Category 94 content at MTS - what is it? V Lately A similar question is asked by many users. Let's look into the nuances together and offer ways to disable paid content.
MTS Company is the largest operator in our market. The organization provides customers with a wide range of services - SMS, voice calls, Mobile Internet etc. The advantage of the operator is the perfect combination of price and quality mobile communications.
But in addition to basic services, the company provides customers with access to additional features. One of them is content ordering. The subscriber can subscribe to the services of interest and receive information from them regularly.
Content category 94 MTS - what is it?
Category 94 MTS content is access to various additional services. For example, you decide to download paid software and subscribe through MTS. The company receives a request from the content provider and transfers the specified amount from the client's account to it.
Most operators have the opportunity to order such services. Paid content can be provided both by the company itself and by third parties.
What is the feature of the service?
Many users complain that the operator has connected paid subscriptions to them without notice. It is only natural that people blame the company, because it is the company that debits the funds from the account and transfers them to content providers.
In fact, MTS is just an intermediary. The organization receives an official request, confirmed by the subscriber. Since an agreement has been concluded with the providers, the company activates the deduction of the daily or monthly fee.
You ask, how was the request to connect the service confirmed by the client? You didn't sign up for any subscriptions, did you? Fraud with paid services is quite common on the Internet.
There are a lot of ways to force a user to connect a subscription. A person on the Internet has scattered attention, he rarely reads the information provided and inadvertently clicks on various buttons and links.
Remember: the operator never connects subscriptions on his own! The company activates them only after receiving confirmation from the subscriber. Therefore, be very careful, read the terms on the sites and do not follow incomprehensible links. This way you can avoid accidentally activating a paid subscription.
How to disable the services of content providers on MTS?
How to disable the content provider MTS? Today there are several ways:
- Through the contact center.
- Internet Assistant.
- With the help of a team.
- In the salon of the company.
How to disable the content of category 94 MTS?
To disable all paid subscriptions, you can use the service to control costs. Dial a request *152# , or immediately type *152*22# so as not to understand the menu. Your phone should receive a confirmation message.
The second option is to set a complete ban on receiving additional content. To do this, use the *984# command. After connecting the prohibition, a confirmation message should be received.
You can also contact a contact center specialist. You will need:
- Dial 0890 on the phone.
- Wait for the connection with the employee.
- Ask to check subscriptions and disable paid services.
- The specialist will manually perform the deactivation.
You can visit the office of the company:
- Find the nearest salon on the map on the official website.
- Come to him with documents.
- Provide your passport to employees.
- Ask to check and disable paid subscriptions.
- Specialists will make a request and deactivate additional services.
The last way is a personal account. Log in and go to the services section. You can find all subscriptions in it and immediately disable them without contacting company employees.
How to avoid connection?
Remember: not a greedy operator connects subscriptions to a number, but you yourself. But often the subscriber is misled by scammers, hiding paid services, forcing them to click on the confirmation button or follow the link.
To avoid looking for instructions on how to disable subscriptions, please observe the following precautions:
- Never click on links sent to you via SMS, instant messengers or in social networks. It is possible that they lead to the subscription activation page.
- Be careful when using and downloading various content. Always read the information provided before confirming an action.
- Never give your mobile number on obscure sites. The following scheme is usually used: write your phone number and confirm it in order to gain access to some portal functions. This scam is quite old, but some people still fall for it.
- Enable Content Ban using *984# command.
Claim. I convincingly insist on the urgent consideration of my claim and the return of funds for services not rendered in the amount of 6674.85 rubles. The MTS operator, without notifying me, as the owner of the account, wrote off this amount in favor of third parties. I did not make any subscriptions and I did not conclude any contracts with the company LLC "TOT-MONEY". In accordance with the Law of the Russian Federation of February 7, 1992 N 2300-I "On Protection of Consumer Rights", the content provider is obliged to transfer the product (perform work, provide service) to the consumer in the appropriate time and of the appropriate quality, and, in the event of a recall of the product (work , services), compensate the losses caused to the consumer in full. In addition, the conditions for the performance of work (rendering of services) must be offered to users before the start of their provision. 1. I was not provided in a timely manner in a visual and accessible form with information about the service provider, as well as information about the service itself. Thus, my (consumer's) right to complete and reliable information about the service is violated, which is provided for by Articles 8 and 10 of the Law "On Protection of Consumer Rights" (Law of the Russian Federation No. 2300-1); 2. Without my consent, funds were debited from my personal account with the MTS operator for the supposedly rendered service. These actions contradict paragraph 3 of article 16 of the law "On Protection of Consumer Rights"; 3. Paying for the services of third parties for me, the MTS operator acts in someone else's interest, but for this you need to have my order (Article 980 of the Civil Code of the Russian Federation). I did not instruct MTS OJSC to pay with the funds placed on my personal account my obligations to a third party. I do not approve of these actions (Article 983 of the Civil Code of the Russian Federation). In addition, I was not notified of these actions at the first opportunity, as required by Article 981 of the Civil Code of the Russian Federation; From September 29, 2012 to September 10, 2013, from my personal account -: 227380405602, the MTS operator illegally debited funds in favor of third parties. I did not give consent to the transfer of funds in favor of third parties, but I identified the debiting of funds, guided by the details of the personal account. The amount written off is: October 2012 568.95 rubles; November 2012 568.95 rubles; December 2012. 568.95 rubles; January 2013 568.95 rubles; February 2013 568.95 rubles; , 59 rubles, May 2013 629, 91 rubles, June 2013 589, 27 rubles, July 2013 629, 91 rubles, August 2013 629, 91 rubles, September from 1 to 10 172, 20 rubles the total amount is 6674, 85 rubles. Due to the fact that the service you declared was not provided to me, and the amount of 6,674.85 rubles was illegally debited from my mobile phone account, I believe that the activity of the content provider is illegal. I ask you to correct my personal account for the amount of debited funds, otherwise I will be forced to file a complaint with the prosecution authorities and Svyaznadzor, since this action falls under the article "fraud" and can be qualified as taking possession of another's property (money) by misleading. Criminal Code of the Russian Federation: Article 159. Fraud. Article 34 of the Criminal Code of the Russian Federation is also applicable to you for knowingly concealing this fraud. Responsibility of accomplices in crime.
Positive sides
Comments:
Good afternoon, dear Dmitry.
LLC "TOT MONEY" acts as an intermediary between operators cellular communication and sellers of services on the Internet, dealing with technical support Internet payments, including payments using SMS technologies.
You claim that you have been connected to a service offered by one of our partners without your knowledge. Let me draw your attention to the fact that the connection of any paid services for the provision of content is impossible without the active participation of the subscriber.
Please also take into account that sending SMS messages from your mobile phone with a service request code, activating services on the website using the received mobile phone secret code, as well as the commission of any other similar action, is your use of mobile communication services and (or) services that are inextricably linked with them and aimed at increasing their consumer value. And a subscriber using mobile communication services is responsible for all actions that are performed from his subscriber device connected to the operator's network, which is indicated in the contract for the provision of communication services.
All necessary information about the service, its cost and procedure for providing, as well as how to refuse the service, you can always find on the website of the seller company.
In addition, to analyze and resolve user requests, the company has created its own support service, whose contact details are indicated in all SMS messages sent to subscribers from short numbers of LLC "TOT MONEY" (8-800-200-4601, http://sms911 .ru/).
The site of the book of complaints “Nothing is worse!” not related to our company. Any appeals, be it a complaint, a suggestion or a question, should be sent to subscribers using the details mentioned above.
Please submit your request in writing on the site http://sms911.ru, detailing the current situation. Our support service will definitely sort out your problem and send clarifications to your email address.
All the best.
Sincerely,
Support service of the company "TOT MONEY".
MTS company is trying to stick to copyright. To do this, various organizations owning patents are involved in the work. For ordinary users service is named “Access to the services of content providers. Content category 94". With our article we will tell you what it is.
What is the "Content category 94" service?
Users on the Internet visit and view different software. It is mostly free, but there are exceptions. If copyright is respected by one particular site, a person must pay a certain amount to access it. To use the data, you need to enter a password or agree to a push notification - for smartphones, just click on the screen.
The money is debited from the subscriber's personal account in automatic mode. The so-called billing allows you to do this. Thus, the user can easily pay for the service without sending SMS. Since the MTS operator has an agreement with content providers in advance, the service is issued immediately after entering the site, receiving newsletters, and so on.
It all happens like this:
- The subscriber visits the site and after agreeing to the newsletter or subscription, money is withdrawn.
- The write-off can be one-time or permanent.
- There may not be any warnings about paid content.
Service features
Users often complain that the option “Access to the services of content providers. Content category. 94 illegally withdraws money. At the end of the month, an invoice is issued for what the person did not use. In fact, the service was provided and even more than that, the subscriber subscribed to it himself.
Most likely, the person misinterpreted the push notifications for the subscription and clicked on it by inertia. Notifications are often confused with antivirus prompts, regular subscriptions, and more. Sometimes a content provider is connected by entering a phone number on the site. That is why entering your data on dubious resources is dangerous.
How to disable this service
- It is best to contact the MTS center. There, in writing, make a refusal and demand a refund if the amount is rather big. Often the operator meets halfway due to the subscriber's ignorance of all the terms of the agreement when accepting it.
- On your smartphone, make a request *151*2#, click the number 2 in the menu, then another 2 and 3. This will deactivate the services currently connected. An alternative is to call *984#. This will not only disable the content, but also prevent its installation in the future.
- MTS personal account. In it, all expenses are tracked in the account settings, so they can be controlled.
Always check the push notification terms that pop up on the sites you visit and don't just click on them. In extreme cases, if this happens, immediately write to the technical support of this site.
Before this organization gets access to give out content to people, it coordinates all the nuances directly with the mobile operator. Money for services is debited directly from the number's account by connecting billing - a payment processing system. That is, a chain is built from the operator, content provider, billing and someone who helps sell these services.
Access to services means making a daily subscription or one-time debiting of funds from the account by sending SMS to a short number. This access provides you with a login and password to enter a site, or some information is sent to your phone in an SMS or push notification - an instant response to the screen.
The services provided can range from getting a horoscope or today's weather to accessing a catalog of applications, music or videos for your phone.
Payment Methods
Today, access to such services is possible in 4 ways: premium sms, pseudo-subscription, mt-subscription and wap-click. The first method is the most inconvenient and involves sending the code you typed to the specified short number of a certain cost from 3 to 300 rubles per message, one-time fee. Pseudo-subscriptions work better. To make such a payment, it is enough to send a message with any text in response to the one that came to you.
Payment is also made once. MT subscriptions are available for 3 popular Russian operators: Megafon, MTS and Beeline and are carried out immediately on the website on the Internet. You need to enter the phone number and enter the code received in SMS on the site. The validity period is unlimited, once in a certain period of time you are charged from 3 to 20 rubles.
Wap-click absolutely new format access payment, and is available only for Megafon and Beeline. If you are connected to the Internet or a tablet, you are simply shown a button that confirms the connection. Payment is daily if there is money in the account from 5 to 12 rubles.
It often happens that people do not know the connection of the service. If you are asked on the Internet to enter a phone number, promising some result after that, it is better to read information about the cost somewhere on the page. Usually it is at the bottom of the page and, of course, in small print.
Each content provider that has received approval from the operators values them very much, because what you pay for
The "My Content" option allows MTS subscribers to manage paid services on mobile: independently connect and disconnect them (fully and selectively), get access to the history of using subscriptions, etc.
Connection
Monitoring of paid content on MTS is carried out in personal account on the operator's web portal (mts.ru) or through the voice menu by dialing *152# (item No. 2).
Shutdown
If you have a question about how to disable "My Content" on MTS, to solve it, you must perform the following steps:
For selective deactivation:
- Dial on the phone - *152*22#.
- Go to item number 2 - "My active subscriptions".
- After the request, a list of active services will appear on the display of the device. To delete them, you need to dial a special USSD command. Its number and format for a specific subscription can be found on the offsite.
Note. In case of absence additional services on your SIM card from the operator will receive the message "You have no subscriptions."
To turn off completely:
- Call the voice menu - *152*22#.
- Press the number "3" to activate the "Unfollow All" command.
Attention! If the service does not turn off through the menu, try using the deactivation option in your personal profile on mts.ru.
How to avoid accidental connections?
Sometimes subscribers, without realizing it, personally (by their certain actions), subscribe to their SIM card and, as a result, waste cash placed on the account. To avoid this trouble, follow these tips:
- In case of blocking operating system on a PC or a social network in a browser with a ransomware virus, in no case should you send a message to the specified number. After sending it, attackers can immediately connect you paid subscription.
- Do not send SMS to participate in dubious promotions. For example, "Answer the question, win a million!".
- Do not register by phone on dubious sites. By indicating your number on it, you also run the risk of getting a “service” that will “suck” money from the account.
- Be vigilant when familiarizing yourself with demo versions of subscriptions. After free period(for example, 1 week) for their use, a fee is charged, according to the provided tariff plan.
Allowing and blocking additional content
You can activate or deactivate the "Content Ban" service on MTS - a global add-on for accessing subscriptions. If it is activated, any subscription in any way, even maliciously, cannot be activated on a mobile device.
To use it, call service number 0807 and ask an MTS employee. If you have a problem, how to disable the "Prohibition of Content" on MTS, dial 0890 or visit the MTS salon (the operator's consultant will perform all the necessary actions on your phone).
Quick and successful SIM card setup for you!
