30.05.2021

What does it mean the cargo has been handed over for delivery. Parcel status. Postage statuses of parcels during tracking. Postal statuses when tracking shipments from abroad


    The abbreviation OE means that your cargo has arrived in your Russia and is at the point of exchange of goods. After customs, she will begin her long journey through the twilight zone of the Russian Post. I get a lot of goods from China. For the longest time, he moves through the vastness of our homeland. So be patient and in 2-3 weeks you will receive your cargo.

    OE ( OE) is an abbreviation for Exchange Office (literal translation: Exchange office). This abbreviation indicates that the goods have crossed the border and are now subject to customs inspection. Then the parcel will be delivered to its destination by means of Russian Post.

    When tracking your order on Aliexpress in a similar situation, you will most likely receive a message

    This phrase informs that the goods have crossed the border and are already in the recipient's country, but have not yet passed customs, namely

    This abbreviation means that your package has finally arrived from China to our country and will soon be checked at customs. And after that, the parcel will most likely get to your post office, where you can get it even without waiting for a receipt, simply by asking at the department.

    This abbreviation means Exchange Office, that is, the parcel arrived in the country of destination (that is, Russia) and must now go through customs control, then such a message will come

    Held by Customs, that is, the package goes through customs inspection. And then the parcel will already get across Russia to your locality.

    OE stands for Exchange Office (in Russian - exchange office). This means that the parcel has already arrived at the border in the recipient's country, but has not yet passed customs control.

    After the parcel has passed through customs control, you can already track the location of the parcel in your country.

    The abbreviation OE (Exchange Office) means that your parcel to the exchange office has arrived at the border, it will pass customs control, and later you will be able to track it in Russia. This is written in all overseas stores when you track a paid product, from the Ebay auction, for example, too. After the parcel has passed customs, you will be notified. When she arrives at the final destination, that is, in your city, you will receive a paper notification from the mail and you can already go with your passport to receive a mini package.

    Office of Exchange is the abbreviation OE from this phrase. It means that the goods sent from aliexpress arrived at the border of the country. And soon the recipient will be able to track the path of the parcel through the internal postal service, namely through the post of Russia.

    First you need to decrypt the OE as Exchange Office. If in Russian, then the parcel arrived at the Center for International Postal Exchange, after which it usually goes to customs for verification. After that, your parcel will begin to be tracked already in the country of destination.

Very often on the site, people ask what this or that parcel status means. And since they ask, then we need to figure it out.

Postal status and order status on Aliexpress are two different things!

This article will talk about about postal statuses we also have an article. These are two different things. The order status is tracked in your. And reflects information about the parcel in the Aliexpress marketplace. And the status of the parcel is tracked in postal services (Russian Post, China Post, etc.). Don't be confused.

Not all orders can be tracked

Please note that not every package can be tracked during the movement from the seller to you. This is only possible if she has a trackable track. But how to find out about this BEFORE ordering?

In the case of Aliexpress - open, then click on Delivery

And after clicking you will have a menu with information about the delivery methods. The last column will display information about the availability of the track (Delivery Information).

If this field indicates Not available, then your order will not have a track when choosing this delivery, the parcel will not be tracked and you will not be able to find out the current postal status of the parcel.

How to track a parcel with Aliexpress

If this is your first time tracking your package and your package from Aliexpress, then read our article. If your package is not tracked at all, then read on.

Please note that the article describes the most common statuses. In fact, there are many more of them, but other statuses of parcels are much less common. And yet, for some private courier companies, especially in China, the same statuses can be denoted by different words. If you have any status that is not described in this article - ask in the comments, we will try to figure it out. Be sure to indicate where you saw this status!

Parcel statuses in the country of departure (for example, in China)

While the parcel is in the country of departure, it can have the following statuses:

  • Acceptance (Collection, Acceptance) - the parcel was handed over to the post office. It should be borne in mind that the parcel does not immediately begin to be tracked by the track number that the seller gave you. It takes some time to process the parcel entering the database. Usually the track starts being tracked within 10 days.
  • Opening (Parcel arrived at the transit point) ... Usually, the postal code of the transit point is also written next to this status. There can be many such statuses. Moreover, their order is not always correct. Probably the operators of transit points do not fill in the data right away. Therefore, one should not be surprised at the status of Opening after the Export.
  • Arrival at MMPO (Dispatching, Processing) ... In this status, the package is being prepared for export and shipment to the country of destination. For some shipping companies in China, this is the last status to be tracked.
  • Export (Departure from outward office of exchange, Total Export) - means that the parcel has passed all the necessary procedures and has been sent to the country of destination.

After the last status, it may take a long time for the parcel to be tracked in the destination country. If the parcel was sent without an international track, then it may stop being tracked altogether.

Parcel statuses in the country of destination (for example, RF)

  • Import (Import) - the parcel arrived in the country of destination. It is drawn up for transfer to customs.
  • Admission to customs - transfer to customs for registration.
  • Customs clearance. Customs release - the parcel has passed all the necessary customs clearance and is being prepared for release from MMPO
  • Left the place of international exchange MMPO - the parcel left customs and was handed over to the post office for further shipment.
  • Left the sorting center - the package has been sorted and sent to its destination.
  • Came to the place of delivery - the parcel arrived at the post office. In principle, you can already receive it. Or wait for a notification.
  • Delivery to the addressee (Product Delivered) - the parcel has ALREADY been delivered to the recipient.

Please note that in the interface for tracking the parcel at the Russian Post, on import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it may be seen that the parcel is not going to your post office. If the parcel has changed several statuses, and the index is still not correct, then you should start to worry.

Unpleasant parcel statuses

The package statuses described above are pretty standard. They mean that the package is on its way. Sometimes a parcel can get stuck on statuses, sometimes miss some, but, in most cases, everything is fine. However, there are statuses that unambiguously mean problems:

  • Return. Other circumstances - means that there is something wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. The best place to start is with the Russian Post Hotline 8-800-2005-888. After finding out the reasons and finding the culprit, you can think about what to do next.
  • Return. Return customs - similar to the previous point. Usually means that the address is not legible.
  • Unsuccessful attempt of delivery - usually accompanied by a clarification of the reasons for the failure. Inaccurate address, Incomplete address, Addressee dropped out, etc. In this situation, the main thing is to have time to reach the post office before the storage time of the parcel has expired - this is 30 days. Also check if the parcel arrived at the post office at all. Well, sometimes in the mail, such statuses are put in general from the lantern. But it's worth controlling.
  • Return. Expired shelf life - obviously, you forgot to receive the package on time and returned it.
  • Dosyl. Submission - the parcel arrived at the wrong post office and was redirected. That is, the parcel travels on. That is, this is not a problem, but you need to control the situation.

What do the letters at the end of the status mean (PEK, CAN, etc.)

These letters are often seen when tracking package status with China Air Post. They mean the IATA designations of the airports in which the parcel was registered. Their designations can be seen either on any service for purchasing air tickets (SkyScanner for example;)).

What does the NULL status mean (NULL, PEK)

This status is visible when tracking the status of the parcel in China Post. These are just the internal statuses of China post that they have not translated into English. Therefore, where there should be a translation, it is not, and instead of it NULL. If you can't bear to find out what kind of status it is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with google translator. True, this method does not always work. Sometimes in the Chinese version, some statuses are simply not there.

NULL, PEK means the package was at Beijing Airport. What she was doing there can be found in the Chinese version of China Air Post.

What does item arrived at OE in tne destination country mean?

OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means that the parcel has arrived at customs and is undergoing customs clearance.

The track (parcel status) has stopped changing, the parcel is not being tracked

Very often, anxious buyers start to worry when the status of the package suddenly stops changing. This often happens after export. It seems that quite recently the parcel moved briskly across China, changed statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like, the parcel stops moving ..

If you find out your situation, then we have analyzed this situation in detail in the article. In short, there are two options:

  • If your track is international and is successfully tracked on the official website of your state mail (Russian Post, UkrPochta, Belpochta) and more than 2-3 weeks have passed since the last status update, then well, your fears are not without foundation.
  • If your track has never been tracked on the mail site. You filmed the status of the parcel in your Aliexpress account or some specialized track verification site, or the track format is generally clearly different from the international one (the correct international one is something like this RR123456789CN). Then such a track during export often changes if the parcel is transferred to your state mail. That is, in your country, such a parcel travels under a different track (which you do not know, and, as a rule, you cannot find out). Well, the old track remains in its last status. That is, there is nothing to worry about at all. This situation is a variant of the norm.

But be that as it may. Whether your package is tracked from Aliexpress or not, the main thing that you should do is control the protection period and extend it if necessary or open a dispute.

Checking the seller on Aliexpress

Most problems with orders on Aliexpress can be avoided if you carefully choose a seller on Aliexpress BEFORE buying. This is not difficult and you can figure it out. But if time is expensive and there is no time to sort it out, then use our service.

Finally

I have repeatedly written a personal opinion that when ordering goods from China, you need to be patient. Don't worry if the parcel doesn't change its status for three days, a week, or two. This is a common occurrence. And even on holidays, of which there are many in China, everything stops at all. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then only control the expiration date of the protection. Than to monitor the movement of the parcel 20 times a day.

And use services and programs to control the movement of parcels. They are now quite different.

P.S. from February 2018:

In the comments, you often ask what this or that parcel status means. Most often, the ambiguity of the meaning of the status is associated with the crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel and to understand what your non-standard status means now is possible only by understanding how the parcel moved earlier. Therefore, if you want to ask something about your package:

Write the track number of your parcel.

And we will ignore or delete comments like "What does status XXX" mean. Forgive me, but I'm tired of copying and pasting "Write a track, we'll see" into the void.

In order not to be mistaken in the approximate delivery time of the parcel, you should know what this or that status means. On this page, we will consider in detail all possible statuses so that you do not have any difficulties in determining the location of the parcel.

Postal statuses when tracking shipments from abroad

Welcome.

This status implies that the sender has completed all the required forms, including the CN22 or CN23 (customs declaration), and the parcel has been accepted by the postal or courier officer. Simultaneously with the receipt of the shipment, an identification number is assigned, according to which further tracking takes place.

Arrival at MMPO.

MMPO is a place of international postal exchange. At this stage, the parcel goes through customs control and registration. After that, the service staff prepare a grouped international shipment.

Export.

One of the longest periods in postage delivery. This is due to the fact that it is unprofitable to send a partially loaded plane, so you have to wait until there are enough parcels going to one country.

In addition, to optimize logistics processes, shipments can be delivered in transit through other countries, and this also delays delivery time.

It is impossible to name the exact duration of the parcel's stay in export. But on average, it ranges from two weeks to one and a half months. Moreover, on the eve of the holidays, this period may be further increased. But if more than two months have passed since the moment of receiving the "Export" status, and there are no changes, you should contact the postal service performing the delivery with a statement about the search for the shipment.

Import.

This status is assigned to a shipment in the Russian AOPP (Aviation Mail Transportation Department), where it arrives from an aircraft. Here, according to the regulations of the service, the parcels are weighed, the integrity of the packaging is checked, the barcode is scanned to find out the place of departure, the flight number is recorded, and it is determined to which MMPO the parcel should be sent. The duration of an international shipment at AOPP depends on the degree of workload of the department and its employees, but on average it is 1-2 days.

Transferred to customs.

After sorting, the parcels are sent to customs inspection, where they go through an X-ray scanner. In the event that customs officers have suspicions of illegal transportation of prohibited substances or items, the shipment is opened and inspected in the presence of an inspector and a responsible operator. After that (if the fact of transportation of prohibited goods has not been confirmed), the parcel is packed again, the inspection certificate is attached and sent along the route.

Detained by customs.

This status is optional. It is assigned to a shipment only in cases where customs officers identify a weight that exceeds the permissible norm, a value of more than 1,000 euros and other violations. In this case, the recipient will have to pay additional fees. If there are no violations of customs legislation, the parcel will bypass this status.

Customs clearance completed.

After receiving this status, the parcel is again transferred to the place of international postal exchange, where it is processed by the employees of the department. In some cases, this status can be replaced by “left MMPO”.

Arrived at the sorting center.

From MMPO, the shipment goes for sorting. There are postal sorting centers in all major cities. As a rule, the parcel is sent to the center closest to MMPO, where the logistics service employees develop the optimal delivery route to the point of issue.

Left the sorting center.

This status means that the parcel went along the delivery route. The time it takes for it to arrive at the recipient depends on several factors, including traffic congestion, remoteness of the region, etc.

There are sorting centers of the Russian Post in all major cities.

Arrived at Sort Center of N.

Upon arrival in the recipient's city, the package is delivered to the local sorting center. From here, goods are distributed to post offices or other pick-up points. Delivery speed is influenced by: traffic congestion, weather conditions, distance. For example, delivery within the city takes no more than 1-2 days, and in the region, the shipment can be delivered for about a week.

Came to the place of delivery.

After the shipment arrives at the nearest post office, it is assigned this status. Further, postal employees are required to write out a notification and deliver it to the addressee within 1-2 days. In fact, this period can be a little delayed, so it is better to use the tracking service "My Package". Once you see the status “arrived at the place of delivery”, you can go to the post office. It is not necessary to wait for the notification, since the postal employees are required to issue the shipment using an identification code (tracking number). Upon receipt, you must have a passport with you.

Delivery to the addressee.

This status is assigned to the parcel after it is received by the addressee and means the end of the journey.

Domestic Russian shipments are assigned the same statuses, with the exception of those related to the customs stage and MMPO. Therefore, the information will also be useful to those who make purchases in Russian online stores or expect a package from loved ones living in another city or region.

Now you know the interpretation of each status and can not only determine the actual location of the parcel, but also roughly calculate the delivery time.

Transportation of goods is a rather time-consuming process, and various problems may arise during their implementation. The duties of the carrier include the necessary organization of safe delivery, and in the event of an emergency situation, professional elimination of the problems that have arisen.

The transfer of the cargo to the recipient, of course, is not considered a problem, but if this procedure is performed incorrectly, some disagreements may arise between both parties. That is why the transfer of cargo must be carried out in the required sequence.

Forewarned is forearmed

Before the cargo arrives at the place of unloading, the sender must inform the consignee of this. This is necessary in order for him to prepare the place of unloading and the equipment necessary for this. Otherwise, this entails an unreasonable downtime, which will lie on the receiver of the cargo.

Transfer of cargo

At the place of arrival, the cargo must be handed over to the person whose name and surname are indicated on the bill of lading (TTN). In principle, the cargo should be handed over to the recipient in almost the same sequence as when loading. And if the arrived cargo was delivered in an intact body, or in a container with a whole seal, then its unloading can be done without checking the quality and loading places.

The consignee must unload in the presence of the carrier. And after its complete unloading, the driver must receive the completed TTN with a seal and signature on the acceptance of the cargo.

What to do in case of visible damage

When unloading, piece goods or goods transported in a container must be thoroughly checked in case of visible damage to the package. If any damage to the package or container is found, the recipient must open it in the presence of the carrier and check the integrity and quantity of the cargo in accordance with the TTN.

Obligations of the recipient

The recipient is obliged to qualitatively unload the products using auxiliary equipment (loader or crane, if necessary), and remove all product residues from the truck body (torn packaging, etc.). After the end, he must put the seals and signatures of the acceptance of the cargo in three copies, one of which remains with him.

If the consignee, for any reason, refuses to accept the cargo, then the carrier has the right to leave it for storage, on the territory of the consignee for safekeeping.

If the consignee refuses to accept the goods, the carrier can leave it for storage at the place of actual location, until new instructions are received from the sender. If the cargo was damaged not through the driver's fault, but, for example, when loading it at the place of departure, as a result of which the driver will lose time during the unloading of the goods, then he may demand full compensation for the downtime from the sender.

Delivery to the addressee

Handing over to the recipient

Means the actual receipt of the postal item by the recipient indicated in the postal item.

Flew to destination country

The postal item will be handed over to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Departed from the airport


The next status will not be displayed immediately upon arrival at the airport of the country of destination, but after the postal item arrives and is accepted (unloaded, processed and scanned) by the postal service.
This may take from 3 to 10 days.

The postal item departed from the airport of the country of origin and is being sent to the country of destination.

After the parcel leaves the territory of the sender's country and arrives in the country of destination, such items are re-marked with untraceable track codes and are no longer tracked.

When the parcel arrives at your post office, you will receive a paper notice, with which you must come to the post office and receive the parcel.

Issued by customs

The customs clearance procedure has been completed, in the near future the postal item will be handed over to the mail of the country of destination for further delivery to the recipient's side.

Ready to ship

Ready to ship

Means that the postal item is packed, labeled and will be sent as soon as possible.

Detained by customs

This operation means that the postal item was detained by the FCS employees for carrying out measures to determine the purpose of the postal item. Upon receipt of goods in international mail within a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in terms of such excess, it is necessary to pay customs duties and taxes using a uniform rate of 30% of the customs value of goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is absent or does not correspond to the actual ones, this significantly increases the time spent on processing the items, since it becomes necessary to conduct customs inspection and document its results.

Submission

The parcel was sent to the wrong index or address, found an error and redirected the parcel to the correct address.

Import of international mail

The operation of receiving a shipment in the recipient's country.

All mail arriving on the territory of the Russian Federation from flights begins its journey in the aviation department of mail transportation (AOPP) - a special postal warehouse at the airport. Within 4-6 hours from the plane, the shipments arrive at the AOPP, the containers are registered, their integrity and weight are checked. Mail is registered in an electronic database. When registering, a barcode is scanned, data is entered about where the container is addressed (for example, MMPO "Moscow"), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of AOPP.

The next operation after export from the country of origin, which is reflected on the site when tracking the shipment, is import to the country of destination. The import information appears after the shipment is handed over by the carrier to the postal operator of the country of destination. Operation "Import" means that the shipment entered the territory of Russia and was registered. International shipments arrive in Russia through the International Postal Exchange (MMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of the city where exactly the international shipment will arrive depends on the country of the sender. The choice depends on the availability of regular flights and free carrying capacity in one direction or another.

Unsuccessful attempt of delivery

It is assigned if the postal operator reported that an attempt was made to deliver the item to the recipient, but for some reason the delivery did not take place. This status does not reflect a specific reason for non-delivery.

Options for further action:

  • New delivery attempt
  • The parcel will be deposited on demand or until the circumstances are clarified
  • Return to sender
What to do if this status is received:
  • It is necessary to contact the post office delivering the shipment and find out the reason for non-delivery.
  • It is necessary to independently contact the post office to receive the shipment without waiting for a notification.

Treatment

Processing at a waypoint

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

Processing at the sorting center

The Processing status in the sorting center is assigned in the process of delivery of the shipment through the intermediate sorting centers of the postal service. In sorting centers, mail is distributed along trunk routes. Parcels are reloaded from one transport to another, for further shipment to the recipient.

Processing completed

Generalized status, meaning the completion of the processing of a mail item before sending it to the recipient's side.

Awaiting delivery to the post office

Means that the postal item is packed, labeled and will be sent as soon as possible.

Awaiting shipment

Means that the postal item is packed, labeled and will be sent as soon as possible.

Awaiting quality control

Means that the package has not yet been completed and is in the seller's warehouse, awaiting content verification before shipment.

Shipment operation completed

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is on its way to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure is completed, the postal item has been handed over to the post office of the country of destination for further shipment to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller's warehouse and is moving towards the logistics company or the post office.

Cancellation of shipment

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to terminal

The package is sent to the postal terminal at the airport for loading on the plane and sending to the country of destination.

Shipment ready to ship

Means that the postal item is packed, labeled and will be sent as soon as possible.

Sent by

Generalized status, meaning the sending of a postal item from an intermediate point towards the recipient.

Sent to Russia

The postal item will be handed over to the Russian Post for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Shipped to destination country

Mailing in the process of transferring to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Note!
The next status will not be displayed immediately, as soon as the parcel is in the country, but after the postal item is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the place of international postal exchange.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your package to the local post office.

Transferred for storage

Means the arrival of the item at the post office (OPS) of the recipient, and transfer to storage, until it is delivered to the recipient.

As soon as the shipment arrives at the department, employees issue a notice (notification) that the shipment is at the department. The notice is given to the postman for delivery. Delivery is carried out on the day the shipment arrives at the department or the next day (for example, if the shipment arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for notification.

Transferred to customs

In the country of the sender

In the recipient country

Plane loading

Loading on the plane before departure to the country of destination.

Loading into transport

Preparation for shipment is complete

Means that the postal item is packed, labeled and will be sent as soon as possible.

Preparing for shipment

Means that the postal item is packed, marked for further shipment.

Export preparation

Packaging, labeling, container loading and other procedures required for shipment to the country of destination.

Left the airport

In the country of the sender
The postal item departed from the airport of the country of origin and is being sent to the country of destination.
The next status will not be displayed immediately upon arrival at the airport of the country of destination, but after the postal item arrives and is accepted (unloaded, processed and scanned) by the postal service. This can take from 3 to 14 days.

In the recipient country
The postal item is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The postal item was sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Left the place of international exchange

The shipment left the place of international postal exchange and then goes to the sorting center. From the moment the shipment left MMPO, the delivery times for shipment within Russia begin to operate.

According to the information received from the Russian post office, the status "Left the place of international exchange" can last no more than 10 days. If, after 10 days, the status has not changed, this is a violation of the delivery time, which can be reported to the Russian post office by phone 8 800 2005 888 (free call), and they begin to respond to this application.

Left the postal terminal

The postal item has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left the sorting center

The postal item has left the sorting postal center and is headed towards the recipient.

Left Sorting Center ShenZhen Yanwen

The mail has left the sorting center of Yanwen Logistics and is heading towards the recipient.

Left the country of transit

The postal item left the country of transit and is directed towards the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Left the transit country

The postal item left the sorting center in the transit (intermediate) country, was sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Received information about the mailing

Received information about the postal item in electronic form

Means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to "Receiving" or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

Postage registered

Means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to "Receiving" or similar.

Arrived

Generalized status, meaning arrival at one of the intermediate points, such as sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The package arrived at the airport for unloading, loading, processing and further shipment to its destination.

Arrived at the international sorting center

Came to the place of delivery

Means the arrival of the shipment at the recipient's post office (OPS), which must deliver the shipment to the recipient. As soon as the shipment arrives at the department, employees issue a notice (notification) that the shipment is at the department. The notice is given to the postman for delivery. Delivery is carried out on the day the shipment arrives at the department or the next day (for example, if the shipment arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for notification.

Arrived at the place of international exchange

Means the arrival of a mail item at an intermediate post office for sorting, route selection and sending to the recipient.

Arrived at the post office

Means the arrival of the postal item at the recipient's post office, which must deliver the item to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

Means the arrival of a mail item at an intermediate post office for sorting, route selection and sending to the recipient.

Arrived At Sort Facility ShenZhen Yanwen

Means the arrival of the postal item at the intermediate sorting center of the logistics company Yanwen Logistics, for sorting, route selection and sending to the recipient's side.

Arrived at the sorting center of the destination country

The postal item has arrived at the sorting center of the country of destination for subsequent import / export operations.

Arrived in the destination country

The postal item has arrived in the country of destination at the place of international postal exchange for subsequent import / export operations.

Arrived in a transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further shipment to the recipient.

Arrived at the small package processing center

Means the arrival of the parcel at the mail distribution center, for sorting, route selection and sending to the recipient.

Arrived at the warehouse

Arrived at the carrier's warehouse

The parcel arrived at the warehouse for unloading, labeling, processing, loading and further shipment to its destination.

Arrived at the terminal

It means arrival at an intermediate terminal for unloading, loading, processing and further shipment to the destination.

Arrived on the territory of the Russian Federation

The postal item arrived on the territory of Russia for further import and sending to the recipient's side.

Reception

Reception

Means that the foreign sender (seller) brought your package to the local post office. At the same time, he filled in all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special barcode (Track number, Track code). It is on the check (or receipt) issued when the mail is received. Operation "Acceptance" shows the place, date and country of receipt of the shipment. After receiving the parcel, it moves on its way to the place of international exchange.

Reception at the customs service of the country of destination

The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with merchandise enclosures undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be violation of property rights, a commercial party, orientation to the party, where there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Admission to customs

In the country of the sender
The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the recipient country
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with merchandise enclosures undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be violation of property rights, a commercial party, orientation to the party, where there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Reception at customs

In the country of the sender
The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the recipient country
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with merchandise enclosures undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be violation of property rights, a commercial party, orientation to the party, where there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

The parcel has arrived at one of the sorting centers and is being processed. After a while, the parcel will leave the sorting center for further shipment to the recipient.

Customs clearance

In the country of the sender
The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the recipient country
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with merchandise enclosures undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be violation of property rights, a commercial party, orientation to the party, where there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Transportation of postal items from one sorting center to another, in the direction towards the recipient. On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

Export (content check)

The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the country of destination.

On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then you cannot track it (find out what exactly is happening to it), only at the import stage you will be able to see your shipment and monitor its further movement. Transit uses and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but did not receive the "Import" status, then the sender must contact the post office and submit an application for search.

Export, processing

Means the actual dispatch of the postal item to the country of destination.

The "Export" status includes the transfer of a parcel to a foreign carrier, which transports it by land or air transportation to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50-100 tons.
On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then you cannot track it (find out what exactly is happening to it), only at the import stage you will be able to see your shipment and monitor its further movement. Transit uses and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but did not receive the "Import" status, then the sender must contact the post office and submit an application for search.

Electronic registration of postal items

Means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to "Receiving" or similar.


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