaneously displayed on the smartphone screen differ depending on the OS.
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Mobile Internet
- What to do if the mobile Internet does not work or the speed has dropped?
- Check your balance and top up if necessary. To check the balance, type the command * 100 # or go to your Personal Account. The Internet works only with a positive balance. If you have recently replenished your account, please wait a few minutes for the internet to work again.
- Check the balance of the Internet package. Open the MegaFon application or go to your Personal Account and in the "Services" section, select Balances by Service Packages. If the included Internet volume is over, connect one of the options to extend the Internet.
- Check if you have connected the "Mobile Internet" service by typing the command * 105 * 4 * 4 #
- Make sure that you have enabled the "Data transfer" mode. You can check this in the settings of your smartphone or tablet in the section "Data transfer", "Data connection" or " Mobile network»(The name may differ from device to device).
- Restart your device (turn off and on).
- Disable Wi-Fi on your smartphone / tablet (when using a router from MegaFon, Wi-Fi must remain on).
- Move the SIM card to another device. If in another device Mobile Internet also does not work, contact the nearest MegaFon salon with an identity document to replace the SIM card. When replacing the SIM card, the phone number will not change, the service is provided free of charge.
To find out the address of the nearest salon, open the MegaFon application. - When using the Internet via a modem / router: Reinstall the MegaFon Internet application, try connecting the modem / router to a different USB port on your computer, update the software of your modem / router. Latest Versions software you can download it for free in the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G +, how to start using it and how is the transition from 2G / 3G to 4G + going?
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- How do I fund my account?
Choose any convenient method:
- Top up your account from a bank card or e-wallet in the Payment section.
- On home page In your personal account, you can replenish your account, as well as the account of another Megafon subscriber with a bank card.
- Set up Auto Payment yourself in your Personal Account on the website or contact a specialist in the MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
- If you cannot pay right now, use the Promised payment service.
- Another MegaFon subscriber can transfer money to you from his account using the Mobile Transfer service. To send a request to another subscriber, use free service Pay for me.
- If you are a client of Sberbank and your bank card tied to a phone number, specify the required amount in an SMS and send it to the number or use the Sberbank-Online application.
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- How to stay connected with a negative or zero balance?
To make a call if the balance is insufficient, use the Call service at the expense of a friend, and your interlocutor will pay for the conversation.
Type " 000 "And the subscriber number, starting with" 8 " or " 7 ", for example: 000792XXXXXXXX.The service is valid only for calls to MegaFon numbers.
To credit the notional amount to your account at any convenient time and continue using mobile services, activate the Promised payment by typing the command * 106 # ... The service is paid.
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Mobile subscriptions
- How do I unsubscribe?
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- Can I listen to the recording of my telephone conversation?
MegaFon does not record calls from subscribers.
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- How to set up call forwarding?
You can set or cancel call forwarding in the phone menu or in your Personal Account. For the conditions and cost of setting up call forwarding, see the service page.
If the set forwarding does not work, check if your number is barred and if the number is correct.
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- What is VoLTE technology and what do you need to use it?
1 - Fire Service;
2 - police;
3 - emergency;
4 - emergency service of the gas network.
Emergency phone numbers:
Emergency - ;
Calls to emergency numbers are free. You can call if there is no money on the account, and even from a phone without a SIM card to the number.
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- What to do if your phone is lost or stolen?
Block the number.
Free blocking period - 7 days. Then the subscription fee begins to be debited. All communication services on the number before activating the blocking are paid by you. If your phone is stolen or lost, please let us know as soon as possible. This is to prevent the thief or the person who found your phone from using the money in your account.
Get a new SIM card with your old number.
Try to find your phone.
Contact the police and file a theft report. Your phone may be found.
If you've lost your iPhone or iPad, use Find iPhone.
If you have lost your Android phone, use the Find My Device function.
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- How to protect yourself from fraudsters?
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- How are emergency communication services provided?
Mobile subscriptions are information and entertainment services that combine music, videos, pictures, texts and mobile applications of various topics. Check out the complete catalog.
The subscription fee is charged in accordance with the Subscription Terms.
To find out which subscriptions are connected, go to your Personal Account, select the "Services and Options" section, the "My" subsection, which will display a list of subscriptions connected to your number
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To find out who called you while the phone was turned off, out of network coverage or while you could not answer, activate the Who Called + service. You will receive an SMS about the missed call on behalf of the person who tried to call you. The SMS will indicate the number and time of calls.
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- How do I unsubscribe?
Roaming
- How to use communication services when traveling around Russia and the world?
When traveling in our country, no additional steps are required to use communication services. The only condition is that you must have a positive balance.
When you leave for other countries, as well as the Republic of Crimea and the city of Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
- 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
- Personal account or MegaFon application;
- go to the MegaFon salon with your passport.
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- call the Support Service at 8 800 550 0500 in Russia or at +7 926 111-05-00 from anywhere in the world;
- write to the chat with support in your Personal Account or in the MegaFon application;
- go to the MegaFon salon with your passport.
- How to activate and deactivate services in roaming and spend less?
The easiest and most convenient way is mobile app MegaFon or Personal Account. You can check the balance, activate or deactivate services and options, order details of expenses and ask the support question in the chat.
In roaming, you do not need to change the mobile Internet settings.
Note!
Some phones may restrict data roaming. Go to the settings and check if the mobile Internet is turned on in roaming.
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The cost of communication services while traveling in Russia may differ from the cost in the Home region. Detailed conditions you can find out in your Personal Account, in the description of your tariff or using a free command * 139 #
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There is no MegaFon network in the Republic of Crimea and the city of Sevastopol, so make sure before the trip that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
How to find out if roaming is enabled on your number:
You can find out the cost of services on the page or in the description of your tariff.
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- How to use communication services when traveling around Russia and the world?
- What to do if the mobile Internet does not work or the speed has dropped?
