06.02.2023

austrian post tracking mail. Ordinary postal delivery to Germany


Austria Post is a postal operator with a solid history. Tracking Austria Post by number is a service that will allow you to control the location of the parcel yourself. Austrian Post is characterized by an active growth in turnover due to its leading positions in Austria. Austrian Post is steadily developing through innovation and an efficient cost structure. The company has an efficient financial system – a high cash reserve and low financial liabilities. High cash receipts and future investments will allow for an attractive dividend policy. It is planned to receive 75% of net profit annually.

The company positions itself as an international operator of business shipments, transnational shipments or innovative online services in emerging markets. A modern postal operator will help you place an order in record time and deliver a package anywhere in the world. The service specializes in sending parcels both within the country and abroad. The postal service connects cities and countries, overcomes the distance and saves time, providing residents with modern, convenient and high-quality services.

Simple Solutions

Austrian Post is a guarantee of high quality service. Check Austria Post tracking by postal ID number is absolutely free and effortless. Using the service, you can find out about the current status and history of your order (package) using the updated tracking function. To carry out the operation, only a track code is needed. The postal identifier is an individual parcel number, which consists of Latin letters and numbers. The postal identifier will be reported by the seller in the online store or indicated on the order page.

The company has many online services for convenient work. For registered customers, more detailed information is provided. This is very convenient - track numbers of several shipments will be stored in your personal account at once, in case of a status change, the customer will be notified in a matter of seconds. After registering, you will also have access to other additional services. Tracking postal items of the Austrian Post by ID takes a couple of clicks. When ordering from online stores, you can also use the online service. Using the site, you can change the terms of delivery, use the calculator, send requests for international transportation and other services.

Nothing extra

Using the service, you can check the tracking of postal items of the Austrian Post by track number in a couple of clicks. With the help of the tracker, you can easily track the status of the cargo at any stage of work - from the beginning of the journey to the final destination. Tracking the parcel of the Austrian Post by number will allow you to always be aware of the movement of your order. Connecting automatic notifications will eliminate the need to check the status - changes will be sent to your mobile device or e-mail in SMS format. In case of problems, you can always contact the support service by calling the hotline listed on the official website.

To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.

Try it, it's not hard ;)

If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.

Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"

If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.

If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.

If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)

You can track the Austrian Post parcel by tracking number in Russian at. Add Austrian Post track numbers to your personal list and get up-to-date information about the movement of your parcels.

Austrian Post is the state postal service of Austria, which provides delivery of international mail and internal correspondence for individuals and legal entities. It also provides express mail service and delivers EMS items. Tariffs for EMS delivery by Austrian Post will be higher, but this is justified by the high speed of delivery.

We can list two types of general prohibitions and restrictions that are common to all postal services: by weight and size and by content. The Austrian Post official website has all the information you need. Available types of shipments, as well as possible restrictions on the transfer of goods, also depend on the country of the recipient.

What are Austrian Post track numbers

Parcels and courier delivery are sent with an Austrian Post tracking number, which can be used to see how the package is moving. The sender may not register small packages and letters, then he will not have a track number.

The Austrian Post tracking number format looks like this:

  • RA123456785AT - for registered small packages from Austria up to 2 kg, the first letter is always R, from the word Registered;
  • CD123456785AT - the tracking number for an Austrian Post parcel weighing up to 20 kg always starts with the letter C;
  • EE123456785AT - EMS fast shipping starts with E.

In the structure of the track number, in accordance with the international UPU format, letters and numbers have a semantic meaning:

  • The first letter R / C / E - indicates the type of departure. The track number of the Austrian Post, starting with the letter R (Registered), is assigned to registered small packages;
  • 123456785 - this digital series ensures the uniqueness of the number;
  • AT - indicates the country of the postal service.

Austrian Post tracking

By the track number, you can find a parcel from Austria and find out which sorting center it is in, when it went through export and import, and arrived at the post office.

By the status of "Received shipment", the recipient can verify that it was sent. Then the Austrian Post parcels for processing arrive at the sorting center, where they are distributed and sent to the international mail exchange point. Austrian Post shipments are cleared through customs and handed over to the designated postal operator in the recipient's country. This is reported by the tracking status "export". And after import, approximately the same path is already in the country of the recipient. The last tracking status notifies you that the package has been released.

The mail horn has long been necessary for letter carriers to announce the arrival of mail from behind the closed gates of cities and castles. Today, it is the international symbol for reliable postal services. You can also see it on the signs of post offices in Vienna.

Correspondence acquaintance

We got acquainted with the Austrian post long before our arrival in Vienna. Back in Moscow, we twice received A4 envelopes with unusual postal Austrian stamps.

For the first time, two envelopes were brought home - one for each of us - with invitations from the university, sent by the university itself. They were sent by registered mail, and they were handed over to us against signatures and passports. For the second time, the originals of our documents were returned by our Viennese assistants by regular mail. Both times, as the postmarks indicated, delivery took two weeks.

First face-to-face meeting. EMS and documents

In one of the previous articles, I already mentioned that in the first days after my arrival in Vienna, I had misunderstandings with a Moscow bank. To solve them, it was necessary to send a power of attorney certified by the Russian embassy to Moscow. This was the first reason to visit the Vienna post office.

At that time, I still understood very little German, and an employee of one of the large central post offices on Postgasse, which is located in the 1st district, understood English even less.

But the names of the country, city and express postal service turned out to be enough, and the EMS form in Austria is very similar to those that we usually filled out in Russia, so there were no particular difficulties.

By the number of the receipt it was easy to track the movement of the envelope - everything, as in EMS Russia - nothing new. The power of attorney was sent on Friday and delivered on Tuesday of the following week.

EMS and goods

In early April, we decided to send two parcels to Russia by express mail. Of course, it is very expensive, but we risked being late with congratulations to two close people, for whom gifts are not saved. Of course, it would be possible and necessary to send parcels to Russia in advance by regular mail, but the previous weeks were the very first spent in Vienna, so they were busy with visits to two magistrates, a university, courses, a bank, an insurance company office.

The one who lost time pays twice, so we again went to the central office at Postgasse and again filled out the EMS forms.

However, another postal clerk explained that in order to send goods to Russia using EMS, we must fill out a form at home from a personal computer and call a courier to the house.

And if we don’t have a computer at home, then we need to go to an Internet cafe and fill out a form on the computer there. It sounded completely illogical, but since the parcels were not accepted from us, we had to go home to study the Austrian Post website.

We could not find anything similar to the EMS form on the site, so for a consultation we went to a small post office near the house. In it, we were offered to fill out EMS forms by hand (exactly the same as the one that we filled out to send the power of attorney), took the money and promised to deliver the parcels within 3-5 days. It would seem easy and simple. Why, then, did the central department refuse to take the parcels? ..

The next day, on the mail site, by the number of receipts, we tracked that our parcels were already being sorted, and we were happy. But the next day at 8 o'clock in the morning there was a knock on our door, and the male courier asked us to sign for handing over our own parcels to us! Both were returned.

Of course, the courier could not explain anything, so again for a consultation (and in order to find out what would happen to our money - for two parcels to Russia by the EMS service - a rather large amount was paid) we again went to the nearest small post office.

A very young postal worker behind the counter suggested that the packages had been returned because candy was banned from being sent to Russia, and left to confer with a more experienced worker.

When he returned, he explained that there are special requirements for sending goods to Russia using EMS. Firstly, the list of prohibited attachments for EMS is much longer than for simple mail delivery. And most importantly, it is allowed only for legal entities. In general, if we want to send documents, then EMS is at our service.

If we need to send goods, then this postal service cannot help us. And they promised to return the money to the card with which the payment was made.

Why didn't the postal worker know these requirements when he accepted parcels from us two days ago? Why did he offer to fill out the forms and name the price? And where, in what price list, did he take the price for services that cannot be provided? We will probably never know the answer to these questions.

Ordinary postal delivery to Germany

In the short two-day period between the acceptance of parcels from us and their return, for the first time we managed to send gifts to relatives in neighboring Germany. To do this, we used the services of regular mail. Delivery took five days.

In Vienna, post offices sell special yellow post boxes of various sizes folded. These boxes are easy to make voluminous - a kind of designer without scissors and glue.

Alexander's note: the Austrians themselves (at least I saw this in Innsbruck) very often send parcels packed in boxes, in which they usually put used bags of milk, juice, etc. In Innsbruck, you can take these cardboard boxes completely free of charge at your entrance right at the front door - saving! And rightly so, why not? :)

To seal investments, you can buy pimply cellophane and foam chips. Yellow boxes close very firmly, but if desired, they can be sealed. Adhesive tape of various types and scissors are also sold at post offices. We covered the box with tape when we sent a package to Germany for the first time.

The second time, before Easter, we again did not seal the parcel sent to Germany by regular mail. I just forgot about it, and the parcel was received in a cardboard box, which was easy to open and close as many times as needed along the way. This parcel was delivered intact the day after tomorrow. Very fast!

In the opposite direction, the parcel once went a couple of weeks. Our German relatives have already begun looking for her by the number on the receipt. It turned out that for some reason she had lain for a very long time at the central sorting department in Vienna. It was similar to our native Moscow sorting.

Regular postal delivery to Russia. Such different receipts

Those parcels that refused to be delivered using EMS had to be sent in the same cheerful yellow boxes by regular mail. Of course, for sending to Russia, we pasted over them with adhesive tape as reliably as possible. But the most worrying thing was that the receipts issued for payment for these parcels sent the second time were very different from all those that we had been given before.

On these strange receipts, apart from the amount, there was no other information. If the parcels were lost, we would have no proof that we sent anything at all. We also could not track the location of parcels without numbers. It only remained to hope that maybe someday the parcels would still reach the addressees. And they arrived. More than a month later.

mail needs time

Honest people work at the Austrian Post Office. However, they are real people, so they may make mistakes, they may not know all the rules and instructions, they may delay the parcel for ten days for sorting. This means that they can delay the delivery of envelopes with long-awaited documents from the university. Of course, more often postal workers work quickly. But even normal delivery takes some time.

Dear future students and their families! When calculating the time it will take for all the activities for admission to an Austrian university, do not forget to take into account several weeks for the delivery of documents by mail both ways. Returning to what was written above, I draw your attention to the fact that documents were delivered from Vienna to Moscow both by registered mail and by regular mail for two weeks. This means that when calculating the time for delivery from other cities in Austria to other cities in Russia or other countries of the former Soviet Union, at least four weeks must be included in the plan (and this is only one way).

If you plan in advance enough time for all activities - preparing documents and entering the university, obtaining a student residence permit and a D visa - then it will seem to you that you manage to do everything on time and are not late anywhere. And it's always a good feeling.

To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.

Try it, it's not hard ;)

If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.

Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"

If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.

If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.

If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)


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