Boxberry is a transport and logistics company that delivers goods (letters, parcels, parcels) for online stores or individuals. The company has an extensive network of branches or distribution points throughout the country.
There are also international offices that allow you to optimize the work of delivering goods even before they cross the Russian border. In this connection, the company also carries out activities for customs clearance of cargo.
A notable advantage of the boxberry company is the fact that services for the delivery of goods or mail are carried out not only at points of issue, but also with the help of a courier service. Thus, the customer, whether it is an online store or an individual, will receive their cargo at a convenient day and time at the specified address.
The main priorities in the company's activities are professionalism, reliability and efficiency. Boxberry's activities are aimed at creating the most favorable conditions for its customers for the delivery of goods.
The Boxberry transport company has its own website on the Internet, where you can track your order in real time by the number of shipments. If you have any questions, you can contact the Boxberry hotline at any time, the numbers of which can be found in the directory or on the company's website.
How to track the package
Currently, many shops and individuals order any product via the Internet. Many customers are constantly interested in where or at what stage the ordered product or postal item is located. Nothing is easier at Boxberry. You only need to have a device with Internet access and know the order or invoice number (full number, including zeros). Thus, you can always trace the entire route of the order, up to the hour of delivery.
While working with Internet tracking, a situation may arise when the response “order not found” is received. Do not be afraid of this circumstance. All information about shipments is entered into the database only when a particular shipment has arrived at the Boxberry warehouse. Sometimes, especially on the eve of weekends or holidays, the information will be entered into the database on the next business day.
On the company's website, when tracking the parcel, a detailed breakdown of the delivery time (including the remaining days) is given, a reminder is given of the final address (point of issue), as well as the shelf life of the goods on it.
Get shipments
Individuals, in whose name the cargo was sent, can receive delivery in person at the distribution centers, or the company's courier will deliver them to the specified address. In any case, you must have a passport proving the identity of a citizen. This is the case if the goods were paid in advance.
In case of incorrectly entered passport data when ordering in a Russian online store, you will need to contact the seller of the goods so that he makes the appropriate changes. If the order was made in a foreign online store, to correct the data, you need to go to your Boxberry personal account.
You can also pay for the goods at Boxberry branches, depending on the terms of delivery.
It must be remembered that the shelf life of the ordered goods in Boxberry branches is limited. For different suppliers of goods, they make up a different number of days. You can clarify the information directly in the branches of the company.
For individuals it is 5 business days. However, in any case, the shelf life can be extended, for this you need to contact the store where the product was purchased.
In the case of delivery of goods to the specified address by a courier, he will preliminarily contact by the indicated phones as soon as the goods arrive at the Boxberry warehouse.
Buying goods from China
Many buyers in our country know that the cheapest and at the same time high-quality goods come to us from China. Users of online stores have already seen from their own experience that Aliexpress is the most attractive platform. It contains hundreds of thousands of different goods produced by numerous Chinese firms.
It's hard to imagine what you can't buy on Aliexpress. Low prices, the presence of the Russian version of the trading platform, the absence of cash on delivery and fast free delivery to the country, all this is very attractive to Russian buyers.
From the point of view of price-time, the most attractive way to receive goods is to order a shipment to the border with Russia. It will take very little time, and then, with the help of Boxberry's logistics connections, to carry out targeted delivery to any point within the country. With minimal costs, delivery times will be reduced very significantly.
Today it remains to be seen what kind of feedback Boxberry receives. This service began to interest many citizens in Russia. But what is it? What services does she offer? What should people pay attention to before contacting her? Is Boxberry Delivery Service Worth It? All features of cooperation will be discussed below.
Description
Boxberry is a modern goods delivery service. It is designed to serve both private clients and legal entities. Works with many shops.
The advantage of Boxberry is that this delivery mainly works with online stores. This means that the client can order something on the Internet and use the delivery from BoxBerry. For a certain time, the order will be transported and delivered to the customer.
We get ourselves
Boxberry delivery is a modern system for transporting goods to their destination. What should you pay attention to first of all? What is the significant advantage of the organization?
The thing is that Boxberry offers delivery mainly to certain delivery points. More precisely, to the storage chambers. At any convenient time, the client will be able to independently arrive at one or another point of issue of goods and receive an order.
It is very comfortable. Boxberry also offers a courier service. There is nothing surprising in this. In general, the organization pleases with its capabilities, and this attracts many.
Contacts
What contacts are suggested to contact the company? In fact, there are a lot of rooms. But basically they offer communication by phone in Moscow. Boxberry delivery allows you to receive consultations by phone and using the official website.
You can use the following contacts:
- 8 495 789 97 90, additional - 3070;
- 8 499 272 69 44.
If you don't want to talk on the phone, it is recommended to use the feedback form or a special online chat located on the main page of the organization. With their help, you can easily keep in touch with Boxberry.
About employees
This organization receives a variety of reviews. There are good ones and not so good ones. For example, some emphasize not the best work of the staff. Or rather, couriers and employees of the "call center".
Such statements are not so rare. Some employees do not have competent knowledge, they cannot provide proper assistance or give high-quality advice. Some couriers are not the best way to navigate the road when providing services.
Nevertheless, there are positive reviews about Boxberry employees. They are spoken of as professionals who know their business. Everyone tries to please the client, in the "call center" they answer all the questions asked.
What to believe? It is best to take a neutral point of view. Boxberry has really good staff, but no one is immune from some incidents. There are conscientious workers here, and not so much. But the second unit, and it pleases. Customers are treated very well though.
Not always for individuals
Shipping Boxberry reviews earns varied. Among them, one can see opinions in which there is indignation at some nuances. This is not to say that customers express direct negative, but something cannot be ignored.
In particular, the fact that Boxberry does not accept individuals at all points of issue of goods, just as it is not possible to send goods everywhere, being an ordinary person. There are separate points for servicing legal entities.
Situations like this are frustrating for ordinary people. But at the same time, they are not ready to refuse cooperation with Boxberry. Not critical, but it is desirable to clarify where the point of work with individuals is located. Then there will be no special claims to the work of the organization.
Prices
What other reviews does the Boxberry delivery service get? Some customers indicate that the organization pleases with its prices. Exact prices depend on the parameters of the parcel, as well as on the city of residence of the recipient client. But at the same time, many are still satisfied with the terms of cooperation.
It is noted that using Boxberry, you will not have to overpay. This delivery service offers humane budget rates. In some cases, the organization allows you to receive parcels without payment. Details are recommended to be clarified by the numbers indicated earlier or through the feedback form.
Schedule
Boxberry is a delivery service that offers, some customers complain, not the best working hours. In general, he has no complaints. But along with this, recipients and senders sometimes say that it is not very convenient that delivery does not work on weekends.
Also, it is not always possible to use this service on holidays or pre-holiday days. Not the biggest drawback, but everyone needs to remember about it. On weekends, Boxberry does not work in principle. And on official holidays, the work schedule must be clarified. This is a purely individual question.
Calculator
Boxberry gets pretty good reviews from customers. Many point out that the exact cost of delivery of a particular product can be calculated without outside help and much work. It is enough to use the online calculator on the official page of the organization.
This service works great. He is admired by both legal entities and individuals. No one hides how much the cost of contacting the organization with this or that package will cost. Everything is fair.
Delivery period
Boxberry gets good reviews not only for its prices, but also for its fast work. Most consumers emphasize that parcels are sent as soon as possible and delivered too. We try to do it without delay.
On average, the parcel will have to wait about 7-10 days, but a lot depends on where the shipment comes from. It is this period that is often indicated by customers. However, sometimes there are delays. But the overwhelming majority of reviews indicate that Boxberry is really trying to deliver packages to its customers quickly. It is for this feature that many prefer the BoxBerry delivery service.
About pick-up points
What can you say about Boxberry pick-up points? In addition to the schedule of their work, there are several more features that every potential client should be aware of. What is it about?
The thing is that among the shortcomings of Boxberry, many emphasize that it is not so easy to find pick-up points for goods. And this is without taking into account the fact that individuals are not served everywhere. Also, some emphasize: Boxberry disguises some pickup points. More precisely, as already mentioned, there are problems with finding specific branches.
But this is not such a disadvantage. In some cities, people complain that there are few or no Boxberry branches. However, this delivery service is developing. Therefore, questions about the number of points of issue of goods may be resolved in the future. All this is not a reason to refuse cooperation with the organization.
Thousands of stores, as well as hypermarkets operating via the Internet, trust the delivery of parcels to such a popular and sought-after company as boxberry delivery service. Every year, customers are happy to receive small and large packages in which orders are stored at the points of issue. Join and you!
The turnover of the sale of goods via the Internet is growing steadily, and also attracts customers from Russia. The company knows how to please its customers, therefore it offers a huge number of options for unique offers at the best prices. All this makes it possible to purchase the necessary purchases around the world quickly and easily. Boxberry delivery service, reviews which is only advisory, always guarantees prompt delivery of your orders.
Boxberry is a proven delivery service
Even the giants of virtual network trading confidently trust the delivery of the most valuable parcels to this organization, which has proven to be a reliable and successful partner. Boxberry delivers packages every day from around the world, from vitamins and books to consumer electronics and personal items. The geography of the service covers vast territories. More than 100 branches are at your disposal, which are always ready to help you.
For your convenience, the company's specialists have developed a whole range of services that involve picking up a parcel from the warehouse before handing it over to the buyer. But along with this Boxberry delivery service, order tracking which can be on the site, always in touch, so you can ask about the status of the parcel at any time.
The company cooperates with any online stores all over the world. If you need to transport an order from abroad, then the parcels are delivered by air or ground transport. A representative office of the company also exists in Berlin - it controls cooperation with foreign companies. Delivery service Boxberry website has a convenient and intuitive interface that has all the necessary information.
The company guarantees the delivery of important parcels, as well as letters for individuals. Work occurs with all departments. But the most important advantage of the organization is that it strictly observes all delivery dates. Predictable and expected delivery, as well as the optimal cost - all this creates the necessary prerequisites for contacting this particular service to receive high service. Work with Boxberry has already been appreciated by many.
Boxberry branch delivery service opened in 309 cities of Russia. And this applies even to distant cities. High-quality and timely delivery of the company is the key not only to well-established logistics, but also to the vast experience of the company. The organization delivers parcels and letters throughout the Russian Federation.
experience
The organization is considered a structural subdivision of the Ural-Press company - it has been on the domestic market since 1992 and provides a wide range of press delivery and subscription services. In addition, the organization has an impressive experience, delivering the "last mile". So Boxberry received all the rights to use the experience of Ural-Press Group of Companies in service and logistics.
Distance Selling and Boxberry
Delivery by the company is carried out both in the cities of Russia and abroad. In addition, there is distance selling around the world. But the parcels are delivered to the hands of the recipients with the help of a developed courier service, or points of issue. Any delivery options are also available to users of Russian trading platforms (remote). The company works with any online stores. This applies to both Moscow and Yekaterinburg, as well as St. Petersburg.
What will it offer to individuals?
For individuals, the company offers delivery of parcels and letters throughout Russia. This direction is considered relatively new, but now it continues to develop actively. The main goal of the organization is to provide residents of Russia with a comfortable and convenient departure service. It is important that it is convenient and comfortable in terms of quality and price. If you would like to know more about the company, then Boxberry website at your service.
Delivery of shipments from individuals is prompt, accurate, and also with a very high level of service. The organization treats each client with understanding and awe, monitoring the work at every stage. The needs of the client are not an empty phrase, so the organization listens to all wishes. The work must be carried out at such a level as to justify all the wishes of the customer.
Boxberry is a service that is trusted by those who wish to receive service at a high level.
To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.
Try it, it's not hard ;)
If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.
Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"
If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.
If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.
If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)
