Employees of the CDEK courier service process from 120 thousand items per day. To optimize the service, a service cost calculator has been created on the official website of the company, where customers can independently calculate the cost of delivery. To find out the exact price, just enter the cargo parameters online and select a tariff.
Advantages
The functional online service of TC SDEK is useful for private customers, buyers or owners of online stores. Advantages of the calculator on the site:
- Ease of use.
- The speed of getting results. The calculation time does not exceed a minute.
- No need to visit the office in person.
- Ease of choosing the optimal tariff.
- Convenient function of choosing a delivery method.
- Ability to immediately call a courier.
How to find out the cost of delivery through the company CDEK
The process of online calculation of the cost of the services of the logistics company SDEK takes about a minute, does not require a visit to the office or a telephone conversation with an employee. There are 6 options to find out how much shipping costs.
- Calculator on the official website of the CDEK courier service in the "Calculation of the cost" section.
- When ordering cargo transportation online.
- In the personal account for the company's clients who have signed the contract.
- On the website of the online store, which cooperates with TC CDEK, for buyers of goods online.
- A separate simplified service for the Parcel service http://sdek-parcel.rf will only require you to enter the selected box size and the distance between the sending and receiving points. Such an easy registration and calculation process for the client means saving time and money.
- On our website.
Section of the official website "Cost Calculation"
The www.cdek.ru site calculator is available to all customers of the CDEK courier service. Handling it does not require special skills or time investment from the user.
How to calculate the cost with the official website calculator:
- Type the query "CDEK" in the search or follow the link https://www.cdek.ru
- On the left side of the page there is a button "Calculate the cost". After the transition, a calculator form will open.
- Enter the cities of the sender and recipient, the weight of the shipment in kg, the dimensions of the package in the package in the fields intended for them.
- Click the "Calculate cost" button.
- Select the desired tariff and delivery options by placing a dot in front of the selected item.
- View the price of SDEK for shipping, delivery time.
Ordering cargo transportation online
When making a remote application for the services of the transport company CDEK, the amount that the client must pay in cash to the courier or remotely by means of an electronic or bank account is indicated.
You can create a new order online using the "Call a courier" button on the official website or from the personal account of the CDEK client if there is a signed contract. Before registering all the delivery parameters, the system will request the weight, dimensions, destination of the cargo, and the delivery rate.
Personal Area
The functionality of the online account of a private client or a partner of the CDEK Courier Service includes a "Calculator" section for a quick cost calculation. The jump button is on the left side of the page. After filling in all the fields of the form, the exact amount to be paid, the deadline for delivery appears.
Buyers and owners of online stores
After concluding an agreement with CDEK, the owner of the online store gets access to a special range of logistics services. Owners of distance selling companies can automate tracking of parcels, calculating the cost of sending goods to the consumer. Integration with the service of a freight company allows the buyer to immediately arrange delivery when ordering goods.
Tariffs and delivery services
The size of the freight transportation tariff depends on many factors:
- Delivery period. If the recipient can wait, and urgency is not a priority, you can save on shipping.
- The distance between the cities of the sender and recipient. For international cargo transportation, plus delivery, the client pays for customs clearance.
- Kind of transport. If the parcel goes by trucks in Russia, they are priced cheaper. For land transport, the tariffs "Main Express", "Main Super-Express", "Economic Express" apply.
Additional services:
- Delivery by courier to the recipient's apartment or office.
- Call a courier to the house.
- Delivery on official holidays, weekends, after 18:00.
- Additional packaging of goods.
- Return visit by courier.
- Storage of consignments in a warehouse.
- Lifting to the floor of heavy or oversized cargo
- Hourly courier charge.
- Delivery of goods from the category "Dangerous".
Full information and prices for additional services can be found at https://www.cdek.ru/services/dopolnitelnye_uslugi_i_sbory/index.html
The CDEK Freight Services Calculator is a simple service for the convenience of site users. The calculation of the cost of delivery occurs in a minute. Payment for additional services is made separately.
The transport company CDEK provides freight transportation and delivery services. You can place an order and send a parcel in Russia or abroad in any city where there is a branch of the enterprise, in the office or on the official website www.cdek.ru. Methods of payment for CDEK services: cash on delivery, on the site, cash.
Scheme of sending a parcel in the department of the company CDEK
To send clearance and send the goods you need:
- Go to the official website of the company at https://www.cdek.ru
- Find the address of the CDEK branch in your city.
- Take the parcel to the warehouse in person.
- Draw up a contract for the provision of delivery services and select the required tariff.
- Pay for services by card, cash or cash on delivery.
- Employees of the CDEK TC will contact the recipient themselves to transfer the shipment by courier or from the warehouse.
- Online tracking of parcels is available on the official website and in the personal account of the company's client.
Cities and branches of SDEK
There are offices and points of issue of TC CDEK in most large or medium-sized cities in Russia, the CIS countries, China, Germany and Thailand. You can find the address of the branch very simply:
- Follow the link https://www.cdek.ru/contacts/city-map.html
- In the address bar, enter the country and the name of the settlement of sending or go to the list of cities.
- All CDEK customer service departments in the city will be marked on the map.
- After clicking the mouse on the icon next to the pickup point, the address and opening hours will open.
Registration of a service agreement
Employees of the CDEK office will tell you how to correctly fill in the necessary papers. According to the rules, individuals need the following data to send a parcel:
- name of the sender;
- Series, passport number and data by whom it was issued;
- Address;
- Contact number.
Parcel Service
The CDEK company provides a convenient Parcel service. It enables the client not to make complex calculations of the cost of sending, not to overpay for services. For a small amount, you need to buy a box of the required size at the CDEK branch and calculate the cost of sending online.
About packing
CDEK takes care of transportation, but anything can happen on the way. Delicate cargo is important to pack correctly so that it reaches the addressee without damage. The parcel is brought to the office in an open form so that the employee can make sure that the cargo complies with the list of permitted items. After the inspection, the employee will carefully seal and seal the cargo in the presence of the client.
If the packaging cannot ensure the safety of the contents, the receiver has the right to refuse to send such a parcel. There are the following standards:
- Small electronics, printing products are packed in cardboard boxes with shock-absorbing pads made of pimply film or foam.
- Household appliances, fragile items, furniture, equipment should be packed in foam or plastic pads for cushioning. Such cargo is accepted strictly in a box on euro pallets in a special crate.
- Each unit of household chemicals, medicines, jewelry, stationery is individually wrapped in 3 layers of bubble wrap or other cushioning materials.
- Plants are accepted strictly in special boxes that ensure the vertical position of the cargo.
Additional paid services of the company include special envelopes, boxes, crates or other packaging methods that correspond to the parameters of the shipment. For documents, an envelope, a special plastic bag, is provided free of charge.
Sending a parcel from home
To send parcels through CDEK, it is not necessary to go to the branch. The courier can pick up the goods directly from the office, apartment, warehouse.
How it works or the sending scheme for the client:
- Draw up an agreement.
- Pack the cargo.
- Call a courier in your personal account at a convenient time.
- Pack the parcel.
- Print and fill out the invoice.
- Give the goods to the courier.
- Pay for the services of the company.
How to draw up a contract
There are 2 ways to draw up a contract in CDEK for the delivery of goods and shipments - in person and online.
The first option involves a trip to the nearest office of the company. You need a passport with you. A CDEK employee will help with paperwork.
To conclude a contract online, you must:
- Follow the link https://www.cdek.ru/clients/regulation.html to select the country of the sender.
- Fill out the form in Word format.
- Send it by email
To date, companies involved in the transportation of goods are in high demand. This is due to simplicity and convenience. Using the services of such organizations, you can save not only time, but also money. Due to the constantly growing competition, the bar for service and quality is at a very high level. But, unfortunately, unforeseen situations can happen here. In order not to overshadow the mood from the lost money and time, we recommend that you follow the rules described below.
Rules for issuing parcels SDEK
After the cargo arrives at the branch of the company, you will receive a notification in the form of an SMS message, an email or a phone call made by an employee of the CDEK call center. A feature of the company is the presence of points of issue.
Thus, you can pick up the parcel by self-delivery, for this you need to specify the address of the office from which it will be most convenient for you to pick up the goods. It is also possible to order courier delivery, but, of course, you need to pay for it additionally. To do this, go to the official website of the company and go to the "Application for a courier call" section, then fill out the form and leave a request.
When self-delivery, you must provide a passport of a citizen of the Russian Federation or a foreign passport. In addition, you can pick up the goods by presenting other documents: identity card, driver's license, residence permit, military ID. Before you go to the delivery service to collect the goods, make sure that it has been delivered to the previously indicated point. To do this, you need to either wait for the call of the CDEK employee, or call yourself. You can find out the phone number of the desired pickup point on the company's website, in the "Office Addresses" section, you need to select your city.
You can also track where the parcel is at the moment and change the date, time, address and delivery mode. To do this, enter the departure number in the line located in the upper right corner of the web page.
Receipt of cargo by proxy
If the client belongs to the category of individuals, but is not able to receive the goods on his own, you need to draw up an appropriate document-power of attorney. It is necessary to attach a copy of the client's passport to it, this allows you to compare the data of the passport and personal signature. The person who receives the cargo is obliged to provide all of the above documents and a personal passport to an employee of the company.
If it is not possible to make a photocopy of the principal's passport, the drawn up power of attorney must be notarized.
If the cargo is issued to a legal entity, then upon receipt it is necessary to have a power of attorney issued on behalf of the recipient (appointment order) and the manager's passport.
A sample power of attorney can be downloaded from the official website of the company.
Delivery Type Selection Widget
CDEK has created a visual interface element with which you can perform the following functions:
Choose a city with the display of points of issue of goods in it; Calculate delivery according to the specified dimensions; To select the point of issue of goods; Display in detail all the information about the point of issue of goods; Customize the display and connection of the interface element;
Memo to the consignee
After you are notified that the cargo has arrived, you must perform the following actions:
- before receiving, get acquainted with the conditions under which the cargo is stored and issued;
- at the time of receipt, check whether the product or packaging material is damaged;
If there is damage, you must:
- draw up an act;
- write a formal complaint;
- collect the entire package of documents about the cargo;
- send documents to the claims department;
Welcome to the best online tracking service for CDEK parcels. At any time, you can get information about where the long-awaited order or package is currently located. Tracking sdek is available to all users of our service absolutely free of charge, without any registration and SMS. To get information about the status of the cdek package, you need to fill in the input field with your invoice number and activate tracking by pressing the magnifying glass button. We value the time of our users, so we made our site as convenient and fast as possible by developing an adaptive/mobile version.
How to track a sdek package?
To track a sdek package and find out its location, you need to use a special form on our website. To do this, you only need to know the invoice number of your parcel. Each CDEK shipment is assigned a unique identification number - it consists of numbers, sometimes with Latin letters. According to the identification number (track number), each stage of the movement of the parcel is recorded, which allows you to track the parcel of the sdeck. To find out where your cdek package is currently located, enter the track number in the form as shown in the screenshot:
track the package by sdeck track
sdek track order
All users of our service can independently track the entire process of moving orders using the "Track sdek order" function on our website. To track your order and keep abreast of its movement, enter a unique parcel number - it is indicated on the invoice issued to the sender of the order. Instructions for tracking the order sdek in the image below:
track the parcel on the track pochta.ru
- 1. You must enter the order number in the field for entering the number
- 2. Click the button to start the order tracking function
- 3. In the window that appears, you will see all the information on tracking your order (dates and points of movement will be displayed)
- 4. In case of an erroneously entered number, we will not be able to track the sdek order - therefore, we recommend double-checking the correctness of the entered number
Where to pick up the parcel SDEK
At the moment the parcel arrives at the warehouse or pick-up point, CDEK notifies the recipient by sending an SMS message to the phone (to the number indicated on the invoice). The text of the message will indicate the address where you can pick up your parcel. You can see the addresses of all offices and points of issue on the official website of the company https://www.cdek.ru/contacts.html. To avoid unpleasant situations, pay attention to the opening hours of the pick-up point or office where your package was received.
CDEK - Estimated delivery times
According to statistics, most of the shipments are delivered by the company within 18-37 days. There are times when an order is delivered to its destination in 10-15 days (but this is less than 30% of all parcels). When tracking an order from Chinese online stores, please note that cdek does not deliver packages directly from a seller in China. On the territory of the PRC, as well as after (to the border with Russia), the parcel is delivered by CDEK partners - these are usually small local courier companies. We advise you to take into account the very high workload of all China's delivery services during sales periods on large sites (such as AliExpress and jd.ru) - this increases the delivery time for parcels by an average of 2 weeks.
About CDEK
CDEK has been successfully operating in the Russian market of courier services and logistics since 2000. For more than 18 years, CDEK has been one of the leaders in the express delivery market. A wide range of services provided makes it possible to choose the solution that best suits a particular client. Courier delivery of documents and cargo is carried out in any city in Russia, as well as around the world. The central office of CDEK is located in Novosibirsk, and the logistics center in the Moscow region (Dzerzhinsky) is considered the main sorting shop. More than 150 representative offices in different cities of Russia (Moscow, St. Petersburg, Novosibirsk, Yekaterinburg, Nizhny Novgorod and others) make it possible to promptly deliver parcels and orders to the company's customers. CDEK successfully delivers orders from many Chinese online stores, many sellers on AliExpress offer delivery to Russia by CDEK. The GearBest store has made sending orders using CDEK a priority for buyers from Russia.
It should be noted right away that this type of delivery, as a rule, is used by other transport companies. That is, the parcel first goes from the country of the sender (export) and before import (arrival to the country of destination) by one transport company (usually ehy express, sf express, etc.), and at this time the track number can be tracked on their website to check the tracks , and after import, the parcel in the country of destination is delivered using CDEK. In this case, you will most likely be given an invoice number (or it will be indicated in the information on the track number on the website of the original delivery service) and you will be able to track the track number on the CDEK website, and the tracker of the sender's company also often has information on the track on everything paths. For an example of this "double delivery" you can view the shipping articles.
The CDEK company (in Russian CDEK, also search for the word CDEK) is one of the five largest courier companies in Russia on the market express delivery. The company is also a member of the National Association of Distance Selling (NADT). At the moment, the company has more than 300 branches and representative offices, and delivery is possible in more than 5,000 locations.
The track number, as a rule, consists of numbers or ends with a letter and looks like - xxxxxxxxxx, xxxxxxxxxxxE.
Delivery is carried out by a courier to an apartment or office, against signature, to verify your identity as a recipient, you must present a passport.
