Call operator megaphone from roaming. Reference megaphone. Is it completely free reference Megafon

Toll-free numbers of the Megafon support service for residents of all regions of Russia, addresses for entering the Personal Account and contact details of the operator's online technical support.

Single toll-free support service number "MegaFon":

Free call to Help Desk Megaphone it is possible from any mobile or landline phone of the Russian Federation.

How to call the hotline for subscribers of the Megafon mobile operator?

Calls to the number of the round-the-clock call center Megafon 8800 55 00 500 not charged for residents of all regions of Russia, including Moscow and St. Petersburg, Novosibirsk, Yekaterinburg, Nizhny Novgorod, Samara, Omsk, Kazan, Chelyabinsk, Rostov-on-Don, Ufa, Volgograd, Perm, Krasnoyarsk, Voronezh, Saratov, Krasnodar, Togliatti and are paid by the operator when calling from landline and mobile numbers. To call the operator directly, wait until the system lists all menu items, and then connects you with a call center consultant.

Support service Megafon works for clients of all regions: the Moscow region, St. Petersburg and the region, the Central region, the North-West, the Far East, Siberia, the Caucasus, the Volga region and the Urals. operator Megafon?

To call the operator "Megaphone" from another mobile operator (Beeline, MTS and Tele2) or landline phone, use the free phone number 8800 550 0500 .

When calling from a mobile phone connected to Megafon, for free communication with the operator, use help desk short number to connect with a technical support operator and receive information, instead of the free 8800 number.

Support number for calls from Moscow and from abroad:

If you are in international roaming, calls to +7 926 1110500 will be free of charge for you. For calls from Moscow and from foreign numbers, you can also use the number +7 495 507 7777. Please note that calls to the specified contact center number are charged according to the tariffs of your telecom operator. We recommend using the number +7 495 507 7777 for calls from abroad from phones of other mobile operators and city numbers outside of Russia.

The subscriber service of the telecommunications company MegaFon advises clients on all issues related to subscription services, changing and updating the tariff plan, setting up mobile Internet, connecting and disconnecting paid services and other topics. To provide services, the hotline operator may need your personal passport data. For connection of additional services, a fee may be charged, in accordance with the tariffs of the operator.

Personal account of the subscriber "Megafon"

To use the Megafon Service Guide Personal Account, select your region from the list below and follow the link.

The Megafon Service Guide online customer service system allows you to manage all the services on your number: change the tariff plan, view details, connect services, replenish your account and perform many other actions. Upon first use, you must obtain a password to enter the "Personal Account". To do this, follow the instructions on the main page of the LC to register in the system.

Client's personal account available on the official website of Megafon Russia in your region. For detailed information about the rules for working with the subscriber's personal account, please contact the support service for help and technical support. 8800 550 0500 , free of charge from any mobile or landline number in Russia (including phones of other operators). You can contact around the clock.

Megafon online customer support

If you could not get through to the reference service "MegaFon" - send an SMS-message! Free SMS messages to the company's subscriber service can be sent to the SMS Hotline number 0500.

Megafon help desk employees are always available to communicate with customers on the most popular social networks: official Megafon groups In contact with, on the Odnoklassniki and in Facebook .

In addition to accounts in Megafon social networks, the operator’s official micro-blog is available in a concise form for news lovers in Twitter where all the latest news and useful information for subscribers are regularly published. The most inquisitive and erudite customers are addressed to the company's technical and informative blog on the popular network resource Habrahabr.

Regions in which the mobile operator Megafon operates

Customer support Megafon GSM/3G/4G works for the company's clients in the following regions:

Moscow and St. Petersburg, Republic of Adygea (Maikop), Altai Territory (Barnaul), Amur Region (Blagoveshchensk), Arkhangelsk Region (Arkhangelsk, Koryazhma, Kotlas), Astrakhan Region (Astrakhan), Belgorod Region (Belgorod, Stary Oskol, Gubkin) , Bryansk region (Bryansk, Klintsy, Novozybkov), Republic of Buryatia (Ulan-Ude), Vladimir region (Vladimir, Kovrov, Murom, Alexandrov, Gus-Khrustalny), Volgograd region (Volgograd), Vologda region (Vologda, Cherepovets, Babaevo) , Voronezh Region (Voronezh, Borisoglebsk, Rossosh, Liski), Republic of Dagestan (Makhachkala), Jewish Autonomous Region (Birobidzhan), Trans-Baikal Territory (Chita), Ivanovo Region (Ivanovo), Republic of Ingushetia (Magas), Irkutsk Region (Irkutsk), Kabardino - Balkar Republic (Nalchik), Kaliningrad Region (Kaliningrad, Sovetsk, Chernyakhovsk, Baltiysk), Republic of Kalmykia (Elista), Kaluga Region (Kaluga, Obninsk), Kamchatka Territory (Petropavlovsk-Kamchatsky, Yelizovo), Karachay-Cherkess Republic (Cherkessk), Republic of Karelia (Petrozavodsk, Kondopoga, Kostomuksha, Segezha), Kemerovo region (Kemerovo, Novokuznetsk, Prokopievsk, Leninsk-Kuznetsky, Mezhdurechensk), Kirov region (Kirov, Kirovo-Chepetsk, Vyatskiye Polyany), Komi Republic (Syktyvkar, Ukhta, Vorkuta, Pechora), Kostroma region (Kostroma, Bui, Sharya), Krasnodar region (Krasnodar, Sochi, Novorossiysk, Armavir), Krasnoyarsk region (Krasnoyarsk), Kurgan region (Kurgan), Kursk region (Kursk, Zheleznogorsk, Kurchatov) , Leningrad region (Gatchina, Vyborg, Sosnovy Bor, Vsevolozhsk), Lipetsk region (Lipetsk, Yelets), Magadan region (Magadan), Republic of Mari El (Yoshkar-Ola), Republic of Mordovia (Saransk), Moscow region (Odintsovo, Sergiev Posad , Ramenskoye, Lyubertsy, Krasnogorsk, Mytishchi, Schelkovo), Murmansk region (Murmansk, Apatity, Severomorsk, Monchegorsk, Kandalaksha, Kirovsk), Nenets Autonomous Okrug (Naryan-Mar), Nizhny Novgorod region (Nizhny Novgorod, Dzerzhinsk, Arzamas, Sarov), Novgorod region (Veliky Nov city, Borovichi, Valdai), Novosibirsk Region (Novosibirsk, Berdsk, Iskitim, Kuibyshev), Omsk Region (Omsk), Orenburg Region (Orenburg), Oryol Region (Orel, Livny, Mtsensk), Penza Region (Penza), Perm Territory ( Perm), Primorsky Territory (Vladivostok), Pskov Region (Pskov, Velikie Luki), Republic of Altai (Gorno-Altaisk), Republic of Bashkortostan (Ufa), Rostov Region (Rostov-on-Don, Taganrog, Mines, Novocherkassk), Ryazan Region (Ryazan, Kasimov, Skopin), Samara region (Samara), Saratov region (Saratov), ​​Sakhalin region (Yuzhno-Sakhalinsk), Sverdlovsk region (Yekaterinburg), Republic of North Ossetia-Alania (Vladikavkaz), Smolensk region (Smolensk, Vyazma, Roslavl), Stavropol Territory (Stavropol, Nevinnomyssk), Tambov Region (Tambov, Michurinsk, Rasskazovo), Republic of Tatarstan (Kazan), Tver Region (Tver, Rzhev, Vyshny Volochek), Tomsk Region (Tomsk, Seversk, Strezhevoy), Tula Region (Tula, Novomoskovsk, Donskoy), Republic Lika Tyva (Kyzyl), Tyumen Region (Tyumen), Udmurt Republic (Izhevsk, Sarapul, Votkinsk, Glazov), Ulyanovsk Region (Ulyanovsk), Khabarovsk Territory (Khabarovsk), Republic of Khakassia (Abakan), Khanty-Mansi Autonomous Okrug - Yugra (Khanty -Mansiysk), Chelyabinsk Region (Chelyabinsk, Magnitogorsk, Zlatoust, Miass, Kopeysk), Chechen Republic (Grozny), Chuvash Republic (Cheboksary), Chukotka Autonomous District (Anadyr), Republic of Sakha (Yakutsk), Yamalo-Nenets Autonomous District (Salekhard) and Yaroslavl region (Yaroslavl).

Changes are possible in the contact details of the call center and the geography of the operator's presence, check the current information by round-the-clock free telephone hotline Megafon(information service of the mobile operator) 8800 550 0500 or on the official resource www.megafon.ru. All information, multi-line phone numbers and links are current as of March 2020. Megafon technical support and help desk work around the clock and seven days a week.

Free call to Megaphone by phone number 8800 550 0500 is guaranteed when a mobile subscriber is within the territory of Russia. You can call the operator at any time of the day or night - the customer reference service works around the clock.

In order to control the quality of the consultations provided, the conversations of the Hotline consultants with the operator's subscribers may be recorded. You can call the hotline number from any Russian mobile operator, including MTS, Beeline and Tele2. For all questions, including "" or, for example, "What is the number of the Megafon operator", the specialists of the central department of the support service promptly respond through. All tariffs and contacts of Open Joint Stock Company Megafon are given for informational purposes only and are not a public offer.

The need to contact the help desk of a mobile operator at least once arose for almost every mobile user. Calls to the Megafon subscriber service are carried out not only in complex and confusing situations, most often people ask simple questions that require an urgent answer. The answer is so urgent that there is neither the time nor the inclination to look for the necessary information on your own.

So, for example, most users are interested in the possibility of choosing the optimal tariff; asks about the list of connected services; clarifies which Megafon features are available for a particular model of mobile phone, tablet, etc. Often, before traveling abroad, people forget to activate the roaming service and contact the operator already on the road by dialing the help desk number.

A considerable number of questions are received on the subject of settlements, subscribers are interested in the procedure and conditions for their implementation, the availability of opportunities to replenish the balance, etc. There are a large number of mobile communication users who do not use the Internet and are not familiar with the services of USSD requests - it is they who make up the vast majority of those who call the help desk.

Whatever help service the user chooses, the mobile operator is always interested in providing high-quality services to all categories of customers, which implies the availability of wide opportunities for communication with the help service. Let's take an example of how to contact the Megafon Help Desk.

How to call the help desk Megafon?

A call to the Megafon help desk for the operator's subscribers is made to the Megafon short number by dialing 0500 . It is possible to send a message to the specified number. In the second option, the answer will be received in the same way by receiving a message with the necessary information to your mobile phone number.

All conversations, negotiations by means of messages with a reference number are free of charge and are available only on the territory of Russia. For tablet owners, the operator has developed a special online form of communication via the Internet. On the Megafon website, each user has the opportunity to fill out the proposed welcome form, indicating the requested data and get advice in the chat mode. The Megafon contact center is always available to users.

Phone Megafon for calls from numbers of other operators

When a consultation is required, but there is no way to call from the mobile number of the operator himself (for example, the battery of the phone has run out on the way), you can always contact the Megafon help desk through the number 8-800-550-0500 .

Megaphone hotline is a service of direct communication with a company specialist, where you can ask any questions and get comprehensive answers. Subscriber service Megafon operates around the clock. There is also another Megafon hotline number 8-800-550-07-67 , but this is an automatic reference service where you can get a standard list of information about the company's services.

The convenience of the automatic service lies in the ability to obtain comprehensive information on frequently asked questions about the company's tariff policy, new offers on the market, ways to connect services, etc. All calls to the Megafon help desk from numbers of other operators are provided for a fee.

Contact center Megafon for subscribers in roaming

When you need to contact Megafon representatives while roaming, you should dial +7 926 111 0500. Obviously, it is not always possible to look for a complex number in roaming, it is difficult to remember. As a result, the recommendation is to enter the number in your own phone directory.

Other types of communication with the Megafon contact center

Megafon has its own services in Odnoklassniki, Vkontakte, LiveJournal, Facebook, as well as in a blog on the Habrahabr.ru portal. Here there is an opportunity to ask questions to representatives of the company and get an answer in the same mode. The company provides answers as quickly and in full as possible. There is an element of interest in creating an optimal image in social networks.

This fact indicates that the company does not shy away from publicity, pursues an open policy and is interested in developing a direct dialogue with the audiences of its own users. Objective open information in social networks allows Megafon to carry out operational monitoring of the wishes of its own target audience, to be a useful and popular mobile operator.

Like any company, Megafon has the opportunity to contact the support service operator by contacting the company's email address, going to the official website and sending a message to the specified email address. Pleasant communication on a service convenient for you!

Each of us now uses cellular communication. Although it is possible to find a person without a mobile phone in a modern city, it is very difficult. And each of us sooner or later has questions to the help desk or technical support operators. Unfortunately, the operator (not only Megafon, but also MTS, and Beeline, and Rostelecom) does not want to keep a large staff and seeks to cut costs to the maximum. This also applies to operators. They are also reduced to the maximum. One call center of a large communication provider serves not one city or even one region, but several regions at once. Therefore, in order to reduce the burden on living people, automated help services are being introduced that cut off the lion's share of calls. It is very convenient for the company, but for a person who wants to contact a live Megafon operator, this system creates many difficulties. But you can get through to the operator, both from a mobile and from a home city number. And now I will tell you how to do it.

In general, Megafon provides several options for communicating with its call center for its cellular subscribers:

1. Call to a free number;

2. Possibility to ask a question via mail or chat on the official website of the company;

3. Possibility to ask a question through accounts in social networks.

Let's look at the first type of communication - a call from a Megafon mobile number, or from another operator or home city number.
Subscribers of the company can make a call from a mobile phone to the help desk using a single toll-free number 0500 . After dialing the number, you will hear the response of the electronic help system, which tells about the menu sections and offers different options for action. In order to contact the operator, you need to dial the number “ 1 ", and then - " 2 ". After that, you will be warned that the conversation will be recorded and connected to a live person who will help resolve your issue.
So, once again - dial 0500, then 1 and 2.

By the way, you can also just write an SMS with a question to 0500 and you will definitely receive an answer, and in especially difficult cases they will also call you back!

If you want to call the Megafon operator from a cell phone of another operator or from a home landline number, then in this case you need to dial the number - 8-800-550-05-00 (call within Russia is free)
Moreover, you can call the operator for free from any country in the world by number +7-927-111-05-00

If you do not have time to call the operator directly, you can simply write a message or ask a question to technical support through one of the methods below and get a prompt response:

The company has a bunch of accounts in all popular social networks - Odnoklassniki, VKontakte, Twitter, Facebook. I'll tell you a little secret - large communication providers pay a lot of attention to communication in social media due to the great popularity of the latter. Thanks to this, it is often much faster and more productive to resolve the issue through the social network than even through a call to the Megafon operator.

Situations in the life of a modern person can be very different. Often questions or problems arise when using a cellular connection. In this case, the subscriber has to look for the answer to the question: “How to call the Megafon operator?”, After all, friends or relatives cannot help with solving such problems in most cases. A client who is faced with a question about services or tariffs, and also met with poor communication quality, needs to contact the operator as soon as possible. That's why it's important to always know how to reach the operator Megafon.

Sometimes there is a situation when it is impossible to solve the problem on your own with the services. For example, during activation, an unknown failure may occur or money from the balance has disappeared in an unknown direction. It was for such cases that Megafon created a hotline phone.

How to contact the megaphone operator directly

Before calling the Megafon operator, it can be useful to try to study the information on your own on site or in autoinformer menu. This will save a lot of time, because waiting for a response from a specialist can take 20-30 minutes. From experts you can get comprehensive information on the following issues:

• coverage area and communication quality;
• choice of tariff and options;
• activation and deactivation of additional services and options;
• financial questions;
• managing subscriptions and other paid services.

It is worth knowing that the Megafon hotline is absolutely free. This is very convenient, because due to the write-off of funds on the account, there may not be enough money for the call. There are many ways to contact company employees. The client only has to decide how to get through to the Megafon operator will be most beneficial for him. Here are the main ways to contact the support center staff:

• Call. The Unified Operator Service is available at 8-800333-0500. This number is common for all of Russia, and you can call it from any phone. All calls will be completely free.. After answering the autoinformer, you must use the voice menu to solve the problem. The fastest way to switch to the operator is by pressing 1 on the keyboard, and then 2. The operator should be informed about the nature of the issue or problem. The employee will select the fastest solution. Megafon subscribers can also use the number 8-800550-0500. In this case, the conversation for the client will be free, subscribers of other networks will have to pay for the call. In roaming, it is most often necessary to activate additional options, and customers immediately have the question of how to contact the Megafon operator directly. Owners of SIM cards from this operator can dial 8-922111-0500 from anywhere in the world to contact the support center. Calls are not subject to billing.
• There is another option, how to contact the Megafon operator from your mobile. It is available only to the clients of the company. It is enough to dial the short number 0500. The system will connect to the support center. This option cannot be used from city and other mobile phones.
• Online communication. The company offers both to talk to a Megafon operator via text chat and to contact a representative via a video call. These features are present on the official website in the section " Support».
• SMS. Instead of thinking about how to call Megafon, you can ask a question via SMS. A message with the text of the question must be sent to the phone 0500. It will be free for the client, and the company's employees will try to resolve all problems in the shortest possible time, which will be reported additionally.
• Using the feedback form. If the answer is not required immediately, then the question can be asked on social networks or through the contact form with a representative, which is in the section " Support" on the site.

Call operator Megafon with Tele2

It is not always possible to call the Megafon operator from the SIM card of this company. Often, the subscriber has only another phone at hand. All operators offer their own support service, for example, in Tele2 you can reach it through the short number 611. It should be understood that another company will not be able to solve the problem with Megafon.

You can call the Megafon support center through the federal number + 7-922111-0500 or 8-800550-0500. The first number is available worldwide, and the second only from the Russian Federation. At the same time, Tele2 subscribers will have to pay the cost of the call according to the tariff.

How to call a Megafon operator from Beeline

Beeline's internal support works by calling 0611, but they can only resolve issues related to their company. You will have to go to the Megafon support center through the international number + 7-922111-0500. Subscribers from the Russian Federation can also use the second number - 8-800550-0500. One has only to remember that these calls are free only from Megafon SIM cards.

How to call a Megafon operator with MTS

The situation with MTS is similar. Their support center is available by calling 0811, but questions should be addressed there only by MTS. For calls to Megafon, you need to dial the full number 8-800550-0500 if the call is made from the Russian Federation or +7-922111-0500 when you are in roaming.

How to call a Megafon operator from a landline

If the only phone at hand is a landline, then you can contact a Megafon employee at 8-800550-0500. But you should check with your operator the cost of the call, since they are free only for Megafon customers.