No matter how legendary one of the most popular instant messengers in Russia is, this does not negate the fact that this is a program, and therefore it is prone to failures. Of course, problems need to be addressed, and preferably immediately and urgently.
Here you will need to enter the login used to log in (this can be a phone number, UIN code or email address), as well as pass the captcha check.
If a similar error appears for several people at once, then it is worth considering that work is being carried out on the service at the moment.
In such a situation, it remains only to wait for the service to work again, and everything will return to its place.
Connection error
There are also frequent situations when the login and password are accepted by the system, the connection process begins ... and that's it. The program persistently gives a connection failure, when you press the authorization button again, nothing happens.
Reason 1: Internet Problems
For any problem, you should first look for a solution to the problem on your device. In this situation, it is worth checking the performance of the network.
Another option would be to prevent the firewall from accessing the Internet for ICQ.
After that, the connection is usually restored if the problem lay in the user's computer itself.
Reason 2: System load
The reason that the program cannot connect to the servers may be a banal overload of the computer. A high load may not leave any resources for making a connection, and as a result, it is simply dropped.
So the only solution here is to clear the computer memory and reboot.
Reason 3: Technical work
Again, banal technical work can be the reason for the system failure. They are especially often held recently, since the service is developing rapidly and updates arrive almost every week.
The solution remains the same - it remains to wait for the developers to turn everything on again. It is worth noting that this happens extremely rarely, usually access to servers is blocked already at the authorization level, so the program simply stops accepting login data. But the impossibility of connecting after logging in also happens.
Crashes on authorization
It can also happen that the program successfully accepts the login information, connects to the network ... and then completely shuts down. This is abnormal behavior and the program will need to be corrected or "repaired".
Reason 1: Program crash
Most often this is due to the breakdown of the protocols of the program itself. This can happen after an incorrect shutdown of the computer, due to fragmentation, the influence of third-party processes (including viruses), and so on.
First, you should try to restart the process itself. After the initial self-closing, the process could remain in operation. Should check in "Task Manager" whether it is executed or not.
If the process remains, you should close it with the right mouse button, and then try to run the program again. Also, it will not be superfluous to restart your computer.
If this does not help, then you should reinstall the ICQ client, having previously uninstalled the previous version.
Reason 2: Virus activity
As mentioned earlier, the cause of the breakdown can be the banal activity of various malware. There are specialized virus programs that disrupt the performance of instant messengers, including ICQ.
First, you should carry out a complete cleaning of the computer from the virus environment. Further actions are meaningless without this, because with any number of reinstallations of the program, the virus will still break it over and over again.
All interlocutors are offline
A fairly common problem when, after authorization and entering ICQ, the program demonstrates that absolutely all friends from the contact list are offline. Of course, this situation can happen in reality, but in certain cases it can be a mistake. For example, if the CL has interlocutors who are online 24 hours a day, but now they are not, or if offline even the user's profile added as a friend is shown offline.
Reason 1: Connection Failure
This may be due to a broken protocol for connecting to ICQ servers, when the program seems to have received a connection, but does not accept data from the server.
In such a situation, you should try restarting the program. If this does not help and the reasons below also do not confirm themselves, you should completely reinstall the messenger. This usually helps.
In very rare cases, this may be due to a problem with the ICQ server. As a rule, such problems are solved rather quickly by the employees of the organization.
Reason 2: Internet Problems
Sometimes the reason for such strange behavior on the computer can be the incorrect operation of the Internet. In such a situation, it is worth trying to reconnect the connection. Restarting your computer will not be superfluous.
If this does not help, it is worth trying to check the Internet functionality through a browser or other programs that use the connection. If you find problems, you should contact the provider and report your problem.
Mobile app
The official ICQ mobile application can also have its own problems. As a rule, most of them are roughly similar to malfunctions in the operation of a computer analogue - incorrect login and password input, connection error, and so on. This is resolved accordingly. Of the individual problems, the following can be noted:
- If the user at the first start-up did not allow the application to access various services and components of the device, the functionality of the application may be impaired. There may be no network connectivity, the ability to use third-party files, and so on.
- To solve the problem, go to "Settings" phone.
- The following example is for an ASUS Zenfone phone. You need to go to "Applications".
- Here, at the top, you should click the gear icon - the settings sign.
- Now you need to choose Application Permissions.
- This will open a list of the various systems, as well as which applications have access to them. You should check everything and turn on ICQ where this program is listed.
After that, everything should work as it should.
- The problem of incompatibility of the operating system and phone model with the ICQ application can be extremely rare. The program may either not work at all on such a device, or work with violations.
It is best to install the application from the Play Market, since this service automatically detects and reports on the incompatibility of the program with the phone model.
In the event that such a problem manifests itself, there is only one thing left - to look for analogs that can work on this device.
Most often, this situation is typical for tablets and phones of little-known Chinese companies. The use of official devices from well-known international brands minimizes this possibility.
Conclusion
There are also other problems that may arise with the performance of the ICQ application, but in most cases these are individual problems and they are extremely rare. The bulk of common problems are described above and can be completely solved.
In the work of the ICQ instant messenger, there was global glitch... On Friday morning, users were unable to download ICQ due to technical problems. By 11.30 the service was activated.
Rambler promises to find out the reasons for the failure of ICQ in the near future. IT experts believe that the problem is related to server problems.
On Friday morning, Internet users were left without an online messaging service. "ICE" disconnected about 8.30 Moscow time.
"The possibility of failure in them is spelled out, as well as the fact that the user's personal information is stored on these servers," - said the source of the newspaper VZGLYAD. "By 11.30 the service was activated.
Rambler promises to find out the reasons for the failure of ICQ. It is not yet known why passed out Internet pager. "The problem is not with us," Natalya Shahgedanova, the PR director of Rambler Media, explained to the VZGLYAD newspaper. "This is the problem of the big ICQ." According to Ms. Shahgedanova, Rambler sent an official request to the owners of ICQ from AOL. "The problem has affected users all over the world, but now it has been eliminated," - said a Rambler spokeswoman.
ICQ is an online instant messaging service. In addition to its main function, ICQ can also perform a large number of other tasks, such as ICQ chat, video conferencing, Internet telephony, sending SMS messages, transferring files, checking mail, etc.
The project was first launched in 1996. ICQ is authored by four students who founded Mirabilis in Israel. Initially, ICQ was conceived as an entertainment service intended only for communication and making new acquaintances. The name ICQ is pronounced "I seek you", in English - "I am looking for you". Quite quickly, it transformed into one of the most popular ways of communication between office workers. The service is now owned by America OnLine Corporation.
Today, a user of the service spends an average of five hours a day in ICQ. More than 400 million messages are sent per day. More than 80% of users are between the ages of 13-29. The service is available in 19 languages.
According to Rambler, ICQ has over 5.6 million active users in Russia. 1.8 million of them use the Rambler-ICQ program (the program was launched in 2005). 60% of Russian users are people between 13 and 34 years old.
ICQ malfunctions occur from time to time. On the official website of the company, no violations of the work are reported. The ICQ.com portal states that "there are no problems with the network."
IT experts are at a loss to pinpoint the exact cause of a global instant messenger outage.
"Apparently, the most important server was hanging, to which all requests come. They could have failed routing. The reasons cannot be guessed - from hacker attacks to some kind of virus," says an information technology specialist at one of the Russian media companies.
ICQ works through servers. “There are many servers, because the program operates in all countries of the world,” says another IT specialist, who wished to remain anonymous. “Most likely, they are all interconnected, and their work does not necessarily depend on the physical location of the user. glitch may cause the server to crash. "
Interruptions in the work of ICQ, according to the expert, fit into the terms of the public offer of the program owner. "The possibility of failure is registered with them, as well as the fact that the user's personal information is stored on these servers," said the source of the VZGLYAD newspaper.
Today there was another failure in the work of the popular instant messenger ICQ. Starting from about 8 hours 50 minutes Moscow time, popular ICQ clients stopped working for users of different countries.
Today, October 3, there was another failure in the work of the popular ICQ service. For most users, both the alternative messengers QIP, Pidgin and Adium, as well as the official ICQ client, stopped working.
During the crash, some users were unable to go online at all, while others' clients were not downloading their contact lists from the AIM servers. It is known that AIM uses the same messaging protocol as ICQ - Oscar. When trying to connect, the messages "Error redirecting to the base", "The connection limit for this account has been exceeded" or "The service is temporarily unavailable" appeared. ICQ officials have yet to provide any official comment on the crash.
The problem affected both users from Russia and residents of other countries. There is no exact data on the countries in which there are problems with the service, but it is known that in addition to Russian users, residents of Argentina, Belarus, Great Britain, Germany, Ukraine and the Czech Republic experienced massive difficulties. Messages about the difficulties of ICQ users were received from other countries as well.
It is known that the failure is mostly observed among users who tried to connect to ICQ after 8 hours 50 minutes Moscow time.
At the time of this writing, at 13:10 Moscow time, CNews received several reports that access to ICQ has reappeared, but there is also evidence that the failure continues.
The situation with the ICQ failure was commented on by the developer of the QIP Internet messenger Ilgam Zulkorneev: “The current problems with the ICQ connection have arisen through the fault of AOL, which is aware of this problem and is solving it. The difficulties that have arisen once again prove that it is optimal to use multi-protocol clients to ensure stable communication ”.
Let us remind you that quite recently there were problems in the work of ICQ. On September 17, numerous users reported having problems sending messages to other people. Messages did not reach, and instead a notification appeared, which said that the user must be verified on the site validate.icq.com. It was also not possible to pass the test and restore the ability to communicate via ICQ.
Another major failure occurred on July 1, 2008, with millions of users unable to connect to the servers. The problem affected third-party messengers and did not affect ICQ 6. The failure occurred due to the fact that AOL made changes to the protocol. As a result, clients working with the previous version of the protocol became inoperable. According to various sources, the problem affected users on various platforms, including Windows, Mac OS X and Linux. Various clients, including the popular in Russia QIP and Miranda, stopped working.
And in June, most ICQ users noticed a new user with the nickname ICQ System and number 12111 in their contact lists. Among them there were rumors that it was a Trojan program that changes passwords and steals accounts. The appearance of the unknown contact scared many people. Later, ICQ representatives on the official website of the instant messenger reported that the ICQ System user was added as part of the update to ICQ 6.
In some situations, when trying to log into ICQ, users enter the ICQ number (its unique number - UIN) and password incorrectly. Sometimes this happens due to the fact that the wrong keyboard layout was turned on (Russian or English). In this case, you need to try to re-enter your credentials.
If there is no result, and you are sure that you did everything correctly, you should try to change the ICQ password. Each ICQ has a binding to a specific e-mail address. To change your password, you should go to the ICQ website where you registered and request a recovery. A new password will be sent to your mailbox. If he does not help either, it may mean that you are faced with the situation from the next paragraph.
Hacking by intruders
Sometimes fraudsters manage to hack the ICQ number. This can be checked, for example, by asking friends who will see your account appear on the network. It is very difficult to get out of such situations. You can try to contact the hijackers themselves, but most likely the best choice would be to create a new account in ICQ.
Change of protocol
Alternative clients for ICQ may not function if the parent company of AOL, which owns the software, changes its protocol. Its main purpose is to restrict the use of third-party instant messaging programs such as QiP. If a protocol change has occurred, it is recommended to update the ICQ client version. It usually appears fairly quickly, during the day the change occurs. This will help in the vast majority of cases - the main thing is to update the program in a timely manner.
Lack of internet connection
Many users make several attempts to enter ICQ, but they all end in failure. The reason may lie not only in the program itself, but also in the absence of an Internet connection. Perhaps, at this point in time, there were simply problems with the connection or with the connection speed. In this case, the icon at the bottom of the screen can signal the presence of a connection.
To find out all the circumstances, try to open any site. If it works fine, then you should try again to enter ICQ. In case of another failure, try simply restarting the computer - sometimes errors occur in its operation, which can only be eliminated by restarting the operating system.
Many who spend a lot of time on the Internet and use ICQ often face problems. Namely, ICQ stops working. This applies to almost all clients, be it QiP or Miranda.
But why does it happen Why does ICQ stop working? We will try to understand the problems with icq in this article.
Check your username and password
Sometimes it happens that ICQ does not allow you to enter it. Why isn't it working? One of the reasons is the incorrectly dialed ICQ number (UIN) and password. For example, the keyboard layout was in Russian when you entered the password. Try it again, go to ICQ and re-enter your password - only now, be extremely careful and do not make a mistake when entering your data.
If the username and password are typed correctly, but you receive a message that they are incorrect, try first change icq password... Each ICQ is tied to a specific mailbox, so to change your password you will need to go to the official website of your ICQ and request a password recovery. A new ICQ password will be sent to your mailbox. Now you can try to enter ICQ again using the new password. If changing the ICQ password does not help, then it may mean that your ICQ has been hacked by hackers. All that remains is either to talk to the attackers, or to create a new number. In this case, it is better not to despair - and just try again to enter ICQ a little later - maybe the reason for the ICQ not working was different.
No internet connection with ICQ
It often happens that we try to enter icq, but nothing comes of it, ICQ does not work. Maybe the reason is not in herself, but in the Internet connection? It's just that at the moment you may not have an Internet connection or have a low connection speed. First you need to make sure that you have an Internet connection, for this go to any site and check the connections. Or use your Internet connection program, which displays the connection speed. I often have that no connection with ICQ due to unstable internet from MTS, which often works disgustingly. For this reason, I just retry the login to ICQ after a while - and everything works fine!
ICQ protocol change
One of the main reasons for ICQ not working is the protocol change. This happens when parent company AOL changes the protocol without warning anyone. This is due to the fact that they are struggling with alternative clients of fast messages, the bulk of which is qip. What if the protocol has changed? In this case, you should update the version of your ICQ client... As a rule, the developer releases a new QiP on the same day the protocol was changed. So, if ICQ does not work for you, then just update your client to the latest version. This should help 99%, the main thing is that the update is timely. From my experience I can say that ICQ did not work for me once, and the whole day I could not enter my queue account! This was due to the update of the icq protocol itself, which prohibited third-party programs from connecting. The qip developers then worked quickly and released an updated version of ICQ on the same day. After the update, ICQ started working.
ICQ does not work at work
If ICQ does not work at work, and everything is fine at home, then the reason in this case is as follows - the administrator at your work has blocked entertainment sites and programs, including icq. This is done so that employees work at work, and do not climb into ICQ and be distracted. What to do? Probably, to look for alternative ways of communicating with friends, to use other ICQ clients. I recommend, if ICQ does not work at work, use Twitter for communication. ICQ is already the last century, tweeter is the future! In addition, if you want to use Twitter, you can do it on this site, because in addition to communicating with friends and acquaintances, you can receive money.
There can be a great many problems why ICQ does not work. If you cannot solve the problem with the broken ICQ yourself, then ask your friends or acquaintances for help. Remember that the reason for the non-working ICQ can be trivial and it will take only a couple of minutes to solve it. For example, there is simply no connection and to solve this problem you only need to wait a couple of minutes and try to login again.
