Parcel status. Postal statuses of parcels when tracking. Deciphering the status of international mail items Processing in the sorting center

Delivery to the addressee

Delivery to the recipient

Means the actual receipt of the mail item by the recipient specified in the mail item.

Flew to destination country

The postal item will be transferred to the post office of the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Departed from the airport

The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service.
This may take 3 to 10 days.

The postal item departed from the airport of the sender's country and is sent to the country of destination.

After the parcel leaves the territory of the sender's country and arrives at the destination country, such shipments are re-marked with untraceable track codes and are no longer tracked.

When the parcel arrives at your post office, you will receive a paper notice with which you must come to the post office and receive the parcel.

Issued by customs

The customs clearance procedure has been completed, in the near future the postal item will be transferred to the post office of the country of destination for further delivery to the recipient.

Ready for shipment

Ready to ship

Means that the postal item is packed, marked and will be sent in the near future.

Detained by customs

This operation means that the postal item is detained by the FCS employees to carry out activities to determine the destination of the postal item. Upon receipt by international postal items within a calendar month of goods, the customs value of which exceeds 1,000 euros, and (or) the total weight of which exceeds 31 kilograms, in terms of such excess, it is necessary to pay customs duties, taxes using a single rate of 30% of the customs value of goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is missing or does not correspond to the actual, this significantly increases the time spent on clearance of shipments, since it becomes necessary to carry out customs inspection and document its results.

Sending

The parcel was sent to the wrong index or address, an error was found and the parcel was redirected to the correct address.

International mail import

The operation of receiving a shipment in the country of the recipient.

All mail arriving on the territory of the Russian Federation from flights begins its journey at the aviation mail transportation department (AOPP) - a special postal warehouse at the airport. From the aircraft, within 4-6 hours, the shipments arrive at the AOPP, the containers are registered, their integrity and weight are checked. Mail is registered in an electronic database. When registering, a barcode is scanned, data is entered about where the container is addressed (for example, MMPO "Moscow"), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of AOPP.

The next operation after exporting from the country of origin, which is reflected on the site when tracking the shipment, is import to the country of destination. Import information appears after the shipment has been handed over by the carrier to the postal operator of the country of destination. The operation "Import" means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the place of international postal exchange (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of the city where the international shipment will go depends on the country of the sender. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.

Unsuccessful attempt of delivery

Assigned if the postal operator reported that an attempt was made to deliver the item to the recipient, but for some reason the delivery did not take place. This status does not reflect the specific reason for non-delivery.

Options for further action:

New Delivery Attempt
The parcel will be deposited until demand or until the circumstances are clarified.
Return to sender

What to do if this status is received:

It is necessary to contact the post office delivering the item and find out the reason for the non-delivery.
You must independently contact the post office to receive the shipment without waiting for a notification.

Treatment

Processing at an intermediate point

The parcel arrived at one of the sorting centers for processing and further shipment towards the recipient.

Processing in the sorting center

Status Processing in the sorting center - is assigned during the delivery of the item through the intermediate sorting nodes of the postal service. In sorting centers, mail is distributed along trunk routes. Parcels are reloaded from one transport to another, for further shipment to the recipient.

Processing completed

A generalized status that means the completion of the processing of the mail item before sending it to the recipient.

Awaiting delivery to the post office

Means that the postal item is packed, marked and will be sent in the near future.

Awaiting shipment

Means that the postal item is packed, marked and will be sent in the near future.

Awaiting quality check

Indicates that the package is not yet complete and is in the seller's warehouse, waiting for the contents to be checked before shipment.

Loading operation completed

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure has been completed, the postal item has been transferred to the post office of the country of destination for further shipment to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller's warehouse and is moving towards a logistics company or post office.

Shipment Cancellation

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to the terminal

The parcel is sent to the postal terminal at the airport to be loaded onto the aircraft and sent to the country of destination.

Shipment ready to ship

Means that the postal item is packed, marked and will be sent in the near future.

Sent

Generalized status, meaning the sending of a postal item from an intermediate point towards the recipient.

Sent to Russia

The postal item will be transferred to the Russian Post for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Sent to destination country

A postal item in the process of being transferred to the mail of the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Note!
The following status will not be displayed immediately as soon as the parcel is in the country, but after the postal item is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the place of international mail exchange.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office.

Transferred to storage

It means the arrival of the item at the recipient's post office (OPS), and transfer to storage until it is delivered to the recipient.

As soon as the shipment has arrived at the office, employees issue a notice (notice) that the shipment is in the office. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the office or the next day (for example, if the items arrived at the office in the evening).

This status indicates that the recipient can independently contact the post office to receive the item without waiting for notification.

Handed over to customs

In the sender's country

In the country of the recipient

Loading on the plane

Loading on the plane before departure to the country of destination.

Loading into transport

Shipment preparation completed

Means that the postal item is packed, marked and will be sent in the near future.

Preparing for shipping

It means that the postal item is packed, marked for further dispatch.

Preparing for export

Packing, labeling, loading into a container and other procedures necessary for shipment to the country of destination.

Left the airport

In the sender's country
The postal item departed from the airport of the sender's country and is sent to the country of destination.
The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.

In the country of the recipient
The postal item is delivered to one of the places of international mail exchange for subsequent import operations.

Left the international sorting center

The postal item has been sent to the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Left the place of international exchange

The shipment left the place of international mail exchange and then goes to the sorting center. From the moment the shipment left the MMPO, the delivery times for shipments in Russia begin to operate.

According to the information received from the Russian Post, the status "Left the place of international exchange" can last no more than 10 days. If after 10 days the status has not changed - this is a violation of the delivery time, which can be reported to the Russian post office by phone 8 800 2005 888 (free call), and they begin to respond to this application.

Left the mail terminal

The postal item has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left sorting center

The postal item has left the sorting postal center and is heading towards the recipient.

Left ShenZhen Yanwen Sort Facility

The mail has left the sorting center of Yanwen Logistics and is heading towards the recipient.

Left the country of transit

The postal item has left the country of transit and is directed towards the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Left the transit country

The postal item left the sorting center in the transit (intermediate) country, sent to the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Mailing information received

Received information about the postal item in electronic form

It means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred to the postal service. As a rule, it can take from 1 to 7 days from the moment of registration to the moment of the actual transfer of the parcel. After sending the parcel, the status will change to "Receiving" or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further shipment towards the recipient.

Postage registered.

Arrived

Generalized status, meaning arrival at one of the intermediate points, such as: sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The parcel arrived at the airport for unloading, loading, processing and further shipment to the destination.

Arrived at International Sort Facility

Came to the place of delivery

Means the arrival of the item at the post office (OPS) of the recipient, which must deliver the item to the recipient. As soon as the shipment has arrived at the office, employees issue a notice (notice) that the shipment is in the office. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the office or the next day (for example, if the items arrived at the office in the evening).

This status indicates that the recipient can independently contact the post office to receive the item without waiting for notification.

Arrived at the international exchange point

It means the arrival of a postal item at an intermediate postal node for sorting, route selection and sending towards the recipient.

Arrived at the post office

Means the arrival of the postal item at the recipient's post office, which must deliver the item to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

It means the arrival of a postal item at an intermediate postal node for sorting, route selection and sending towards the recipient.

Arrived at ShenZhen Yanwen Sort Facility

It means the arrival of the mail item at the intermediate sorting center of the logistics company Yanwen Logistics, for sorting, route selection and sending to the recipient.

Arrived at Destination Sort Facility

The postal item has arrived at the sorting center of the country of destination for subsequent import / export operations.

Arrived in destination country

The postal item arrived in the country of destination at the place of international postal exchange for subsequent import / export operations.

Arrived in transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further shipment towards the recipient.

Arrived at the small package processing center

It means the arrival of the parcel at the postal distribution center, for sorting, route selection and sending to the recipient.

Arrived at the warehouse

Arrived at carrier's warehouse

The parcel arrived at the warehouse for unloading, marking, processing, loading and further shipment to the destination.

Arrived at the terminal

Means arrival at an intermediate terminal for unloading, loading, processing and further shipment to the destination.

Arrived in Russia

The postal item arrived on the territory of Russia for further import and shipment towards the recipient.

Reception

Means that a foreign sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is in the check (or receipt) issued upon receipt of the postal item. The "Receive" operation shows the place, date and country of receipt of the shipment. After acceptance, the parcel moves on its way to the place of international exchange.

Admission to the customs service of the country of destination

Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may possibly be. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Reception at customs

In the sender's country
The postal item was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the country of the recipient
Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may possibly be. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Reception at customs

The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further shipment towards the recipient.

Customs clearance

Transportation of a postal item from one sorting center to another, in the direction of the recipient. On average, the export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

Export (content check)

The postal item was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

On average, the export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then it is impossible to track it (find out what exactly is happening with it), only at the import stage you will be able to see your parcel and monitor its further movement. The use of transit traffic and certain restrictions often delay departures. However, if your parcel was sent more than 3 months ago, but has not received the status of "Import", then the sender needs to contact the post office and apply for a search.

Export, processing

Means the actual sending of the postal item to the country of destination.

The "Export" status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons.
On average, the export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

Electronic mail registration

Parcel added to the site
This means that the parcel does not yet have any status either from the mail of the sending country or from the mail of the recipient country.

Information about the parcel was received electronically
The seller assigned a track number to the parcel and registered it on the mail site. But the parcel has not been delivered to the post office yet.
It can take from 2 to 14 days before it starts to be tracked.

Received by mail
The parcel arrived at the post office, i.e. the seller brought it to the post office, where it was registered and sent to the recipient.

Handed over to customs
The postal item was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

Customs clearance completed, released by customs
If the parcel passed the customs check successfully, then it will be sent to the country of destination.

Left the mail (Export)
The "Export" operation means that the shipment has been handed over to the carrier. The delivery time from export to import is usually the longest and it can take quite a long time before the postal item reaches the territory of the recipient country.
Reasons: transit routes of flights, gaining a certain weight for shipment by cargo planes. For example, China and Singapore transport mail by cargo planes that can carry between 50 and 100 tons. While the shipment is in export, neither the country of origin nor the country of the recipient can track the shipment on the Internet.
Delivery times for international shipments between export and import are not established (not regulated by documents). The route of delivery is determined by the country of origin of the shipment, depending on existing agreements with air carriers and the availability of carrying capacity. During delivery, transit flights are used, which leads to an increase in the terms of transportation and the time between export and import operations.

Import
The parcel is registered in the country of destination. A period of 30 days between export and import is normal.

Handed over to customs
Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may possibly be. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Detained by customs
This operation means that the postal item is detained by the FCS employees to carry out activities to determine the destination of the postal item. Upon receipt by international postal items within a calendar month of goods, the customs value of which exceeds 1,000 euros, and (or) the total weight of which exceeds 31 kilograms, in terms of such excess, it is necessary to pay customs duties, taxes using a single rate of 30% of the customs value of goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is missing or does not correspond to the actual, this significantly increases the time spent on clearance of shipments, since it becomes necessary to carry out customs inspection and document its results.

Customs clearance completed
This operation means that the customs checked the shipment and returned it to the Russian Post. In many IMPOs, customs works around the clock: this is the only way to check the enormous volume of incoming mail from abroad in due time. Each customs officer is assisted by two postal operators.

Left MMPO (place of international postal exchange)
The shipment left the place of international mail exchange and then goes to the sorting center. From the moment the shipment left the MMPO, the delivery times for shipments in Russia begin to operate, they depend on the type of shipment http://www.russianpost.ru/rp/servise/ru/home/postuslug/termsdelivery

Arrived at Sort Facility/Left Sort Facility
After leaving the MMPO, the items through the large postal sorting centers follow the territory of the recipient country to their destination. In the sorting center, mail is distributed along the main routes of the country. Parcels are sealed again in containers and sent to the place of delivery, to the recipient waiting for it.

Arrived at the place of delivery
The shipment arrived at the recipient's post office (OPS). As soon as the shipment has arrived at the office, employees issue a notice (notice) that the shipment is in the office. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the office or the next day (for example, if the items arrived at the office in the evening).

Sending Sending.
Sending - the parcel was sent to the wrong index.
Sending - found an error and redirected the parcel to the correct address.

At any branch of the Russian Post they will tell you that you cannot pick up the parcel from the sorting center. Usually the distribution of parcels from an intermediate point takes 2-3 days, but somewhere it can be longer. The exact dates need to be clarified at your nearest post office, as each region has its own rules.

If you see that the parcel is stuck in sorting for a long time, go to the post office. There we ask for the number of the sorting center (if you can’t find it on the Internet), we call and try to find out by the parcel number where it is and when it will be delivered.

Also, some intermediate points have their own e-mail box where you can write a letter with the same questions. You can usually get a response within a day.

If this does not help, or for some reason you cannot contact sorting (it happens that they have neither an address nor a phone number), ask the seller for an invoice.

invoice is a document that displays all the details of the order (sender, recipient, product name, color, size, etc., quantity, and cost).

How to request an INVOICE from the seller on aliexpress?

Just write to the seller your problem, saying that the package was lost, and in order to find it, please send an invoice.

Usually sellers agree and send the document. Note that it can be sent in any format. This is either just a scan of the dock, or a Word document, and even more often Excel.

It also happens that the seller is simply silent and does not answer you. There is no need to despair in such a situation. You yourself can prove that you placed an order with this seller. Simply print your order details page. To do this, go to MY ORDERS and click on more:

A page with detailed information will open, if you scroll a little lower you will see the following form:

She is what we need. We print it out and forward to the post office to write an application for a search.

Thus, we can conclude: if you do not contact the sorting center yourself, then contact the nearest post office. In general, fewer such problems for you and only fast parcels :)

Sending and receiving letters, parcels, parcels is part of modern life. Every day, millions of people receive treasured boxes or envelopes. Russian Post provides many services, one of which is package tracking. What does it mean: "Left the sorting center"? What other statuses are there? if her number is not tracked? About this in the article.

Post office

The Russian one, which is the operator of the postal network and the backbone enterprise, is Russian Post. What does it mean: "Left the sorting center"? This status is often encountered by senders or recipients using mail services. If the client sends a parcel, letter or parcel, then the shipment is assigned a special track number. It can be used to track location.

"Mail of Russia" offers its customers various types of services (reception, processing, transportation, delivery, transfers), exchange of written correspondence, international postal items. In addition, the domestic company stores postal items, goods, cargo, distributes advertising, issues pensions, allowances, payments, accepts housing and communal payments, signs and distributes periodicals. "Mail of Russia" is also engaged in printing activities (creates and distributes postcards, stamps, envelopes, albums, catalogs), sells various goods wholesale and retail.

Many are interested in: does mail work well? What does it mean: "Left the sorting center"? This status may mean that the parcel or letter is already on its way and will soon arrive at its destination. Russian Post, despite the criticism of this organization, is working properly. Last year alone, she delivered more than 50% of orders from online stores. This is almost two hundred million parcels, one hundred and thirty million of which are international shipments. Most of the postal revenue comes from financial services, letter mail, parcels and EMS. The structure of the company includes the central administration, which consists of 22 divisions and 10 macro-regional branches.

Peculiarities

What does it mean: "Left the sorting center"? This is the question that is asked by the clients of the Russian Post, all who are recipients. Sorting center - automated. It sorts letters, parcels, parcels by branches and district post offices and processes outgoing items from all over the country. After the sender puts the envelope in the mailbox, it is taken out, sent to the post office, weighed and stamped with the date. The letters are then taken to a sorting center.

More than a thousand employees work at such an enterprise. In terms of area, the center occupies twenty-nine thousand square meters, and it is located in Podolsk (Moscow region). What does it mean: "Left the sorting center"? This status means that the letter or parcel is sent to the recipient's post office. It is determined by index. In addition to letters, parcels, parcels, EMS items, valuable, registered letters and items are processed in the center. Time sorting lasts twenty hours. Three million shipments pass through the center daily.

Statuses

Status "Left the sorting center" - what does it mean? Before the recipient receives the package, it will go through many different stages. For example, the status "sorting" means that the shipment is still in the sorting center. Parcels are stored in special export bags, which are opened, sorted and repacked. The status "Arrived at the sorting center" means that the package has been delivered for sorting and distribution. If the shipment "arrived at the international exchange", it is at customs, inland, or waiting to be sent abroad. The designation "Left the place of international exchange" confirms the export operation.

What does it mean: "The parcel left the sorting center"? If the recipient, after entering the identifier number on the site, saw this status, then the parcel will soon arrive at the post office. The final designation "arrived at the place of delivery" indicates that the recipient should contact the post office and pick up the item. Do not forget to take your passport in this case.

Identifier

If the parcel left the sorting room, it means that it will soon reach the recipient. The tracking number of the shipment or the postal identifier comes to the rescue. This is a unique code of numbers that is assigned to all parcels. There is a domestic Russian track number and an international one. Usually it is indicated on the check, which is issued after the registration of the departure. If the parcel was sent after buying the item in the online store, the customer is sent an identifier with which to track the shipment.

To do this, go to the Russian Post website, enter a number consisting of fourteen digits divided into semantic parts, click "OK". After processing the information, the user will see information about the status of the shipment. If the status "Lviv. Left the sorting center" does not change for a long time, it means that the parcel is already in. If the information is not updated for a long time, the shipment may have been waiting for the recipient for a long time.

How much goes

What does it mean: "Processing. Left the sorting center"? If the recipient, after entering a unique identifier number, found such an inscription, this may mean that the parcel is still in the center or has recently been sent. In terms of time in Russia, parcels go for about two weeks, depending on the distance, weather conditions and other factors.

Letter

What does it mean: "The letter left the sorting center"? This status sometimes means that the information on the site has not been updated for a long time. In the center, operators receive incoming letters, read the barcode, and register. All data is uploaded to the official website of the Russian Post. You can track the path of the letter using the identifier. Containers with written correspondence, express mail and parcels are distributed between workshops. Sorting process but not completely. Employees scan each correspondence manually and register it.

Package

What does it mean: "The parcel left the sorting center"? This status often indicates that it has been sorted and shipped to its destination. In Podolsk, parcels are distributed through six automated lines. The first is used for international shipments, the second for small cargo, and the rest for regular parcels. Shipments are loaded manually, parcels are scanned and sorted automatically. In addition, they are checked for the presence of explosive substances.

Statuses in Aliexpress are information about the stage at which your order or package is. It is necessary to distinguish between statuses order(waiting for payment, checking payment, processing order) and statuses parcels(the parcel arrived at the sorting point, left the customs, export, import). The order status is assigned to the order by the site itself and information about it can be seen in the order information. The status of the parcel is assigned at the post office and customs and tracked on specialized sites.

We will look at both types of statuses and figure out what they mean.

Aliexpress order statuses

This order is awaiting your payment- Waiting for payment.

This status is assigned to the order immediately after pressing the Place Order button - until the moment of payment. The time given to the buyer to pay for the order is indicated below in the form of a countdown timer. If the order is not paid within this time, it will automatically close and change to the Closed status.

Your payment is being verified– Aliexpress checks your payment.

Immediately after paying for the order, the payment is sent for verification by the site, and the status of the order changes to Your payment is being verified. Verification of payment usually takes 24 hours, after which it is time for the seller to send the order

– The seller is processing your order

Order status changes to The supplier is processing your order. The time for sending the order is set personally by the seller and is indicated on the product description page. In the order, the time allotted for sending is indicated in the form of a countdown timer. If the order is not shipped within the specified time, Aliexpress will cancel the order. If the seller does not have time to send the order at the specified time, you can extend the processing time by clicking on the " Extend processing time" (Extend order processing time) below the timer. If for some reason you change your mind about placing an order, click " Request order cancellation" (Request to cancel the order), located there. You can read more detailed information about canceling an order in our article “How to cancel an order for Aliexpress”.

The seller has shipped your order - the seller has shipped your order.

The order receives this status after the order is sent and the track number is entered into the system to track it. A new countdown timer appears in the order, indicating how much time is left until the end of the Buyer Protection program on Aliexpress. Button Request to extend Purchase Protection allows you to extend the duration of the Program if, after 40 days, the order has not been delivered. Button Open Dispute allows you to open a dispute (dispute) if the arrived goods are of inadequate quality, or do not arrive at all